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Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 4 months ago

Answered by colin_obrien 4 months ago

  • Solved

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Asked by John O'Kane 4 months ago

Answered by John O'Kane 3 months ago

  • Solved

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Asked by MarshaInFlorida 4 months ago

Answered by MarshaInFlorida 4 months ago

  • Solved

Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (read more)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

Asked by Hanne 4 months ago

Answered by Hanne 4 months ago

  • Solved

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Firefox 140 - Now have issues with background colors in Sideview bookmarks

Hello all: Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many … (read more)

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

Asked by benherrmann1 4 months ago

Answered by benherrmann1 4 months ago

  • Solved

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Asked by mxereas 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Using canvas/context to scale an image that displays ok before removes the image data, ok in Chome/Safari.

The app sizes two adjacent images to the same height. Maybe there's a better approach? This works, in that I see the original image displayed at the wrong size: //im… (read more)

The app sizes two adjacent images to the same height. Maybe there's a better approach?

This works, in that I see the original image displayed at the wrong size:

   //img.src = imgsrc.src;

This sizes the image but without the data (black square for toDataURL w/ image/jpeg) in FF, but not Chrome and Safari:

   var canvas = document.createElement( 'canvas' );
   canvas.width = width;
   canvas.height = avail_height;
   var context = canvas.getContext( '2d' );
   // Tried/failed: Fill white background for JPEG export
   //context.fillStyle = '#fff';
   //context.fillRect(0, 0, canvas.width, canvas.height);
   context.drawImage( imgsrc, 0, 0, canvas.width, canvas.height);
   context.lineWidth = 150; // ??
   img.src = canvas.toDataURL('image/jpeg', 0.92);
   img.onmousedown = disableDragging; // for FF
   img.style.opacity = "1.0"

The page is the view.html one gets to via Enter on phobrain.com.

Asked by phobrain 3 months ago

Answered by Paul 3 months ago

  • Solved

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Linux / Plasma 6.4/Wayland (amd gpu) After enabling HDR in firefox - all non HDR (youtube) content just shows green sceen

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland) I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks am… (read more)

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland)

I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks amazing!) however.. I have an issue in that all non HDR content doesn’t show any video (I have sound) just a green sceen (see screen shot) including all ads.

Any idea how to work round this ?

I have AMD 7800 GPU .

Cheers

Asked by morgan cox 4 months ago

Answered by morgan cox 3 months ago

  • Solved

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Images from canvas black or transparent: img.src = canvas.toDataURL(); // FF: 'image/jpeg'=black. Png,webp,default=transparent.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution. The behavior is the same whether the served … (read more)

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;
     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');
     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

Asked by phobrain 3 months ago

Answered by phobrain 3 months ago

  • Solved

Images Not Updating in FireFox

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this… (read more)

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this? I have the latest version of Firefox. If I use another browser the new images appear! Thanks for your help. Gazza

Asked by Gazza Williams 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 4 months ago

Answered by Jera 4 months ago

  • Solved

Keep Bookmark Folders Open

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after mid… (read more)

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after middle clicking each link 1 at a time. I can't open the entire folder - there are 100+ and say I want to open 10.

Is there a way to keep the bookmark folder open while I open each link in new tabs?

Thanks!

Asked by Thomas DiPasquale 4 months ago

Answered by TechHorse 4 months ago

  • Solved

Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (read more)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

Asked by omax72 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (read more)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Asked by rdkennbs 4 months ago

Answered by Denys 3 months ago

  • Solved

Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (read more)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

Asked by mdelapa 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Asked by Mister Dude 4 months ago

Answered by jonzn4SUSE 4 months ago