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Error message "Access Denied You don't have permission to access 'my bank website' on this server.

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Refere… (read more)

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Reference #18.ad674d68.1618522318.738da43 " when I try to log on to my bank. I'm running Windows 8.1 with Windows Defender and have accessed this site for years. When I called the bank's tech support their response was "Why are you still using Firefox? Everybody uses Chrome now." I do not use Chrome, but Edge will access the web page with no problem. This has been occurring on and off for several weeks and I have tried all suggested solutions I've found here so far (clear cache, history, DNS prefetch.... ). I've also noticed numerous other posts with the same error message. Any ideas??

Asked by coaster_lad 5 hours ago

Last reply by strafy 2 hours ago

Separate Home Page from New Windows

Upgraded to a new Firefox version. Lost the ability to separate the Homepage from New Window behaviour. Is there no way to specify these two things separately? It seemed … (read more)

Upgraded to a new Firefox version. Lost the ability to separate the Homepage from New Window behaviour. Is there no way to specify these two things separately? It seemed to be working fine when I first upgraded, but in the options it shows everything as "Blank Page", so if I want to change my homepage URLs, I have to set it to that and if I do that, it undoes the separation of the homepage and new windows and I have to go set it again in about:config...? One of my most used features was this separation of the Homepage with New Windows, gave me a lot of control.

Asked by neijyry 4 hours ago

Last reply by cor-el 2 hours ago

about:preferences, about:addons and address bar not compact

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I… (read more)

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I have to scroll more to see all my options, click to fully read text boxes and open sub-menus?!

How can I make these things more compact? The Customize options don't affect them, though I've changed the "blow-up" address bar behaviour using policies.json.

Asked by neijyry 7 hours ago

Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already … (read more)

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

Asked by D_Sprunk 2 days ago

Last reply by FredMcD 2 days ago

Enhancements and Issues: Multi-Account Containers

I don't see another place to post this. If someone provides a link to a tracker I'll be happy to repost. I should also probably open these items in different posts. I wil… (read more)

I don't see another place to post this. If someone provides a link to a tracker I'll be happy to repost. I should also probably open these items in different posts. I will do so if required.

I see a few places where Multi-Account Containers can be improved:

1) More icons - ability to use all Google Material Icons, even if the ID is manually entered 2) More colors - with color wheel or entry of #RGB 3) From the Multi-Account Containers Support page, "The sync feature will align Multi-Account Containers on different computers" - This does not appear to be working with v87 on two systems. 4) Also from that page, "Assign a website to a container" does not appear to be documented: Three dot Page Actions in address bar > Alway open this in a container.

Am I missing existing functionality or documentation?

Thanks!

Asked by Tony 1 week ago

Excessive RAM usage

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minut… (read more)

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

Asked by KennonConrad 1 week ago

Last reply by jonzn4SUSE 1 week ago

Pegged CPU at 100% when skipping ads on YT

I have recently updated my browser to version 87...unfortunately I had to revert to version 85.0.2 because the browser pegs CPU every time there is an advert on Youtube. … (read more)

I have recently updated my browser to version 87...unfortunately I had to revert to version 85.0.2 because the browser pegs CPU every time there is an advert on Youtube. Doesn't matter whether I let it play in its entirety or skip it after the mandatory 5-second mark. I have tried running FF without addons, did not make a change. I tried opening a single window with a single tab...no result. Can you fix it in some kind of micro patch? I'm running W8.1 on i5 6600K clocked at 4 GHz with 8 Gb RAM in a dual channel.

Asked by spioh72 2 weeks ago

Bookmark organization upon restoring a .json backup

I made a backup of my current bookmarks as a .json file and then restored an earlier bookmark backup. When I did, all of the bookmarks ended up in the root and all of the… (read more)

I made a backup of my current bookmarks as a .json file and then restored an earlier bookmark backup. When I did, all of the bookmarks ended up in the root and all of the folders I made to organize my bookmarks were empty. I didn't really care because I found the bookmark that I was looking for and then restored the new backup that I had made prior to restoring the older one.

Same thing happened, all of my bookmarks ended up in the root and all of my folders were empty again. That's way too much work to have to put them all back in the folders manually and surely it's not designed to work that way.

I did a system restore from several days earlier and that didn't fix it either. I also tried restoring an automatic bookmark, several of them, that didn't work either.

I have the latest version of Firefox installed and it was before I started any of this. I can't find the version number because "About Firefox" only says "Firefox is up to date" under Firefox Browser. Your software below has identified it as version 87.0. Running Windows 8.1.

This is really aggravating, I haven't got time for this crap.

Asked by olese 2 weeks ago

Pocket disappeared from the "library" menu in FF 87. How to view my saved items?

Someone already reported it there: https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/ There is currently no way to view websit… (read more)

Someone already reported it there: https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/

There is currently no way to view websites saved to pocket. Only integration is that one button visible on address bar and I have no idea how to restore it after you remove it. I hate their clumsiness. This is second time they remove one thing and forget to add replacement/config in time. Previous case was something with bookmarks menu if I remember correctly, and they still did not add any option to right-click-menu.

Asked by Piterk 3 weeks ago

Firefox will not connect to the internet when I install any add-ons...

Bear with me there's a bit of a story. One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automat… (read more)

Bear with me there's a bit of a story.

One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect.

My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.

I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.

So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.

But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.

What's up?

Asked by dontbesojumpy 3 weeks ago

Last reply by jscher2000 3 weeks ago

Firefox will not connect to the internet when I install any add-ons...

Bear with me there's a bit of a story. One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automat… (read more)

Bear with me there's a bit of a story.

One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect.

My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.

I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.

So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.

But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.

What's up?

Asked by dontbesojumpy 3 weeks ago

Default connections

At starting Firefox, it connects within seconds to one of the googleusercontent.com IP addresses. It can be seen when, on Windows PC, calling perfmon /res see attachment… (read more)

At starting Firefox, it connects within seconds to one of the googleusercontent.com IP addresses. It can be seen when, on Windows PC, calling perfmon /res see attachment

'Please help to prevent internet == google'

Asked by benjamin.perdeck 3 weeks ago

Loading videos/ads causes PC to momentarily freeze (YouTube, Twitch, Twitter)

Hi so I noticed recently that Firefox would cause my PC to momentarily freeze when it's loading videos, usually ads on YouTube, but I saw this happening on Twitch and som… (read more)

Hi so I noticed recently that Firefox would cause my PC to momentarily freeze when it's loading videos, usually ads on YouTube, but I saw this happening on Twitch and sometimes Twitter as well. This has never been a problem and just started at most just a month ago

I searched around and saw that those who had kind of a similar problem were able to solve it by setting media.av1.enabled to false, or by clearing their cache. I did both and the problem persists. I also tried disabling my anti-virus' active protection settings to no avail. Another solution I found was to create a fresh profile but I'd like to see if there's anything else I can try before doing that. Perhaps a reinstall?

The only Add-on I have left is BetterTTV, no ad blockers of any sort. tia

Asked by joshabrogena 3 weeks ago

click on links does nothing on same website

I have gone to this page; www.survivalnutrition.com several times on Firefox. To download the files I put my email address in the field, and the click on Submit. Then not… (read more)

I have gone to this page; www.survivalnutrition.com several times on Firefox. To download the files I put my email address in the field, and the click on Submit. Then nothing happens. So, today I went to Opera and it gave me a new page to enter my email address, and then the download links appeared in Protonmail inside of Firefox. So, I solved today's problem. I used Firefox for years to put ads on Kijiji.ca, but now it can't be done. I get the same error message for my location, even tho it's always the same address. Kijiji help suggested I clear my cache, turn off my VPN and use a different browser if the first 2 don't work. So now, I have to use Opera or Brave and the problem goes away. I would surmise that your browser is deteriorating.

Asked by joeh69661 4 weeks ago

Last reply by FredMcD 4 weeks ago

page presentation

When I go to my website, all the text is center screen and shows in a single colums of words. How can I spread this out so it is readable like I can see using Chrome. … (read more)

When I go to my website, all the text is center screen and shows in a single colums of words. How can I spread this out so it is readable like I can see using Chrome.

Asked by Kestrel-1 1 month ago

Last reply by jscher2000 4 weeks ago