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  • Archived

Updated from FFv3.5.9 to 3.6.3, my HP printer was disabled, msg HP Smart Web 4.60 is not compatible.

Updated FF 3.5.9 to 3.6.3. Printer was disabled FF says it is an incompatible add-on (HP Smart Web Printing 4.60). FF checked for compatible versions but did not find a… (read more)

Updated FF 3.5.9 to 3.6.3. Printer was disabled FF says it is an incompatible add-on (HP Smart Web Printing 4.60). FF checked for compatible versions but did not find any. How do I fix so printer will work?

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

How do I get rid of an unwanted ad?

Work at home position placement ad will not go away!!!! How do I get rid of it??? URL of affected sites http://  ???? don't know what a url is?where … (read more)

Work at home position placement ad will not go away!!!! How do I get rid of it???

URL of affected sites

http://  ???? don't know what a url is?where

Asked by AnonymousUser 10 years ago

Last reply by djmuk 8 years ago

  • Archived

adding second language while keeping English as default + are older versions of Firefox available for download (wary of newest due to feedback I've read)

I have not installed Firefox. Thinking about it and it sounds good until I see all the problems people are having with crashing and connecting etc. That is why I want t… (read more)

I have not installed Firefox. Thinking about it and it sounds good until I see all the problems people are having with crashing and connecting etc. That is why I want to know if an older version is available for download. I would feel more comfortable.

Also if do install, want to be able to read / write Russian language but not lose English as the primary language by default. Is this possible?

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

verizon won't let my email to get to me,but I can send, They won't me to use verizon yahoo, Help

I can't receive email, Verizon said it was because they put a filter on their system for virus protection and it must be causing me to not receive thunderbird mail. They … (read more)

I can't receive email, Verizon said it was because they put a filter on their system for virus protection and it must be causing me to not receive thunderbird mail. They want me to use verizon yahoo where they said my mail goes anyway, they set it up for me,,, I don't like it at all, I want thunderbird back can you help me?

This happened

Every time Firefox opened

== 4/21/10

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

where do I change the settings for autometic clearing cookies

when I open my browser I always have to sign in..How do I change the automatic clearing of cookies User Agent Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3)… (read more)

when I open my browser I always have to sign in..How do I change the automatic clearing of cookies

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Previous saved bookmarks.html files were almost twice the size. If I rely on this much smaller folder for saving my I may lose bookmark data. Can someone explain why my folder is now suddenly so much smaller?

Since I upgraded to 3.6.3 my bookmarks folder has become nearly half the size upon exporting it in html format. I normally refresh my working copy of Mozilla by saving t… (read more)

Since I upgraded to 3.6.3 my bookmarks folder has become nearly half the size upon exporting it in html format. I normally refresh my working copy of Mozilla by saving the bookmarks and then erasing all aspects of Firefox and starting over from scratch. I am concerned that if I rely upon this smaller folder I may be losing data. Can someone tell me what is happening here? It could be that this is just an improvement in Firefox but I do not know how to test the waters to see if all my data is saved.

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

Why do I get errors on startup related to nsBlockListService.js (and related VERY slow startup of Firefox)?

Every time I open Firefox, I get several javascript errors that a "script has become slow or unresponsive" referencing line 641 of file nsBlockListService.js. I took a lo… (read more)

Every time I open Firefox, I get several javascript errors that a "script has become slow or unresponsive" referencing line 641 of file nsBlockListService.js. I took a look at the file and it looks like this javascript is trying to do some kind of online lookup at startup. I've tried disabling the blocklist in about:config as well as renaming "blocklist.xml" (suggestion from an online search) but nothing has worked. In my opinion, it is extremely bad design to make an online lookup a startup dependency - Firefox takes well over 5 minutes to load and will sometimes hang - I am thinking of switching to Opera - programs that cannot even start are lame IMHO. I am not the only one experiencing this issue - why is there no posted fix? Why is Firefox even trying to do "anti-phishing/anti-malware" when my antivirus already does it for me? It seems to me it is just another way for Google to gather data about browsing habits. Tying the use of client software to any sort of online server is bad design and unstable in the long term since there is no way of knowing how long the server will be available. Firefox's startup sequence should run independent of any third-party services. It doesn't make sense to force every user of Firefox to wait 5 minutes every time they open the browser, just to perform some sort of "blocklist check". The last time I took a look at the list of blocked servers, ther were only about 20 on there. What a waste of time! How can this check be disabled?

This happened

Every time Firefox opened

== I upgraded to Firefox 3.6

Asked by AnonymousUser 10 years ago

Last reply by AndyF 9 years ago

  • Archived

bbc website suddenly not displaying correctly - all links now underlined etc

bbc website no longer displays correctly ( but OK in IE ) Some lines are cut out and suddenly all links display underlined URL of affected sites http://news.bbc.co.uk/ … (read more)

bbc website no longer displays correctly ( but OK in IE ) Some lines are cut out and suddenly all links display underlined

URL of affected sites

http://news.bbc.co.uk/

Asked by AnonymousUser 10 years ago

Last reply by John O 9 years ago

  • Archived

Is there a way to BLOCK websites using a wildcard character (i.e. www.zedo.advertising.com.*) to block all the tracking cookies from a given company?

Is there a way to BLOCK websites using a wildcard character (i.e. www.zedo.advertising.com.*), using the '*' for the random strings that the companies tag on to the end? … (read more)

Is there a way to BLOCK websites using a wildcard character (i.e. www.zedo.advertising.com.*), using the '*' for the random strings that the companies tag on to the end?

Asked by AnonymousUser 10 years ago

Last reply by paigehuck 9 years ago

  • Archived

I can't access my bank of america online banking

I can't access my bank of America online banking. When I type in my online ID it says unable to process request. URL of affected sites http://bankofamerica.com … (read more)

I can't access my bank of America online banking. When I type in my online ID it says unable to process request.

URL of affected sites

http://bankofamerica.com

Asked by AnonymousUser 10 years ago

Last reply by jlion 9 years ago

  • Archived

FF will not open, not uninstall (Msg: firefox must be closed...) does not do anything.

Added an ad-on yesterday - about 3d picture(?). Now FF does not open at all, tried to uninstall but it will not uninstall - it gives the msg. "FF must be closed." -- but … (read more)

Added an ad-on yesterday - about 3d picture(?). Now FF does not open at all, tried to uninstall but it will not uninstall - it gives the msg. "FF must be closed." -- but it is closed, will not open, will not do anything.

This happened

Every time Firefox opened

Not quite sure, tried to download a photo ad-on

User Agent

Opera/9.80 (Windows NT 5.1; U; en) Presto/2.5.24 Version/10.53

Asked by AnonymousUser 10 years ago

Last reply by Ghiyath 9 years ago

  • Archived

I cannot save photos from a webpage with a right click. Why not?

I cannot save photos from any webpage using a right click on Firefox, so I must open Internet Explorer to do that, yet my friend can do it on FF with his computer. Why is… (read more)

I cannot save photos from any webpage using a right click on Firefox, so I must open Internet Explorer to do that, yet my friend can do it on FF with his computer. Why is that?

This happened

Every time Firefox opened

== I installed firefox

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Will not open/work/start. firefox.exe opens in processes but no further.

Explorer does work, I used firefox for over a year before today I had to do a system restore for the previous day due to a "worm" User Agent Mozilla/4.0 (compatible; MSI… (read more)

Explorer does work, I used firefox for over a year before today

I had to do a system restore for the previous day due to a "worm"

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Verizon customers can't receive my emails since I started using firefox as my browser

All of my verizon customer friends can not receive my emails through my comcast, yahoo or any other mail site. This has only happened since I started using firefox instea… (read more)

All of my verizon customer friends can not receive my emails through my comcast, yahoo or any other mail site. This has only happened since I started using firefox instead of IE. Talked to Comcast and Verizon. My account is not blocked. They suggested I talk to you about it

This happened

Every time Firefox opened

== SInce I started using firefox as browser a few months ago

Asked by AnonymousUser 10 years ago

Last reply by Lonestar 10 years ago

  • Archived

When I try to download a software up date for another program in Binary File (eg CCleaner or a Microsoft file) in FireFox they all just come up in the download window as 'Cancelled'? When I go to the destination folder the download file icon is there wit

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window a… (read more)

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago