Showing questions tagged: Show all questions
  • Archived

Can Firefox automatically start new session after crash, without user input?

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts? Context: This is for a disabled person who… (read more)

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts?

Context: This is for a disabled person who cannot use input devices: I start her computer every morning before going to work and load a long Youtube playlist of videos, so she doesn't have to do anything. But if Firefox crashes 5 minutes after I left, she cannot restart anything herself and has to wait until I come back.

Any ideas?

Asked by BlueShirt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (read more)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 2 years ago

Last reply by NN 1 year ago

  • Archived

Graphics Not Updating in Background Firefox Windows

Hello, I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefo… (read more)

Hello,

I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefox window is covering another (or covered by another program) on the screen, the graphics of the background Firefox window no longer update. I run a software that needs to see these graphics in order to function properly.

Could you tell me which version this stopped working and if there are plans to reverse whatever change you made?

Thanks, Kyle

Asked by kylerafuse14 2 years ago

Last reply by cor-el 2 years ago

  • Archived

GOOGLEADSERVICES

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not … (read more)

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not load. Just hangs up and gives me a blank page. How do I stop this or remove googleadservices?

Asked by Michael Z. Jody 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

No matter what I do, I am not able to get firefox to open.

I am able to install Firefox, but as soon as I try to open it, after a second a window pops up for probably about 1 frame, and is barely visible. I have tried all of the … (read more)

I am able to install Firefox, but as soon as I try to open it, after a second a window pops up for probably about 1 frame, and is barely visible. I have tried all of the things I could, but am not able to fix this.

Asked by QuinnC 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (read more)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Can not googling, but visiting the site directly work

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googli… (read more)

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googling on another browser, and it worked just fine. Any idea why/what might cause this? I never touch firewall settings so everything should be on default settings. Thank you

Asked by althemier 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now… (read more)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 2 years ago

Last reply by -elison- 1 year ago

  • Archived

Video problems with web pages

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video … (read more)

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video content is not existing. I would like to underline that the content is appearing normally when I use Microsoft Edge.

This is one of the pages: https://rs.n1info.com/vesti/eps-negira-da-je-nabavljao-opremu-za-prisluskivanje-istraga-strogo-poverljiva/

Asked by UmpahPah 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

MyAirris modem,router is locked out for to many attempts

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on y… (read more)

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on your website and i got out of it by accident when I found a security site on fire fox an it was in Preferences and it was listed as do not allow and allow, clicked on allow and that whole mes cleared instantly. did I write this down, no I will remember it SURE . cold you please tell me where it is

Asked by builder 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Archived

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 years ago

Last reply by Iggy 1 year ago

  • Archived

Drag and Drop to Outlook 365

Hi Firefox team, First of all thanks for this amazing product. I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not… (read more)

Hi Firefox team,

First of all thanks for this amazing product.

I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not possible.

Regards,

Asked by sheikholarefin 2 years ago

Last reply by kodakthebest 1 year ago

  • Archived

Gmail not loading in Firefox 99.0.1

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine. Gmail is displaying the "O… (read more)

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine.

Gmail is displaying the "Oops… the system encountered a problem (#001)" error message and will not load my inbox. Other websites in Firefox load fine (including other Google apps like Drive and Calendar), and Gmail works fine in other browsers.

Asked by charwood13 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Will Firefox be upgrading for continued compatibility with Windows 11?

I've always used Firefox browser instead of Microsoft Edge, and I would like to continue using Firefox. However, it will not run in its current form under Windows 11. D… (read more)

I've always used Firefox browser instead of Microsoft Edge, and I would like to continue using Firefox. However, it will not run in its current form under Windows 11. Does Mozilla plan to keep it compatible with Windows? I would like to keep using Firefox.

I don't need any images, you know the problems ... Freezes, no internet access.

  • Archived

Firefox restart is slow

I've been noticing lately that Firefox takes a while to start loading pages after it requests a restart or recovers from a crash. I've followed all the advice in the for… (read more)

I've been noticing lately that Firefox takes a while to start loading pages after it requests a restart or recovers from a crash.

I've followed all the advice in the forums including disabling session restore, but the problem persists.

It seems to be doing a lot of disk activity when it restarts either after requesting a restart or if it crashes and I start it again.

Anything I can do to address this issue?

Asked by mahadevan.k 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

trying to sign in to Firefox from another computer gets message - "Blocked by content security Policy" how can I fix this?

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by co… (read more)

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by content security Policy" so how can I fix this?

Asked by Peter 2 years ago

Last reply by FredMcD 2 years ago