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Account email address

I received an email about "Get early access to a Hubs subscription" on both the current email address I use for my Firefox account and the email address that I used previ… (read more)

I received an email about "Get early access to a Hubs subscription" on both the current email address I use for my Firefox account and the email address that I used previously. The latter is neither my secondary email address. How is it possible that I received an email on my old address?

Asked by random3 5 days ago

Last reply by Dropa 3 days ago

Deprecated URL shows up in autocomplete

My issue mirrors this thread, where the user ultimately got no resolution. Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookma… (read more)

My issue mirrors this thread, where the user ultimately got no resolution.

Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookmarks and removed mail.protonmail.com from my history, but the .com domain is still the suggestion when I start typing "mail". I have tried shift+delete, tried deleting the individual entries of "mail.protonmail.com" from my history, but the behaviour has not changed.

"Forget about this site" does not solve the root issue because I do not want to clear all my cookies and history for the site. Deprecated sites aren't the only example where this would come up – imagine having to delete your entire stackoverflow.com history just to change your default suggestion to some oft-used resource like store.mycompany.com.

Thanks

Asked by firefoxaccount6 4 days ago

Netflix screenshot capabilities

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box ind… (read more)

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box indicating that it was blocked from capturing. Is this a Firefox issue that can be fixed with an extension or has Netflix updated the extend of blocking any form of capturing their shows once more?

Asked by chantalkelly5 4 days ago

My bookmarks and history are gone.

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothin… (read more)

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothing. Everything, a year of research, gone. What do i do?

Asked by goodkitty 4 days ago

Last reply by jonzn4SUSE 4 days ago

Embedded vidoe in email link shows as preview not available

Hi Firefoxers, I am wanting to test an email before I send it out to clients, the email has a link to a video in the heading of the page. When I click the link in the ema… (read more)

Hi Firefoxers, I am wanting to test an email before I send it out to clients, the email has a link to a video in the heading of the page. When I click the link in the email it opens the webpage, but the link defaults to "preview not available" the rest of the page is viewable, but not the image of the video. At first I thought it was a broken link but when I send a test to colleagues using IE it opens automatically and they have the option play the video.

I made the following changes in Preferences > Privacy & Security > Autoplay > Settings > Allow Audio & Video

I refreshed the page, didn't work Restarted Firefox, still didn't work

Can I get some advice on the correct settings or where I am going wrong.

Asked by rharpur 5 days ago

I was prompted to reset Firefox, and it only saved bookmarks, not passwords.

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my password… (read more)

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my passwords and delete them? Help!

Asked by audreyguzik 6 days ago

Automatic Startup Firefox

I have recently upgraded my macOS to Monterey 12.6.1. Now, when I click a link in an e-mail or on social media, Firefox will not open. I must manually open Firefox on my … (read more)

I have recently upgraded my macOS to Monterey 12.6.1. Now, when I click a link in an e-mail or on social media, Firefox will not open. I must manually open Firefox on my desktop before clicking the link. I cannot find a toggle in Firefox Preferences to change this behavior. How can I change this?

Asked by Baron Bar 6 days ago

Last reply by James 6 days ago

LinkedIn images do not load

Linkedin on Firefox does not load images. I have followed all the recommendations (Clear History, Refresh Firefox, Restast MA, signout and sign in) and nothing helps. Ca… (read more)

Linkedin on Firefox does not load images. I have followed all the recommendations (Clear History, Refresh Firefox, Restast MA, signout and sign in) and nothing helps. Can you help please?

Thanks Sheyda

Asked by sheyda.saponar 6 days ago

Last reply by mcianfarani 6 days ago

Disable popup after update

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like thi… (read more)

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like this? And why is there no "don't show this anymore" checkbox? Why is there no close button and you need to click trough the 5 steps every time??? Is there any way to disable this irritating popup in about:config ?

I installed my first Firefox years ago to get rid of popups and now Mozilla is slipping them in our face. Not nice.

Asked by Katy 6 days ago

Last reply by Dropa 6 days ago

STREETVIEW DOES NOT WORK IN GOOGLE MAPS

MAC 2019 13" Retina Ventiura 13.01 Firefox 107;0 When I try to open Google Streetview, I don't get pegman or the compass. It has always worked for me in the past. I can… (read more)

MAC 2019 13" Retina Ventiura 13.01 Firefox 107;0

When I try to open Google Streetview, I don't get pegman or the compass. It has always worked for me in the past. I can open it with Chrome or Safari.

Asked by Ryq Seattle 6 days ago

Changing search engine

Every article on this topic assumes i'm being given options when I search for other search engines. I'm not. Google is not even an allowed option where it sends me to loo… (read more)

Every article on this topic assumes i'm being given options when I search for other search engines. I'm not. Google is not even an allowed option where it sends me to look them up. I can choose bing or Duck duck go, period. I didn't set bing, I don't want bing, and am pretty frustrated they both changed the search engine AND took out any easily findable way to swap it, in addition to having no articles, in addition to making contacting them pretty much impossible.

Asked by gbreal25 1 week ago

Last reply by cor-el 6 days ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 1 week ago

Syncing everything, but nothing's appeared

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (book… (read more)

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (bookmarks, history, open tabs, logins & passwords, add-ons, and settings).

Although sync appears to have finished I do not see any of my stuff, the theme remains unchanged, there are no add-ons, the bookmarks toolbars are empty, and there are no saved passwords.

What's going on and how do I fix it?

Asked by tim_regan82 1 week ago

Last reply by jonzn4SUSE 1 week ago

Google login request

Why i am suddenly getting Google log-in requests when I first open some websites in my Firefox browser on Mac OS Monterey? This was not happening before; it has started i… (read more)

Why i am suddenly getting Google log-in requests when I first open some websites in my Firefox browser on Mac OS Monterey? This was not happening before; it has started in the past couple of weeks and is extremely annoying. I do everything possible to stop providing Google with any information about me. One of the ways I thought I was doing that was by using the Firefox browser. But apparently not, since Google is able to infiltrate the browser and ask for a sign-in. It is not possible that Google is doing this without Firefox/Mozilla awareness of it.

Asked by bexyo 1 week ago

Last reply by Terry 1 week ago

embedded google calendar not showing event details

I have an HTML page which embeds my Google Calendar. (My school uses Google for Education.) That Google Calendar is set to show event details to members of my school. … (read more)

I have an HTML page which embeds my Google Calendar. (My school uses Google for Education.) That Google Calendar is set to show event details to members of my school. Using all other browsers that I have tried, this works fine: If a user is signed in to Google and accesses the HTML page, they see the embedded calendar with event details. However, if anyone (including myself) access the page through Firefox, the embedded calendar is shown with the events labeled only as "busy."

I have not tested every possible combination, but I should at least be able to view my own calendar. What could be causing this? I can try modifications either in the Firefox I'm using to view the page, or modifications to the HTML page itself.

Asked by James6M 1 week ago