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Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 2 months ago

Last reply by Qboy61 1 day ago

Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 2 months ago

Last reply by dh888 4 days ago

https mode not working

I have noticed previous reports of https only not working. I am running https only mode on a mac version 89, sha256:433d54fe4ecc8d3c2dfc562f7bda007bd88c918ffc2ad85ae60e56… (read more)

I have noticed previous reports of https only not working. I am running https only mode on a mac version 89, sha256:433d54fe4ecc8d3c2dfc562f7bda007bd88c918ffc2ad85ae60e564e61c0067d. while configuring anetwork device that doesn't support https I realized that it allowed http. FF was configured for https only and should of provided a message at the very least but it continued to configure the non https.

This is a critical fault as it clear says in the configuration https only. See the screen capture enclosed

Asked by Mace2 1 week ago

Subsequent problems after the "dom.webdriver.enabled" parameter is removed

I've been using global mouse gestures to control firefox externally via marionette, and I found that after upgrading from 87 to 88, many pages don't log in properly (like… (read more)

I've been using global mouse gestures to control firefox externally via marionette, and I found that after upgrading from 87 to 88, many pages don't log in properly (like google). So I stopped updating. Recently I started to feel anxious and I looked for the reason. I found that it was because the "dom.webdriver.enabled" parameter was removed, from here https://stackoverflow.com/questions/67323487/selenium-w-firefox-88-changes-to-navigator-webdriver

I would like to ask for a follow-up solution after this parameter has been removed. Is there a new parameter to replace it? Is there another way to fix it and make the page login properly? Or does mozilla consider it normal to not be able to log in and forbid the use of marionette invisibly?

I would like to know the exact answer, thanks.

Asked by chaoxi23 1 week ago

firefox 88 and 89 too slow

I run firefox on Linux, Debian 10. Firefox 88 and 89 are astonishingly slow. It takes some seconds for keystrokes to get through and also the screen update, etc. are slo… (read more)

I run firefox on Linux, Debian 10. Firefox 88 and 89 are astonishingly slow. It takes some seconds for keystrokes to get through and also the screen update, etc. are slower than usual. I tried new user, refresh, clean start, without success. Firefox 87, however, works normal, with instantaneous response and quick refresh. Any help? M. Natiello

Asked by mario.natiello 1 week ago

Installation of v 89

I can't seem to install vsn 89. I have vsn 87.0 currently and Netflix won't run without an upgrade. Also, Amazon Prime requires Widevine, which requires a FF upgrade, s… (read more)

I can't seem to install vsn 89. I have vsn 87.0 currently and Netflix won't run without an upgrade. Also, Amazon Prime requires Widevine, which requires a FF upgrade, so I need to upgrade. The best I have been able to do is download the tar file and run Extract on it. According to the file viewer, the latest version of FF is loaded, but when I run the program, it's still v. 87, not 89. The simplest method given is to open the 'About Mozilla Firefox' window and the downloader will run. But there is no downloader running when I do that. I would really appreciate it if someone would supply instructions that actually work.

BTW: I've looked for them, and I don't find the 'required' library items. But if these are truly required and I don't have them, how has FF been running at all these past months? I concluded that either they are installed but I couldn't find them, or they aren't really required at all. I've also tried Flatpack and it doesn't work either.

Asked by harderm 1 week ago

Can't download and install.

Your instructions for downloading and installing vsn 89 are not accurate. The window that opens when I click "About" contains no opportunity to download. I can't instal… (read more)

Your instructions for downloading and installing vsn 89 are not accurate. The window that opens when I click "About" contains no opportunity to download. I can't install new vsn either. I need the latest vsn to use upgraded apps like Amazon Music. How do I download and install upgrades?

Asked by harderm 1 week ago

Hide/Show tabs and the search bar on top via keyboard shortcut

Inspired by sucklesses surf browser, I want the ability to hide/show tabs with search bar for more aesthetic looking purposes. But I'm not sure how to do it. Please help.… (read more)

Inspired by sucklesses surf browser, I want the ability to hide/show tabs with search bar for more aesthetic looking purposes. But I'm not sure how to do it. Please help.

Asked by nathanmqrris 2 weeks ago

Preference settings automaticly change

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times wh… (read more)

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times when opening Firefox but then my setting automaticly change to (searchmarquis/searchBaron.com for my homepage and my search engine changes to Goggle .com. When I go back into Fiirefox perferences the only search engine available is Goggle.com. this is the 10th and last time of having to reset my perferences in Firefox. Why6 is this happening and how can I stop it???

Asked by champbel 2 months ago

Last reply by arthur907 2 weeks ago

farmville 2 will not load after the last firefox version update

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does n… (read more)

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does not help ) The site has always worked for me until this last update about a week ago. So I even tried going to use the prior version of firefox and this did not help either. What do I need to do to fix this problem?

Asked by cshewitt 2 weeks ago

Last reply by TerryN21 2 weeks ago

Cloudflare ESNI test valid for Firefox?

Cloudflare provides a web site https://www.cloudflare.com/ssl/encrypted-sni/# which can test Encrytped SNI. My browser is configured in about:config for ECH as follows ne… (read more)

Cloudflare provides a web site https://www.cloudflare.com/ssl/encrypted-sni/# which can test Encrytped SNI. My browser is configured in about:config for ECH as follows

network.dns.use_https_rr_as_altsvc true network.dns.echconfig.enabled

When I run cloud flares test I get a failure for ESNI, should this occur?

Asked by Mace2 2 weeks ago

Last reply by cor-el 2 weeks ago

Context menu for images

With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back? … (read more)

With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back?

Asked by eddy_verfaillie 2 months ago

Last reply by cor-el 2 weeks ago

How to report major spelling error on Mozilla announcement page for the new Firefox !!

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked har… (read more)

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked hard on.

Asked by kittedear 3 weeks ago

Last reply by jscher2000 3 weeks ago

Checking firefox configuration

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.y… (read more)

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.youtube.com/watch?v=Wb0FCQug48c which produced an error something like unable to play video no mater how many times I try yet other youtube videos would play. After closing FF then reopening it played.

Can the running configuration of FF be captured for evaluation ?

Asked by Mace2 3 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 weeks ago

Keep getting denied access to several sites - as noted below

Access Denied You don't have permission to access "http://www.kbb.com/?" on this server. Reference #18.c6483f17.1621456126.48ccb372 Would appreciate any help you can off… (read more)

Access Denied You don't have permission to access "http://www.kbb.com/?" on this server. Reference #18.c6483f17.1621456126.48ccb372

Would appreciate any help you can offer - pretty frustrating

V/r MAK

Asked by mkaufhold 4 weeks ago

Last reply by cor-el 4 weeks ago