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Partial Application Hang

I have recently been suffering an issue where the browser becomes unresponsive and consumes massive amounts of hardware resources especially memory, in one case was using… (read more)

I have recently been suffering an issue where the browser becomes unresponsive and consumes massive amounts of hardware resources especially memory, in one case was using over 60 gigabytes of combined physical and virtual memory.

I have tried refreshing with Firefox Refresh, reinstalling and the problem still persists.

I believe it is either one of the addons Tree Style Tabs, but I don't know how to accurately diagnose this though, as sometimes I am able to get to the about:addons and disable one or the other but the problem doesn't go away and in some cases escalates to freezing the whole process.

When the application does this, the currently selected pages still work say I have one open of the ABC news website, I can still scroll up and down, but if I click a link to another article or something, nothing happens, same applies if I try to do anything with the address bar, the history and suggestions pop up but the browser doesn't do anything even after I hit enter.

I'd like to try and find out what the program is doing during this state of unresponsiveness, I left it for a couple of hours last week to see if it could work itself out, turns out it couldn't and the system ran out of Ram and fell over. I'd like to know how to diagnose it, know what it's doing, what it's hung up on and if it's related to an addon, tell the creator about it.

I apologise if this is not the correct way to go about this, I have just run out of patience trying to fix this myself.

Asked by Crashed 1 month ago

Last reply by FredMcD 1 month ago

Media control bug

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. Bu… (read more)

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. But system media pad always shows title and cover only of the very first track has been played.

Asked by 1ector 3 months ago

Last reply by jscher2000 3 months ago

  • Archived

Can't load any video

Hello, It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I … (read more)

Hello,

It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I hear the sound but the video loads endlessly. Same with the default HTML reader in Firefox. I tried to go to preferences and uncheck the graphics acceleration, to refresh Firefox, to reinstall it but nothing works! Even in private browsing without any extension, it does not work! I tried from another browser but it works without problems.

Thanks for your help.

Asked by Chabeau Corentin 7 months ago

Last reply by AMAN ARYAN 7 months ago

  • Archived

Player error on the site

when viewing movies on the site,https://premier.one/ a white vertical bar will appear on the right, I checked in the chrome browser and the player works correctly. https:… (read more)

when viewing movies on the site,https://premier.one/ a white vertical bar will appear on the right, I checked in the chrome browser and the player works correctly.

https://premier.one/show/27/season/8/video/f57ab67546e6c4ef0288508ff75fe344

Asked by programer85 7 months ago

Last reply by Andrew 7 months ago

  • Archived

Videos are unclickable

I already reinstalled firefox. When I go to any site that has videos all I get is this grey screen (see picture). Its not just youtube but any site that has videos. I am … (read more)

I already reinstalled firefox. When I go to any site that has videos all I get is this grey screen (see picture). Its not just youtube but any site that has videos. I am not sure how to fix it. I am running the most up to date firefox.

Asked by lazer28 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Video seizes up after running fine for some time.

Video seizes up after running for some time. Usually it will last for a half an hour to an hour, before freezing. The time to failure seems random. Occasionally, but rare… (read more)

Video seizes up after running for some time. Usually it will last for a half an hour to an hour, before freezing. The time to failure seems random. Occasionally, but rarely, the video will recover without sound. The only sure fix is to log out and restart the computer. It nearly, but not always, works the first time. My Acer has Windows 10 and is about 6-months old. I don't know if it's related, but the Bluetooth app is dropped occasionally. A reboot doesn't help, but it does sometimes recover after a few days, for no apparent reason.

Asked by BWS 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Videos are still choppy

There have been other threads concerning this issue. Typically they blame the user for not having a cpu that is fast enough or not having the latest software, but it rema… (read more)

There have been other threads concerning this issue. Typically they blame the user for not having a cpu that is fast enough or not having the latest software, but it remains that Microsoft Chrome or Edge and others work properly, while Mozilla Firefox doesn't. FWIW, one of my computers, running Windows 7 works OK, but this one with Windows 10 doesn't

Asked by bob-s 1 year ago

Last reply by McCoy 1 year ago

  • Archived

video cannot be played because the file is corrupt

Hi, When I try to play .mp4 files in my Firefox 65.0.1 I am getting error "video cannot be played because the file is corrupt". Whereas its working fine in Google Chrome… (read more)

Hi,

When I try to play .mp4 files in my Firefox 65.0.1 I am getting error "video cannot be played because the file is corrupt". Whereas its working fine in Google Chrome. I tried all possible ways to get it sort. Help will be appreciated.

Thank you

Asked by jagapathiraju 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

youtube is not autoplaying it works on my other browser

I've recently had to do a clean install of windows 10 and since then I cannot autoplay in youtube. I have unblocked adblocker, I've set autoplay to "on," I've downloaded … (read more)

I've recently had to do a clean install of windows 10 and since then I cannot autoplay in youtube. I have unblocked adblocker, I've set autoplay to "on," I've downloaded and reinstalled firefox, installed flash again, but none of that seems to work. I'm having the same problem with South-Park Studios as well; there it simply just doesn't play anything even before my reinstall of windows. Both work in other browsers fine. Only Firefox doesn't work.

Asked by Bone Cloner 2 years ago

Last reply by hellosct1 2 years ago

  • Archived

My Final cut export changes drasticly to a red colour in youtube? With other browsers there's no such problems. Please fix this

When you a video to youtube even when I don't do it directly with final cut. The colour often changes to a very red image. When i look at the same video with any other br… (read more)

When you a video to youtube even when I don't do it directly with final cut. The colour often changes to a very red image. When i look at the same video with any other browser there's no colorshift at all.


Please fix this! Many people are having this issue.

All the best

Asked by tobiasderyck 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

unable to stream xfinity on Firefox

I am unable to stream xfinity on Firefox. I do have the latest version of Flash installed. The icon does come up in the address bar and it asks me whether I want to allow… (read more)

I am unable to stream xfinity on Firefox.

I do have the latest version of Flash installed. The icon does come up in the address bar and it asks me whether I want to allow Flash to run. I click on allow and nothing happens.

I can run these streams using all the other popular browsers.

Asked by dancerdk 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

YouTube HD videos are not playing smooth on Nightly since October please fix

For about one month ago, YouTube HD videos (720p, 1080p) are not playing smooth on Nightly, regularly updated. Is there any solution? My machine is powered by Intel Core … (read more)

For about one month ago, YouTube HD videos (720p, 1080p) are not playing smooth on Nightly, regularly updated. Is there any solution? My machine is powered by Intel Core i5-4570, no graphic card. Thank you

Asked by bandzim 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Since a few days ago I can only play one video at a time.

I've always been able to have several videos playing at once in separate tabs. Since a few days ago, as soon as I start the 2nd video, the first video's audio continues b… (read more)

I've always been able to have several videos playing at once in separate tabs.

Since a few days ago, as soon as I start the 2nd video, the first video's audio continues but the video freezes. To get the video moving again I have to turn it off and back on. Then it will start moving again, but the other's video instantly stops.

I've been able to have multiple videos playing always, until now.

FF 62.0.3 (64-bit)

Asked by zzyzzk 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

NHL.com videos have problems with audio looping on latest Firefox.

When clicking on an NHL.com goal or highlights video, the browser sporadically plays back audio in a constant loop. This can be reproduced for example by clicking on vide… (read more)

When clicking on an NHL.com goal or highlights video, the browser sporadically plays back audio in a constant loop. This can be reproduced for example by clicking on video below and refreshing the page a couple of times:

https://www.nhl.com/video/granlunds-second-goal-of-game/t-299971394/c-62777603

Asked by stonec 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Flickering video controls (youtube, hangouts, appear.in but not amazon, vimeo)

The controls layer for videos (play, pause, full screen, etc.) flickers on some sites, including YouTube, Hangouts, Appear.in. The video itself does not flicker. It's not… (read more)

The controls layer for videos (play, pause, full screen, etc.) flickers on some sites, including YouTube, Hangouts, Appear.in. The video itself does not flicker. It's not on problem on some times, like Amazon and Video.

I tried disabling hardware acceleration and using Firefox safe mode, but it's still a problem. Firefox is up-to-date.

Video of flickering: https://drive.google.com/file/d/1d1Rnu8TQLQ9lo_TdHMmn4PB-IY9L5upd/view?usp=sharing

Asked by nlex 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Random crashes when i listen to youtube music in the background.

Hello guys! I'm having some periodic crashes when i listen to youtube music in background. It happenes randomly, maybe once a week or sometimes twice a day. I tried remov… (read more)

Hello guys! I'm having some periodic crashes when i listen to youtube music in background. It happenes randomly, maybe once a week or sometimes twice a day.

I tried removing some unnecessary plugins but it didn't help.

Here are my logs in pending folder (or is there any way i can upload them in some readable form?)

https://drive.google.com/open?id=1nSkZKb2SSgUYPoNvrrBBYXNmoCugthPI

Asked by Dzinsham 2 years ago

Last reply by FredMcD 2 years ago