"Account limit reached for this profile" after my little brother tried to sign in?

Hello, My little brother signed me out of my mozilla account while trying to login to his school account using my computer yesterday. Now, even after signing his account… (read more)

Hello,

My little brother signed me out of my mozilla account while trying to login to his school account using my computer yesterday. Now, even after signing his account out AND removing his account entirely from my firefox, I'm unable to login using my credentials on the "original profile" which is what I've always used. This is the message I get when trying to login:

This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using arwynncaroppoli@gmail.com, create a new profile.

He wasn't even able to fully login with his account, and even after completely removing his account from my firefox (as far as I know) I'm not able to sign into the original profile at *all*, even though that's what I've always used. Does anyone have a solution for this?

Solved 1

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

Solved 10 2 138

How to delete old payment methods?

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add ne… (read more)

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

Solved 4 1 40

Annotations and highlighting from xournal++ are opaque only on this pdf viewer

I use a notetaking app called xournal++, which is helpful with graphic tablets. There is this issue that seems persistent, When I annotate anything via xournal++, I expor… (read more)

I use a notetaking app called xournal++, which is helpful with graphic tablets.

There is this issue that seems persistent, When I annotate anything via xournal++, I export it to pdf and view it on firefox, The highlighting which is supposed to be slightly transparent, Appears completely opaque, blocking text underneath it

Now I Would normally contact the xournal team, but it seems this issue is only present in mozilla's pdf reader

I have tried opening other pdfs, although the same results occur

(Also apologies in advance I have no clue which category this should be in)

Solved 1

Profile mismatch: active profile directory empty, but history and extensions in inactive profile directory

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or … (read more)

I've been using the extension "Tree Style Tab" and "TST Colored Tabs." I've been looking for a way to disable the native Firefox tab bar, whether on top of the window or to the left side. I haven't been successful on my own.

After a couple of hours troubleshooting this with CoPilot, It suggested I post the following short summary:

============

Firefox 152.0.6 (64-bit) about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history.

============

The details of how it came to this conclusion:

============

Based on everything you've found:

The profile with your current extensions and recent history is reported as: usm8kxcr.default-release

Opening that profile folder shows an empty directory. The only other real profile on disk is: agwp164m.default-release

We successfully proved userChrome.css loads in a different test profile (Profile 1) because the toolbar turned red. Therefore, the CSS mechanism itself works on your machine.

My conclusion is that your Firefox profile registration has become inconsistent. Firefox appears to be using a profile that does not correspond cleanly to the profile folders you're seeing in Explorer. At this point I would:

Back up the entire folder: (NOTE: DONE - backed to to another drive) C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox

Keep using the profile that contains your extensions and recent history. Avoid deleting any profiles or profile folders.

Post the details you've collected to either: the Mozilla Support forum, or r/firefox

The key facts to provide are: Firefox 152.0.6 (64-bit)about:profiles shows active profile: C:\Users\dmerc\AppData\Roaming\Mozilla\Firefox\Profiles\usm8kxcr.default-release.

Opening that directory from about:support shows an empty folder.

profiles.ini references: agwp164m.default-release

userChrome.css loads correctly in a separate profile but not in the profile containing my current extensions and history. \ Those facts point to a profile-management issue rather than a Tree Style Tab or CSS issue.

The good news is that your current extensions and recent history are still accessible, so this doesn't look like data loss. The profile mapping itself needs to be untangled before custom CSS can reliably be applied.

=

It also suggested not copying any folders and files between profiles for now.

Solved 1

saved payment methods not showing within settings

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please… (read more)

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

Solved 4 49

Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (read more)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Solved 3 30

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (read more)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 11 40

autofill credit card fails

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes awa… (read more)

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Solved 12 224

McAfee antivirus has taken over part of Firefox. I had it a year ago but use Eset. How to get rid of it??

I get the following pop ups, the blue-green ones in images. When I click "CANCEL" I get the McAfee window shown. Can't find where the popups are coming from. I was abl… (read more)

I get the following pop ups, the blue-green ones in images. When I click "CANCEL" I get the McAfee window shown. Can't find where the popups are coming from. I was able to get rid of on another computer by uninstalling Firefox, but lost stuff. I use ESet now and wouldn't go near McAfee again. Does anyone know how to get rid of this?

Beware of McAfee!!!! They act like crooks!!!

Solved 2

address menu bar move extensions to overflow - july 2026

Hello: w11p laptop. FF dev 153.0b.11 (12july). The overflow option for the menu bar containing the address field does not let me move extensions icons from the "always … (read more)

Hello: w11p laptop. FF dev 153.0b.11 (12july). The overflow option for the menu bar containing the address field does not let me move extensions icons from the "always view" choice to the overflow. I have already looked at "extensions & themes dropdown. I have already viewed possible answers here & the worst one says: "NO." That is, this used to be a useable item, but w/changes, no go. I have a 18 in /45cm (only) monitor & don't use FF full screen hardly ever, just 1/2 is enuf. Any solutions/add-ons for a workaround so I can see more than 1/2 in of address field (when the whole browser window is 6 in total)? Tx.

Solved 2

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Solved 9 30

Why on earth is it impossible to access sites like Newgrounds on Firefox but works fine on anything else?

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things s… (read more)

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things such as disabling the enhanced tracking setting, disabling DNS over HTTPS, forcing cookies and third-party popups to be allowed but that does not work what so ever and disabling enhanced tracking is greyed out so it's not even clickable to toggle off.

One thing that did work was to use the built-in VPN, but I really don't want to constantly have to use a VPN to browse one singular site every time I want to access it. So now for the question. Has anyone else experienced this? And if you have, how did you solve it if at all?

Solved 5

I have 4 rows for shorcuts but missing 3 at the end and have no way to add those last 3 shortcuts, how can I do that?

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add… (read more)

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add those remaining 3 spaces. Any suggestions?

Solved 6 3 50