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  • Solved

Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (read more)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Asked by Ahsan 2 months ago

Answered by cor-el 1 month ago

  • Solved

How to remove saved username/password that doesnt appear in 'Logins and passwords'?

On certain websites that have a username and password space to fill in, I get a little drop down box that suggests my email and a couple other words i input as a username… (read more)

On certain websites that have a username and password space to fill in, I get a little drop down box that suggests my email and a couple other words i input as a username on other websites, for example I must have input my password by accident in the username space, so now it suggests my password as a username. This happens on some websites I've never even visited before and never typed anything in or tried to log into.

I opened the 'Logins and passwords' menu, and there is information saved for only 2 websites, yet when I visit other websites, I'm automatically suggested possible usernames that don't seem to be saved anywhere. I've cleared cookies and cache and its still there. How can I remove these?

Asked by Michael 2 months ago

Answered by Wesley Branton 2 months ago

  • Solved

Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 4 weeks ago

Answered by McCoy 3 weeks ago

  • Solved

Cannot remove Adblock Plus extension

Hi, I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed.… (read more)

Hi,

I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed. I did Firefox's "fresh re-install" thing, which is supposed to remove all extensions, and it's still there. Should I report the extension? Help.

Thanks

Asked by iluataj 2 weeks ago

Answered by iluataj 2 weeks ago

  • Solved

Password not saved for local network log-on

I'm using Firefox 77.0.1 In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it… (read more)

I'm using Firefox 77.0.1

In earlier versions of Firefox, the password needed for a local log-on to an ip address was auto filled. Unfortunately with the latest version it needs me to manually enter the user name and password every time.

I've tried editing the Firefox about:config where a previous suggestion was to change the "signon.autofillForms.http" to "True", the local web address in question is http://172.20.10.9 and may therefore be regarded as insecure.

Microsoft Edge has no issue with saving and using the user name and password.

Thanks

Asked by dave.g4aon 6 days ago

Answered by cor-el 6 days ago

  • Solved

How do I turn 'pop-up blocked' message on again?

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-tro… (read more)

So, I want to turn the message that tells you when a pop-up(s) has been blocked as is shown here: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting Unintentionally, I clicked on 'don't show this message anymore'. How to turn this on again? Thank you.

Asked by Juanchi-09 5 days ago

Answered by cor-el 5 days ago

  • Solved

Screen sharing for Glance Technologies (aka Perk Labs) is blocked by some Firefox Privacy settings?

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to wor… (read more)

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to work today with the rep on the phone, even though I unchecked the button in my Firefox Privacy settings for blocking popups. I am now wondering if some other Privacy settings in Firefox are known to create issues with Glance Technologies screen sharing. It would also be interesting to find out more generally about Firefox settings and screen sharing using other screen sharing technology firms.

Asked by Quenchoo 5 days ago

Answered by ARMAN KHAN 4 days ago

  • Solved

Recent update forced top sites in address bar?

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help… (read more)

I did search the site, but I didn't see a setting that can get rid of the suggestions in the address bar. The library and history clearing methods did nothing. Any help would be appreciated. Thanks.

Asked by Brasky 4 days ago

Answered by Brasky 4 days ago

  • Solved

Search history showing in address bar even though it is turned off

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing … (read more)

When I start typing in the beginning of something I searched in the past, the address bar shows past searches (as seen in the picture), even though I turned off Browsing History under the Privacy and Security tab under Options. Does anyone know how to stop this?

Asked by Red_Apple115 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Why are settings for routinely deleting cookies in two different areas of settings?

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction: Cookies and Site Data>check Delete cookies and si… (read more)

In Firefox>Privacy and Security, there are two very similar looking settings regarding routine cookie destruction:

Cookies and Site Data>check Delete cookies and site data when Firefox is closed. Manage Permissions [A site list with Block, Allow, Allow for Session]

History>Firefox will Use custom settings for History>Clear history when Firefox closes. Settings: check Cookies

My current understanding is that Cookies and Site Data potentially provides exclusions from the cookie carnage, whereas the History setting per above would delete all cookies. Is this correct as far as it goes? What I keep wondering is why the topic of cookie destruction when closing cannot be handled in one area of the Settings layout, instead of in two different areas.

Asked by Quenchoo 3 days ago

Answered by cor-el 3 days ago

  • Solved

windows security requiring password to use fireflx credit card autofill

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card inform… (read more)

I am continually getting his Windows Security sign in box when I try to use my stored credit card info from Firefox: Firefox is trying to to use stored credit card information. Complete access to this windows account below.

I tried creating a Firefox master password, but that did not help. How do I get rid of this? It makes having store credit cards almost useless as I have to enter my windows sign on and password everytime I want to use a credit card.

Asked by Carol Parry Fox 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox accessing AARP UHC Medicare site

This is mostly a heads-up, in case others run into this problem. For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://w… (read more)

This is mostly a heads-up, in case others run into this problem.

For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://www.healthsafe-id.com/) on Firefox (latest PC version). I contacted UHC about the problem. All they did was recommend using a different browser. They passed the problem to level two, who I never heard from.

After many different attempts to localize the problem, I discovered the problem was with the Privacy Possum add-on. I am opening this so that others might find it if they run into the problem. I have removed that add-on, and have provided feedback to Firefox that it does not seem to be adequately supported at this time. I think they should remove it from availability, if they can.

Asked by gator.thornton 3 days ago

Answered by gator.thornton 3 days ago

  • Solved
  • Archived

My computer has been hacked and now I have chrome://weave in my passwords

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolon… (read more)

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

Asked by dleggo 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

How do I get rid of unwanted social API in Firefox ?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind … (read more)

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

Asked by gregorys 7 years ago

Answered by gregorys 7 years ago

  • Solved
  • Archived

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be truste

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then… (read more)

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then get a notice to override Firefox if I trust the site. I get a certificate, override, and finally get the site. But this has happened a half dozen or so times, every time I try to log in to the military site. How can I log into this site without the annoying warnings?

Thanks, Donald Sullivan

Asked by dhsully 7 years ago

Answered by dhsully 7 years ago

  • Solved
  • Archived

a website asked I wanted to automatically tell them my geographic location. Firefox popped up a screen with the option. How do I get back to this option?.

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I cl… (read more)

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I clicked and got more information. There was a section that gave instructions to permanently disable geographic location tracking. I followed the directions to disable, even though the default is no tracking. I had to type an two words with a : separating them into the address bar. This brought me to a long list of settings. I followed the directions but now it seems my location is being tracked by everyone.

How do I get back to this list of settings (which was not accessed through Options) to go back to the default?

Asked by alFuquay 7 years ago

Answered by user633449 7 years ago

  • Solved
  • Archived

Am unable to use master password, when I try to add one the 'OK' button won't highlight or save it.

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password. Thank you Marilyn Br… (read more)

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password.

Thank you Marilyn Brann

Asked by marilyn6b 7 years ago

Answered by cor-el 7 years ago