Showing questions tagged: Show all questions
  • Solved

How do I delete a saved login that is not displayed in lockwise?

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time… (read more)

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time I entered the site, I saw two login options ([LOGIN]; and [PASSWORD]) in the dropdown menu. [LOGIN] matched my login. [PASSWORD] matched my password. Both logins are without a password. There is no stored data in lockwise for this site. If you save a random password for an unnecessary login ([PASSWORD]-[1111]), then it will be displayed in lockwise. Removing an account from lockwise removes the password, but does not affect the login. The only solution I found was to change the lockwise login. ([PASSWORD]-[1111] -> [1]-[111]), But after deleting this account, the login [PASSWORD] is returned to the drop-down menu.

Asked by AquiloSpiritus 4 days ago

Answered by Václav Trpišovský 4 days ago

  • Solved

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 4 months ago

Answered by the-edmeister 3 months ago

  • Solved

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (read more)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Asked by MichaelMaggs 1 week ago

Answered by MichaelMaggs 1 week ago

  • Solved

Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (read more)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Restore Deleted History with CCleaner

Hello, Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use th… (read more)

Hello,

Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use the "light" cleaning, not the "secured" one.

I thought that I may be able to restore it with Mozilla Sync but I didn't find anything else than my bookmarks and the tabs on my other device...

I even tried to restore some of my old backup-restore files with Recuva but I was not able to do so.

Am I screwed or is there an option?

Thanks for your help!

Asked by NB 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Syncing bookmarks/history/etc. between multiple (3+) devices

Hello, I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. Howe… (read more)

Hello,

I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. However I've got two other computers I'd like to try and transfer data from, and unfortunately made the mistake of not syncing the browsers between those two computers beforehand.

So I'm wondering if it's possible to sync the data between the browsers on all three computers and how to do so, and if I attempt to sync the data between them, will they merge together or will one overwrite the other?

Thank you for your time and assistance.

Asked by csaffel97 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

BING took over my Firefox.

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when… (read more)

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when I click on the FF icon, up comes the BING page. I've lost the FF browser and can't download a new one. I tried to delete BING totally, but the message said no because it is in a FF HTML document and can't be deleted. Any ideas on how to locate an FF HTML document on my computer? I've tried several ways, but no luck. Thanks for reading.

Asked by jmhart37 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (read more)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

How do I refresh a static html page.

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I … (read more)

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I refresh the page but it still shows the old browser data.

Asked by mail694 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

« Sorry. We’ve locked your account. »

Hello, I'm getting the following message: « Sorry. We’ve locked your account. The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to … (read more)

Hello,

I'm getting the following message:

« Sorry. We’ve locked your account.

The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account »

I can connect to this support using the account, but not using sync on my devices.

My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned.

What can I do to get back my account? The « let us know » link leads me here.

Thanks,

Asked by firefox995 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Firefox Account Not Syncing Bookmarks

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmar… (read more)

I am posting this question to offer a solution to the problem I experienced. My firefox bookmarks were not immediately syncing across accounts. Once I added a new bookmark on the browser that was not showing the bookmarks the synced bookmarks appeared. This may offer a solution to other users.

Asked by Nico Lauria 1 month ago

Answered by Nico Lauria 1 month ago

  • Solved

Restoring history from a second device with Sync

Hello, IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync… (read more)

Hello,

IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync. Ideally I'd like to import the history from Laptop B to Laptop A, as this would be an almost total restore.

Laptop A losing its history is the most recent activity though, and I'm worried that as soon as I open Firefox on Laptop B, Sync will overwrite B's history with the (now blank) history from A.

So, is it possible to get B's data onto A through Sync, without A wiping B? Can I generate a backup from B through other means without Sync overwriting it?

Many thanks,

Charlotte

Asked by cha.warren 1 month ago

Answered by cha.warren 1 month ago

  • Solved

Keeping my Firefox logged in

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even tho… (read more)

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even though I immediately signed into my Firefox account upon opening the browser, when I close it and then open it back up later on everything is signed out, including my Firefox profile. How do I make it so that every time I open my browser, it is already signed in, and I don't have to type in my username and password over and over again. Thanks in advance for your help!

Asked by slaterjacobp 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (read more)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Asked by byphoto 1 month ago

Answered by jscher2000 1 month ago

  • Solved
  • Locked

Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (read more)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Asked by thw24 4 months ago

Answered by JustSecurity 4 months ago

  • Solved

Every time I close Firefox, reopening makes Firefox unsync and causes me to sign in again

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Fire… (read more)

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

Asked by karlyblack1996 1 month ago

Answered by cor-el 1 month ago

  • Solved

I can't sync my bookmarks

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices i… (read more)

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices it's still showing that I'm connected (it's showing 2 devices for the same laptop). Is there any way that I can restore my bookmarks?

Asked by AkaGirl 1 month ago

Answered by Wesley Branton 1 month ago