Showing questions tagged:

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (read more)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Solved Archived 10 2993

secure sign in to government accounts

Hello With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has so… (read more)

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

Solved Archived 7 180

update broke at&t email

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. … (read more)

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. It worked fine on firefox until the last update.

Solved Archived 3 341

Firefox had still saved some searches in spite of settings

I don't fully remember when this happened, but lately the browser has trouble clearing my search history even though I had it set so that it does so every time I close it… (read more)

I don't fully remember when this happened, but lately the browser has trouble clearing my search history even though I had it set so that it does so every time I close it. I only managed to fix it by making it so that it doesn't remember the search history, but some of the old searches are still there whenever I punch in part of what I was searching.

Solved Archived 3 793

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or m… (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Solved Archived 8 539

Site times out, but just on one computer

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p). I've deleted the cookies a… (read more)

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

  • I've deleted the cookies and cache but that doesn't solve the problem.
  • I always keep current with FF updates.
  • The problem is only on my computer. No problem on my husband's computer.
  • No problem in Edge or Chrome.

What next?

Solved Archived 2 200

Issue with latest Firefox update -- Firefox no longer starts

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<mozilla firefox\gkcodecs.d… (read more)

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<mozilla firefox\gkcodecs.dll is either not designed to run on windows or it contains an error. error status 0x000000d. < p></mozilla>

And then another error message: Couldn't load XPCOM.

Please advise.

Solved Archived 2 433

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Solved Archived 4 131

Firefox is appearing as an adblocker to some PCH links

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on … (read more)

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on this Mac. It's not the end of the world for me but it should be fixed for possible future use.

Solved Archived 6 171

3rd party scripts, disabling Extensions, within FireFox!

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox. I've had YouTube, somehow Disable extens… (read more)

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox.

I've had YouTube, somehow Disable extensions and refresh the webpage... Without my concent or even an option for concent!

I've even blocked the popup window, which triggers the script which performs this action within another extension... and within 7-10 days Youtube has by passed the bypass that i've employed...

In my opinion a web-browser which allowes for extensions to be installed and run... should Block any and All scripts which try to disable extensions!

I seriously hope this can be looked into asap... or someone in the community has a work around, as my work around (blocking hte window which triggres the script, which disables the extension....) was by-passed within 7-10 days...

I used to think myself a compettent net user, but i'm aged out atm... still if i'm unable to prevent this sh*t and manipulation within FireFox, I doubt the average user or the layman will have a chance in hell of being secure and keeping their chosen extensions running...

This needs looking into ASAP!

Solved Archived 4 162

Firefox not responding

I'm unable to do much with Firefox now. Chrome works fine. I'm using it (unfortunately) now in order to contact you. When using FIrefox, it starts and does some partial l… (read more)

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Solved Archived 3 120

FF 137 breaks userChrome.css tabs below toolbar

W11 24H2 I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not hal… (read more)

W11 24H2

I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not halfway up the toolbars etc.) has stopped working. Checked the toolkit.legacy etc and it's still enabled.

Any ideas to fix this are welcome.

Solved Archived 2 151

Battery usage

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything … (read more)

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything with Apple and they said it is a Firefox issues. I don't have any extensions, add on etc. Thoughts?

Solved Archived 10 837

Error message "The page isn’t redirecting properly"

Late last week I updated Firefox to the latest version. Ever since, I keep getting the same error message that I typed in the subject line. I've seen previous recommendat… (read more)

Late last week I updated Firefox to the latest version. Ever since, I keep getting the same error message that I typed in the subject line. I've seen previous recommendations on how to correct it, but none of them work, probably because there's been more updates since what I've come across. I'm getting this error message on multiple sites, including my bank account and my business email account. I'm presently typing this on a different browser (Brave), because I was getting the same error trying to find answers using Firefox.

Any assistance would be appreciated; thanks.

Solved Archived 2 190

Bookmarks are gone. Frequently visited webpages do not have bookmark blue star.

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bo… (read more)

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bookmarked. This morning all bookmarks were missing. I tried clearing cache which had worked to restore some bookmarks that were missing. Now everything is gone and I cannot recover them. There is an error that appears when I open Firefox re: bookmarks and I followed the steps but it did not work. I really need my bookmarks to do all the things I need to do, like everyone else, including medical information websites. I hope you all can get this figured out as it has been a problem for a month for me, on a PC. I know my favorites are stored somewhere on this computer but I cannot make them populate. If someone would like to take control of my computer and fix it for me, I would happy to let you do that. I have run sfc/scannow and chkdsk/f as well as a total virus scan with Norton. I have restarted my computer several times as well as done a complete shutdown several times.

Solved Archived 5 171