Firefox Support Forum

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Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use.

I am sure I had a Firefox account many years ago and this is the problem. How can I delete the old account without knowing the main email address so I can use those email addresses again?

For the last week or so, Firefox on my desktop has opened to a blank new tab screen, and won't load any other pages. It won't even load support.mozilla.org, I'm asking this on my phone! I've had to use Edge on the occasions that I CAN'T use my mobile for the task; printing shipping labels, downloading a better art program, that sort of thing. I'd really rather NOT use Edge at all, thanks.

Firefox is unable to open large PNG. Tried opening the same PNG in other browsers (IE/Chrome) without any issues. The PNG is being served via webserver.

The initial error message was unable to open the image. I reset and restarted firefox in safe mode and now I see broken image.

I can upload an example image, if needed.

I decided to clear all the cookies along with the browser history. After that I can't get access to my yahoo email. After trying to sing-in I get "a problem loading page" with the following message:

"The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies. "

I' ve tried with IE (bliahhhh!) and there isn't any problem. Could you please provide me some advice? Thank you in advance for your interest.

I primarily use Firefox as my browser on my newer iMac with mountain lion. I had accidentally deleted some family photos from my desktop and used a recovery tool program to scrub my hard drive for recently deleted images. The program worked very good as I was able to recover my deleted family pictures but I had to go through hundreds of images to find them. In those hundreds of images I went through, I found screenshots of my Firefox activity from banking sessions, to amazon shopping, to google searches. I was stunned. They were only screenshots of Firefox browsing sessions. Hundreds. All taken without my knowledge. I clear my data often on Firefox. Cookies, cache, history, etc. I clear everything. Does anyone know why this is happening and how to stop it? It's definitely a security issue, a lot of the screenshots even showed "sign on" screenshots of banking sessions and amazon user names, email log-ins, etc. I don't know where the screenshots are stored, like I said I used a deleted image recovery program and it doesn't tell you, it just finds files. I scoured my computer looking for jpgs, pngs, etc and couldn't find anything on my own.

win7 Pro. has been running firefox ok. but lately with 25 and now 26, the firefox won't start. I can see firefox is running in task manager. but it just won't pop up. if I download it again and install it, it will run, but every time I reboot the system, it just won't run again. try: reset, safe mode, uninstall & reinstall, new/clean profile, none of those work.

Recently yahoo mail wants me to make them my home page I can not see my email until I close it down or agree. This happens every time, I did make it my home page and the message disappeared changed it back to my old home page and the message pops up. Is it firefox or yahoo causing the problem? and how do I stop it without making Yahoo my home page or changing my email.

Windows 7 latest firefox and yahoo.co.uk Regards

Since yesterday (23/11/13), everytime I open a new tab on my desktop, I get the Bing page instead of the firefox tabbed page.

Tried a system restore, still it is there.

How can I get rid of it?

I am unable to access my GlobeInvestor Streaming Quotes (http://finserv.globeinvestor.com/fcclient8/mainframe.htm) via GlobeInvestorGold.com. When I click on the "Tracker" link on the GlobeInvestor Gold website to access my streaming quotes, I get a pop up with an error stating:

Name: fccapp Location: http://finserv.globeinvestor.com Your security settings have blocked an untrusted application from running.

I have restarted Firefox numerous times. I have reset Firefox. I have re-installed Java a few times and I have also updated all plugins. I am running Firefox on my MacBook Pro. If you could provide any assistance, I would greatly appreciate it. Thank you so much in advance.

I have no idea what more functional product I have installed. Also, when I clicked on my plugin Adobe Acrobat to update, the update said Adobe Reader. Are they the same?

I backed up my firefox bookmars, and the file that came out of it is no specific file type. Even in the properties, it just says "File type: File".

So now i'm trying to restore my bookmarks, but I can't open that file. If i try opening the file itself with firefox or any other browser for that matter, I get long pages of text. It does contain my bookmarks, but it's really hard to read. What can i do to fix this?

This only occurred after I upgraded to Firefox 25.0. I've already tried all the methods as described here:

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

Using these methods, it does work. However, after each restart, another parent.lock file is created and the profile folder becomes read-only again. How do I fix this permanently? Move to Chrome?

When clicking the 'display your bookmarks" button on menu toolbar, it opens a sidebar. I'd like to try a new window or new tab instead of the sidebar. I have Tab Mix Plus add-on installed but I cannot find such option. Thanks.

I can't verify my Java 7 update 51 version, but i need it so i can watch movies online on www.vojvodinanet.com . Firstly, i can't verify Java on my computer after installing, i tried to restart firefox and computer and it's the same. In add-ons it says Java Deployment Toolkit 7.0.510.13 10.51.2.13 (disabled) and there is no option for activating, so please can you tell me what should i do?

After having upgraded to windows 8.1 the context menu 'flyout'(extended menu) arrows are now huge... I thought it might have been my DPI which is 108(so I fixed the about:config setting), or it could be something in my chrome.css file... It is neither of the above it would seem. Looking at a fresh install of Nightly also renders these oversized arrows. Any thoughts? Btw, I don't wish to stray from my custom DPI setting in Windows...all was well in 8.0?!