Showing questions tagged: Show all questions
  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 years ago

Last reply by John99 5 years ago

  • Archived

Firefox has extreme memory leak

After using Firefox for several hours, it begins consuming more than 500mb of memory. This happened Every time Firefox opened == I began using Firefox 3.3.6 … (read more)

After using Firefox for several hours, it begins consuming more than 500mb of memory.

This happened

Every time Firefox opened

== I began using Firefox 3.3.6

Asked by AnonymousUser 10 years ago

Last reply by Marco Lopes 8 years ago

  • Archived

Firefox 28 stops responding at Facebook dynamic search.

Whenever I use Facebook dynamic search, Firefox stops responding. This issue also involves writing a new post/comment using the at-sign, which starts dynamic user search.… (read more)

Whenever I use Facebook dynamic search, Firefox stops responding. This issue also involves writing a new post/comment using the at-sign, which starts dynamic user search.

  • Before update from FF27 to FF28 it did not happen. (I use Windows 7.)
  • Safe mode does not help.
  • Clearing cache and deleting Facebook cookies does not help. Neither new profile nor clean install helps.
  • There are no crash reports within Firefox as well as no Windows error logs generated.
  • Other browsers on this computer do not have this problem, another computer with FF28 that I use works well. Firefox 28 on this computer with Ubuntu Linux works.

Edit: I got Firefox not responding even at going through conversations (messages). So I can generalize that any operation at Facebook, during which three "waiting" bars appear, can lead to the not-responding state of Firefox.

Asked by xmrazik 6 years ago

Last reply by John99 6 years ago

  • Archived

Daily Crash Reports Continued...

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm askin… (read more)

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm asking, because I had a long-running thread on the other forum and need to know if I need to repost my problem I was working on. For instance, this was my most recent crash:

bp-912166d8-b038-40e3-8f8a-9b8860170419

Asked by FireFoxFan1 3 years ago

Last reply by cor-el 3 years ago

  • Archived

firefox 22 keeps crashing

bp-51be9f9b-c8d8-455a-b8ea-e70072130723 bp-8e5327a5-0523-42af-ab49-374a72130723 bp-ea6e0da5-2757-4b2a-b107-cb62d2130723 I use ffox with 100 tabs open, it crashes once per… (read more)

bp-51be9f9b-c8d8-455a-b8ea-e70072130723
bp-8e5327a5-0523-42af-ab49-374a72130723
bp-ea6e0da5-2757-4b2a-b107-cb62d2130723

I use ffox with 100 tabs open, it crashes once per 2hours or so, sometimes faster...

I have tried almost everything...

I have used addons like MEMORY FOX, UNLOAD TAB, but no solution...

all extensions updated, all plugins updated....


thanks for any help...

Asked by Jota 7 years ago

Last reply by jscher2000 6 years ago

  • Archived

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 years ago

Last reply by James 5 years ago

  • Archived

Newest version of Adobe Flash does not work with Firefox

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have… (read more)

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have it set as Always Activate on the Plug-Ins page but that isn't helping. I checked and have the most recent version. I had to go through several steps to activate it but it does work in Chrome. I run Win 7 and Firefox is my default browser. Please advise how I can get Flash to work again as it is hampering a lot of my activity on the web. Thank you.

Asked by tek360 1 year ago

Last reply by Kymber 1 year ago

  • Archived

3.6.4. Browser won't start - Process runs, no window

After upgrading to 3.6.4 the browser will not open. The process starts, but a window never appears. Firefox will not open in Safe Mode. Profile Manager will not open. H… (read more)

After upgrading to 3.6.4 the browser will not open. The process starts, but a window never appears.

Firefox will not open in Safe Mode. Profile Manager will not open.

Have performed a complete uninstall/reinstall, removing both the program files\mozilla folder and the mozilla folder in %appdata% before reinstalling.

Uninstalled all security software (MS Essentials, Outpost) and attempted reinstalling with no security software installed at all.

Have installed other builds, including Minefield and Namoroka. No 32 bit builds 3.6.4 or later will open on my system. The problem does not exist with 64 bit builds.

I have reverted to 3.6.3 but do not want to be stuck on this version forever.

Asked by AnonymousUser 10 years ago

Last reply by Zendo08 8 years ago

  • Archived

Firefox Opening new windows reverts to original Window

Just started with this problem, when I open a new window which is my preference rather than Tabs I find that whereas it used to open the new window and that was active, i… (read more)

Just started with this problem, when I open a new window which is my preference rather than Tabs I find that whereas it used to open the new window and that was active, it is now opening a new window and then reverting to the original one.

Any ideas?

Asked by Jkulin 8 years ago

Last reply by AnonymouslyInvisible 7 years ago

  • Archived

Mozila FireFox system tools 17.54.5468

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to … (read more)

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to play a facebook game. We clicked it and downloaded it and the computer seemed fine after that (but we did notice something called uniblue was now on her computer). Then i got onto my computer and when i tried to get into yahoo groups i got the same message. I also got a different message when half way thru watching a video on youtube a screen came up saying that the certificates for youtube were invalid or didn't exist. I deleted firefox completely - including the folder in programs (x86) - reinstalled it and i can once again play youtube videos (so far) but i'm still getting a message for Mozila FireFox system tools 17.54.5468 when i try to get into yahoo groups. My question - is 'Mozila FireFox system tools 17.54.5468' a real message from you guys and if its not, does anyone know how i get rid of it? I have Windows 7 and its a desktop if anyone needs to know.

Asked by xarnaye 6 years ago

Last reply by FredMobbing 6 years ago

  • Archived

Active Tab has floating chinese characters as well as the tab name how do I get rid of this?

Previously this seemed to driven by an addin which I removed. Now each time Firefox updates itself every 1-2 days this problem reappears without the original addin. Beca… (read more)

Previously this seemed to driven by an addin which I removed. Now each time Firefox updates itself every 1-2 days this problem reappears without the original addin. Because the chinese characters float over the top of the tab name it makes it difficult to read the tab name is is plain irritating.

Asked by ConfusedAndDazed 6 years ago

Last reply by Vincent 5 years ago

  • Archived

Tabs replaced with unknown code

Hello I have a bunch of tabs, and some of them get periodically replaced with some javascript code? I'm not sure, but i did find a few people that have exactly the same p… (read more)

Hello I have a bunch of tabs, and some of them get periodically replaced with some javascript code? I'm not sure, but i did find a few people that have exactly the same problem:

http://windowssecrets.com/forums/showthread.php/161366-Code-in-Firefox-after-closing-all-tabs

And further this:

http://www.experts-exchange.com/Software/Internet_Email/Web_Browsers/Q_28246484.html

Now ,my pc is windows 7 ,running whatever the last version (always up to date) of firefox was at the time (a few months ago it started and then happened a few times)

I still have the tabs sitting like there like that , and would appreciate if there's a solution. I would like a solution to prevent it from happening again and i want to understand what the meaning of the code is and if there's somewhere within it that i can find the lost webpages.

Thank you

Asked by shadyz 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Flash crashing since Flash update to 11.5 and Firefox update to 17.

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox an… (read more)

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox and reinstalled the new versions in hope that the problems would be fixed. When that wasn't the case, I followed all the steps for Flash 11.3 and nothing has worked. This is only happening in Firefox. Flash works fine in Google Chrome and in Internet Explorer. My school's primary requirement is that I use Firefox with Flash to do my schoolwork. This is an issue if I have to restart Firefox multiple times during my session. 25% of all Flash crashes also crash Firefox. I need help soon.

Asked by dan2me76 7 years ago

Last reply by Chris Ilias 7 years ago

  • Archived

how do I fix the "shockwave flash" error, causing firefox to lock up, slow, or crash?

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have wor… (read more)

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have worked.....please advise

Asked by mgenoves 6 years ago

Last reply by dustymojave 6 years ago

  • Archived

firefox will not start. Cannot end process in task manager

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (read more)

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Nothing I try will end the process.

I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.

Any ideas?

Asked by SDRobot 1 year ago

Last reply by jscher2000 11 months ago

  • Archived

How to turn on the microphone in google search ????

Goodnight Dear Connoisseurs, Experts!) Tell me please! It is possible to enable the microphone in the Google browser in Firefox as in Google Chrome, Yandex browser! Alrea… (read more)

Goodnight Dear Connoisseurs, Experts!) Tell me please! It is possible to enable the microphone in the Google browser in Firefox as in Google Chrome, Yandex browser! Already tired of searching for answers, there are no solutions on the Internet (((HELP ME PLEASE ?????It can be enabled through the settings about: config?

Asked by densik 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Why do certain websites default to bottom of page upon opening?

When I am opening up sites like REI.com and mountainhardwear.com the web page defaults to the bottom of the page. It only happens on certain websites. I can open gmail,… (read more)

When I am opening up sites like REI.com and mountainhardwear.com the web page defaults to the bottom of the page. It only happens on certain websites. I can open gmail, hotmail, amazon - and it stays at the top of the page.

Asked by grasshopper104 8 years ago

Last reply by Mr. News 8 years ago

  • Archived

after updating to Firefox 8, I lost almost all the icons associated with my bookmarks. Bookmarks will work, but they show an empty square instead of the icon associated with the website they are linked to. What's the bug here??

I had many sites bookmarked in Firefox 7. All these bookmarks were associated to icons linked to the sites. Almost all my bookmarks lost their icons (now replaced by an e… (read more)

I had many sites bookmarked in Firefox 7. All these bookmarks were associated to icons linked to the sites. Almost all my bookmarks lost their icons (now replaced by an empty square) after updating to Firefox 8. Que pasa ??

Asked by frfx 8 years ago

Last reply by the-edmeister 8 years ago

  • Archived

I can't access google groups I keep getting redirected and not sent to the group help please?

I have memberships to multiple google groups while I can access the main page listing the groups I am in. I click to access anyone of my groups, I keep getting redirected… (read more)

I have memberships to multiple google groups while I can access the main page listing the groups I am in. I click to access anyone of my groups, I keep getting redirected. and I can't I am using the latest version of Firefox and I am using a Windows 7 64 bit operating system.

URL of affected sites

http://groups.google.com

Asked by AnonymousUser 10 years ago

Last reply by nanouk 10 years ago

  • Archived

Firefox 23 uses 1.2 GB of RAM with 4 tabs open!

I just checked task manager, since my computer was running a bit slow, and found firefox to be using nearly 1.2 GIGABYTES of RAM, with only 4 tabs open + Chatzilla for IR… (read more)

I just checked task manager, since my computer was running a bit slow, and found firefox to be using nearly 1.2 GIGABYTES of RAM, with only 4 tabs open + Chatzilla for IRC. I have Skyrim running at the same time, and it is using LESS RAM than Firefox is!

I've tried disabling plugins, to the point where I only have the Flash and Adobe PDF ones running, I had to disable the plugin container since it crashes repeatedly (Usually at least once every couple of days). I tried using the "Free Memory" options in about:memory, and they do literally nothing to reduce the RAM usage. It's normally between 400 and 600 MB (Which is still insanely excessive for a browser). Closing Chatzilla only reduces the RAM usage by about 10-15 MB, so it doesn't seem to be the problem.

How in the name of all that's sacred is a browser using more RAM than a modded version of Skyrim?


Comment by a forum moderator.
This is a popular thread with over 10000 views. By all means scroll through and read it for useful tips & information. If however you have your own problem See

  1. My comment about telemetry in post-524332and consider turning that on.
  2. My post 510510 & use special link and start your own thread.
  3. (2nd edit 21Jan2014) Also note some related questions with solutions found after they started a new thread
    /questions/982539 the addon no script was apparently causing 1GB of memory use.
    /questions/980440 a workaround was to tweak the pref Browser.sessionhistory.max_total_viewers to improve the memory issue

Asked by r.helsdon 7 years ago

Last reply by John99 6 years ago