• Solved

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Asked by I i 1 month ago

Answered by NoahSUMO 3 weeks ago

  • Solved

bringing over bookmarks from old laptop to new laptop

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copi… (read more)

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

Asked by melissc 12 hours ago

Answered by melissc 11 hours ago

  • Solved

Audio not playing on certain websites

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me i… (read more)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Asked by alanjzamora 3 days ago

Answered by alanjzamora 13 hours ago

  • Solved

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (read more)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Asked by jamestimothy1 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (read more)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 1 day ago

Answered by ahmet ozdemir 18 hours ago

  • Solved

136.0.1 Checking for Updates continuously fail

Windows 11 23H2 FireFox 136.0.1 When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates" I… (read more)

Windows 11 23H2 FireFox 136.0.1

When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates"

I've completely reinstalled Firefox and this continues to happen

I do not have NordVPN or any other VPN installed

The behaviour is the same in troubleshoot mode

Asked by Corgiwealth 1 day ago

Answered by Corgiwealth 1 day ago

  • Solved

Unbranded build disabled my add-on (ublock) because of expired CA TLS cert, shouldn't have.

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because … (read more)

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because of the expiring CA TLS certs for the add-ons repository.

"One or more installed add-ons cannot be verified and have been disabled [Learn More]". If I click the [Learn More] button nothing happens. It just disappears.

And when I check: "uBlock Origin could not be verified for use in Nightly and has been disabled."

This should not be happening in the unbranded builds. I imagine it is happening in the custom Debian esr too. They're supposed to allow unsigned/unverified extensions/add-ons but now this apparently bug is happening.

To be clear, this was expected for normal Firefox releases with all normal extension signing stuff. But that was explicitly not supposed to be required for the unbranded builds. And so this is a bug.

Asked by mozilla706 2 days ago

Answered by mozilla706 2 days ago

  • Solved

picture in picture

i was wondering if there is a way to disable this p-i-p icon in the video (image 1) while keeping the p-i-p in the searchbar enabled? (image 2

Asked by alex_char 2 days ago

Answered by cor-el 1 day ago

  • Solved

System tray icon, Linux

After latest update 136.0, a TB icon showed up in the 'system tray'. I'd like to hide it, I have no use for it. Browsing the settings including the advanced preferences y… (read more)

After latest update 136.0, a TB icon showed up in the 'system tray'. I'd like to hide it, I have no use for it. Browsing the settings including the advanced preferences yields nothing useful.

Asked by MiNiMe 3 days ago

Answered by MiNiMe 2 days ago

  • Solved

Add-ons Suddenly Don't Work

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including … (read more)

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including themes) even though everything was working perfectly within 24 hours prior to the issue arising. When trying to reinstall anything from the extension store, all I receive is a "this appears to be corrupt and thus will not install." Clicking the "more information" button on any/all affected add-ons reveals that everything is unsigned. How do I alleviate this?

Asked by davdgame99 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Printing PDF

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to … (read more)

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to print pages 2-16, the preview indicating page 4 is actually page 5.

So, if I want to print with a very custom range, such as 2-4, 6-10, 12-14, 16, it will be very confusing and will take longer to adjust.

And I also print custom ranges like this very often for daily tasks. I’m not sure if this is a bug or just a minor adjustment needed in Firefox’s coding. Thank you in advance for your help.

Asked by Desri 3 weeks ago

Answered by Desri 2 days ago

  • Solved

Firefox Developer Edition 137.0b5 lost bookmark folders

Dear Mozilla Geeks— As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks. Tha… (read more)

Dear Mozilla Geeks—

As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks.

That is, it used to have this feature.

After the last update all or most of the bookmarks (I can't tell by scrolling down the long list) are devoid of their organizing folders. This puts a great deal of information beyond easy reach. In Mozilla Help topics one is advised to click on the library icon in the toolbar ... only there is no such icon on my copy of Developer's Edition.

Can someone suggest a method or methods to recover the folders?

Some passwords have been lost as well.

Yours Sincerely,

Glen

Asked by Glen Kohler 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

browser.tabs.tabminwidth is no longer respected on new tabs with videos

Good day everyone, I have been breaking my head over this for about a week. After the last update that was installed, now my tab width is smaller than the minimum width … (read more)

Good day everyone,

I have been breaking my head over this for about a week. After the last update that was installed, now my tab width is smaller than the minimum width I have set them to. However, this only happens with active tabs from pages that have an embedded video. At first I thought this was just a thing with YouTube, but it seems it also happens with other video sites. I guess it may be related to whenever the playback button displays in the tab title and it detects there is video content.

I would like to know how to fix this behavior so that my tabs are no longer shortened beyond the minimum width setting.

Thank you in advance.

Asked by Naomi Baron 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

w11 search will not use Firefox-goes to Edge

Have new W11 laptop. Installed Firefox and have set it to my default browser but if I use the search box it opens the results in Edge. Where is the setting to enable W11… (read more)

Have new W11 laptop. Installed Firefox and have set it to my default browser but if I use the search box it opens the results in Edge. Where is the setting to enable W11 search box to use Firefox.

Asked by OldBob2 3 days ago

Answered by OldBob2 3 days ago

  • Solved

Nuisance pop up windows

I keep getting nuisance popup prompts to sign into an old gmail account I had linked to my firefox program. I have since deleted this email from firefox and closed the g… (read more)

I keep getting nuisance popup prompts to sign into an old gmail account I had linked to my firefox program. I have since deleted this email from firefox and closed the gmail account but keep getting these popups asking me to log into this old gmail. How do I fix this??

Asked by trainguy999 4 days ago

Answered by trainguy999 3 days ago

  • Solved

Mozilla Pop Ups

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on th… (read more)

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on them they are trying to sell me Norton anti virus products. I have Mcafee and its showing no problems. How can I get rid of these annoyances? Thank You

Asked by bricktown 5 days ago

Answered by James 5 days ago