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Firefox not opening after crash

My PC crashed and when I try to open firefox I get this error XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column… (read more)

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^"

I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?

I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Asked by Mr. Potato 1 day ago

Answered by Mr. Potato 21 hours ago

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scale feature is not working correctly

Hey there ! i am working in hospital as Approval Coordinator using https://onlineservices.bupa.com.sa. Before sometimes Firefox was working 100% correctly, but after upda… (read more)

Hey there ! i am working in hospital as Approval Coordinator using https://onlineservices.bupa.com.sa. Before sometimes Firefox was working 100% correctly, but after update , i cannot able to print the document correctly. scale feature is not scaling document , moreover please include some ruler option under print preview screen, so that we can adjust the print. i have been using Firefox for more than 15 years.

Asked by Viki 2 days ago

Answered by jscher2000 2 days ago

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v89 UI Problems

Hi, Please advise if there's a fix for these 2 problem in about:config? 1. How to disable this childish highlight around controls like TextBox? Try to enter some chars by… (read more)

Hi, Please advise if there's a fix for these 2 problem in about:config?

1. How to disable this childish highlight around controls like TextBox? Try to enter some chars by clicking (and not typing) on buttons here to see how bad is this: https://www.branah.com/hebrew

2. How to restore the separator lines between tabs above the address bar?

I hope I can fix these, don't wanna stay on 88.0.1 for a long time :(

Asked by omidsolo 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Help me get rid of the stupid and ugly Tab bar on newest Firefox

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked ever… (read more)

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked everywhere for a way to turn it off like it has been since Tabs came out. I only want new windows if I want a new window.

If I can't turn that huge space gap off is there any way to go back to what I had before the last update without messing everything up? Why did someone decide to make the browser window smaller and waste that space by making the browser bigger....

Sorry if I sound cranky but, I started using Netscape Navigator 1.0 and every version since and this is the worse thing that has ever been done to a browser... Thank you for any help you can give me!

Asked by rob39lee 1 month ago

Answered by gsfc12 1 month ago

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  • Archived

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 10 months ago

Answered by cor-el 10 months ago

  • Solved

I cannot import my bookmarks from an HTML file

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file i… (read more)

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file in my desktop but I can't import them back. What's going on?

Asked by stefaniaraccagni 1 month ago

Answered by RedKnight 1 month ago

  • Solved

Can't find tabs or see an opened new tab in 89, and I have over 100 open

My Sessions and Session Boss know I have all my tabs open presently. I can't see the tabs & I can't right click a bookmark and see a 2nd tab open. I had the tabs at t… (read more)

My Sessions and Session Boss know I have all my tabs open presently. I can't see the tabs & I can't right click a bookmark and see a 2nd tab open. I had the tabs at the top and just under the bookmarks bar. Now it is just one long blank bar. I disabled and then re-enabled proton, which is the worst upgrade experience ever. I changed to a simple theme, still no tabs. I downloaded the previous version 88, but it will start a new profile. I just want where I was 2 hours ago. I'll attach an image of the left upper screen with the blank tab bar.

Asked by lepiane 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox stuck in a corrupted state, opens but nothing else works

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on som… (read more)

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on some buttons from the interface but I cannot close it or enter settings, cannot browse or anything, it opens but its functionality is completely broken... I suspect this is following a recent windows update but I'm not sure...

Tried starting it in safe mode and refreshing the browser but it did not work. about:config does not work. I can type in the address bar but when I hit enter nothing happens.

Any suggestions of how could this be fixed without reinstalling it?

Thanks.

Asked by contact490 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old … (read more)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Asked by a.h.porebski 1 month ago

Answered by George 1 month ago

  • Solved

Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (read more)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Asked by Dominique 1 month ago

Answered by Chris Ilias 1 month ago

  • Solved

tabs missing with new update

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate w… (read more)

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate with keyboard shortcuts, but i don't know how many i have open, what they are, and personally DO NOT like navigating with shortcuts if i don't have to.

why is it necessary to keep messing with tabs? weren't they just fine below the address bar back in the day? How is ruining the user experience worth whatever was even trying to be done here?

image is how my firefox looks right now

Asked by luckytrefoil 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Windows and Tabs

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my … (read more)

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my chossen browser (Startpage). Now if I do that it opens a new tab instead of a window and does so in Firefox. So then I try to find "options" but its not there. So I go to settings and it offers me an option to open in tabs instead of new windows. Implication is that the default is a new window. SO I make sure thats not ticked and I close firefox and reopen it. No difference. Then I come at it the other way ie to tell the tab to despay my home page but it wont let me do that either. Choices there are only a blank page or (yes you guessed it) Firefox. All help gratefully recieved.

Asked by dysonm 1 month ago

Answered by Franz_von_Suppe 1 month ago

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  • Locked

where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 1 month ago

Answered by Seburo 1 month ago

  • Solved

menus too spread out after update to 89 from 82, how to restore?

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra spac… (read more)

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra space between each item. Where I didn't have to scroll before I do now.

How can I change it back to what it was before so the pulldown menus I've tailored with no scrolling required will again work as before.

I have gone back to 82 because of this.

Asked by ff33 1 month ago

Answered by ajohn050 1 month ago