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How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

Solved 2

Bugzilla status

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? … (read more)

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

Solved 11 203

VPN connection problem

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but… (read more)

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

Solved 7 64

My subscription for Mozilla VPN has been cancelled.

I got an email that my subscription for Mozilla VPN has been cancelled a month from now. I wonder why? On the "What’s New | Firefox 151" page the new free VPN service is… (read more)

I got an email that my subscription for Mozilla VPN has been cancelled a month from now. I wonder why? On the "What’s New | Firefox 151" page the new free VPN service is announced. Does it have anything to do with that? Not yet in my region (Sweden) though. Kind regards, Monika Ivarsson

Solved 7 64

INstallation of Mozilla VPN keeps saying failed

Hi I had to uninstall my VPN because it was frozen, and I couldn't even switch it on, even when I restarted my computer. This has happened before, so I had it uninstall… (read more)

Hi

I had to uninstall my VPN because it was frozen, and I couldn't even switch it on, even when I restarted my computer.

This has happened before, so I had it uninstalled & then downloaded it again.

You will see proof, by the screenshot I have attached to this email, please advise manufacturer.

My OS has the latest updates MacOS Monterey 12. 7. 6

Kind Regards

Joe

Solved 5 45

Big Fan of Privacy...

Firefox Mozilla...Are i believe the last of Companies looking out for our personal privacy and tracking of our every move now for their gain in this World of AI and Techn… (read more)

Firefox Mozilla...Are i believe the last of Companies looking out for our personal privacy and tracking of our every move now for their gain in this World of AI and Technology!...Thank you so much for your service for us!

Solved 1 36

Directions to get to my original question - to enter a reply

I posted a question about 6-7 days ago and received a couple of replies. The last one (from DENYS) sent me to an article that guided me to a resolution to my problem. I h… (read more)

I posted a question about 6-7 days ago and received a couple of replies. The last one (from DENYS) sent me to an article that guided me to a resolution to my problem. I had to wait a couple of days to assure me that the fix worked. I now wish to reply to the last answer (to DENYS) to let him know he helped me. I logged into Mozilla.support and found the Community Forums and scanned the entered 'asked' questions but could not find my first question (got tired of scanning forever). How do I go DIRECTLY to my first entered question? Or is there even a way? After 30 minutes of this, I can see there are a zillion questions in this support file and wonder that anyone finds time to answer them all (kudos) to you all. But I want to acknowledge that DENYS did, in fact, help me. How do I do that - DIRECTLY? Now I've put another question into the long question file (sorry). Jim Bigger

Solved 3 9

I just now have the Firefox 150 talking about the free VIP I signed into my account and I still don't have VIP icon anywheres to turn it on or to set it up So what gives what do I need to do

Well I don't have the VIP icon in my top right corner or toolbar and I went to sign into my account and I believe I am'cause it says I can change things but still no VIP … (read more)

Well I don't have the VIP icon in my top right corner or toolbar and I went to sign into my account and I believe I am'cause it says I can change things but still no VIP icon in my toolbars so how do I use this and how do I get it to turn on how do I get it to do anything

Solved 1 63

How to get a refund

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned..… (read more)

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned.......but how!!! I cannot find a way to do this, I know it's not made simple for obvious commercial reasons, but I will not give up until the money that I paid for something that doesn't work is back in my account. Can anyone help?

Solved 1 28

Questions and consultations regarding the display of the Firefox title bar and Firefox settings.

Thank you for your help. I have two questions and concerns. 1. The title bar of Firefox displays "Original Profile". I've been using it as is, as there aren't any particu… (read more)

Thank you for your help. I have two questions and concerns. 1. The title bar of Firefox displays "Original Profile". I've been using it as is, as there aren't any particular problems, but it bothers me, so I'm asking if there's a way to hide it. My second question is: 2. In Firefox settings → Search → Search Shortcuts, unnecessary search engines are displayed. Even if I delete them, they reappear when I change the language in the settings. Is this a Firefox specification? Is there any way to prevent them from being displayed again after deleting them?

Solved 4 100

WHAT DO YOU THINK ABOUT MOZIILA? MOZIILA IS GGO TO PERFORMANCE WORK

We hereby approve the use of Mozilla Firefox as an official web browser for daily operations. Mozilla provides strong security features, regular updates, and reliable per… (read more)

We hereby approve the use of Mozilla Firefox as an official web browser for daily operations. Mozilla provides strong security features, regular updates, and reliable performance. Its open-source foundation ensures transparency and flexibility, making it a trustworthy platform to support productivity, data protection, and efficient online communication within our organization.

Solved Locked 2 54