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  • Archived

Slow to load

Hi - This morning, Firefox is slow to load. Normally it is pretty quick. But now it's as though the PC is thinking about it..... it is taking about 5 seconds longer to… (read more)

Hi - This morning, Firefox is slow to load. Normally it is pretty quick. But now it's as though the PC is thinking about it..... it is taking about 5 seconds longer to load for some reason. Once loaded it seems to behave normally, or should I say I haven't noticed it doing anything different to normal....

1. I am concerend something is going on inside my machine. I have AVG'd, Spybotted and Malwayebyte'd :) my machine all of which tell me things are OK. But I am not convinced.

2. There are no Windows updates waiting in the wings. Windows wise, PC is up to date.

3. All other prigrammes I use as part of my daily workload are working fine.

4. Machine is an i5 processor with 12GB RAM and multiple SSDs

Asked by Hallgente 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Debugger sources seem to require reload for <script type="module">

I'm trying to debug some ES6 code using the debugger - however on page reload, only the initial file will hit a debugger breakpoint. This means that if i want to debug ot… (read more)

I'm trying to debug some ES6 code using the debugger - however on page reload, only the initial file will hit a debugger breakpoint.

This means that if i want to debug other files, i need to step inside a function and then make a breakpoint if it happens to go into a new file.

If the debugger is reloaded it will show all the source files.

Asked by jakegt1 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Tried to refresh Firefox, but it failed to restart

I tried to refresh the Firefox browser as recommended, as it's been running slow. However, I wasn't sure that anything was happening and, as it didn't restart after half … (read more)

I tried to refresh the Firefox browser as recommended, as it's been running slow. However, I wasn't sure that anything was happening and, as it didn't restart after half an hour, I Force Quit it and found that it appeared to be the same as before. I don't really know whether it was refreshed or failed to do so, as I don't know what to look for. Should I try again? I can send the Crash Report which has been sent to Apple, if that helps (I copied it before it was sent). I am running Firefox Quantum 60.0b12 on Mac OS Sierra 10.12.6.

Asked by Porteous 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to retrieve search and browsing history after clear? I need 1st to 9th april 2018 history

Recent i have history from 10th April 2018 to till now. But i need 1st april to 10 april history. Could you please help me to get it back. For information, I was open pl… (read more)

Recent i have history from 10th April 2018 to till now. But i need 1st april to 10 april history. Could you please help me to get it back. For information, I was open places.sqlite and found recent history from 10th April 2018 to till now.

Asked by Samsulislam 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Font render problem in some resolutions

Something wrong with text on button "Выбрать другой". See screenshot here: https://yadi.sk/i/y2sqQnfv3UZFhz, see saved html here: https://yadi.sk/d/4VfqHFj43UZFnp. If cha… (read more)

Something wrong with text on button "Выбрать другой". See screenshot here: https://yadi.sk/i/y2sqQnfv3UZFhz, see saved html here: https://yadi.sk/d/4VfqHFj43UZFnp. If change resolution then problem dissapear. My version of FF is 60.0b11 (64-бит).

Asked by phpinfo12345 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Signout after entering Master Password

With all the news about websites setting up invisible boxes to harvest logins & passwords, I only want to be signed in to my master when I want to sync my tabs or ent… (read more)

With all the news about websites setting up invisible boxes to harvest logins & passwords, I only want to be signed in to my master when I want to sync my tabs or enter a password for a specific site; and then I want to be signed out again, without having to quit FF.

Is this possible? And if not, it SHOULD BE!

Asked by Foxfree99 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes when printing is requested.

This will always happen with the Epson TM-T20 printer after successfully printing approximately 40 receipts. After restarting Firefox the problem is repeated. The printer… (read more)

This will always happen with the Epson TM-T20 printer after successfully printing approximately 40 receipts. After restarting Firefox the problem is repeated.

The printer driver is the latest version 5.09E of 2018-01-15 but the driver version does not affect this issue.

I have tested individual versions of Firefox with factory default settings. This problem first appeared in version 50.0b1. Firefox 49.0.2 and older work well with this printer.

Report ID: adb395a3-273d-41ee-a686-2d1530180419

Can you help me please?

Asked by petrsorm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

why doesn't firefox work with norton utilities

norton utilities keeps clearing firefox history. they tell me that norton only works with internet explorer. i want to be able to clear history on my terms. what can be d… (read more)

norton utilities keeps clearing firefox history. they tell me that norton only works with internet explorer. i want to be able to clear history on my terms. what can be done to resolve this issue?

Asked by pappygeorge 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

how do i reactivate wrongfully deactivated addons!!!!!!

ok so my macbook turned off cause of a psu that disconnected and my time and date was reset to 2001, firefox started up automatically and updated first, after that all my… (read more)

ok so my macbook turned off cause of a psu that disconnected and my time and date was reset to 2001, firefox started up automatically and updated first, after that all my addons were turned off and for some stupid reason (reason most likely being YOU MESSING UP THIS BROWSER MORE AND MORE) there isnt an activation option, it would seem so easy and simple to just add an 'recheck addon' or 'reactivate addon' option. this is annoying as hell, even internet explorer seems to work better these days

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by statik 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Quantum has white screen/loading icon/crashes, can't restore tab

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white scree… (read more)

I constantly get those white screens, or white screens with loading icons or a crashed tab on Quantum and refreshing/restoring the page doesn't fix it. On the white screens the tabs don't crash because I can still hear the audio that I'm playing. Sometimes I'd get some black flickers when I can still scroll the page. Other times the white page would lead to a crashed tab and restoring it never works. I have reset my Firefox and it doesn't fix the problem. I also use Nightly and this problem has never happened to me before.

Asked by 1DDL 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Session-restore restored a very old session (2 weeks back) and overwrote the recovery.jsonlz4 and its backup; this system is despairingly unrobust

previous.jsonlz4 shows as modified more than 2 weeks ago, and that's it. I leave the computer on for long periods, upwards of 3 days at a time. Last night it was forceful… (read more)

previous.jsonlz4 shows as modified more than 2 weeks ago, and that's it.

I leave the computer on for long periods, upwards of 3 days at a time. Last night it was forcefully closed (that's on me, but it's irrelevant), and I opened Firefox as usual. Restored session and what do I see? Things I completed so long ago and none of my latest stuff.

recovery.jsonlz4 and its bak show the current session, which is the previous session, according to FF's session storage, but is not _actually_ the previous session.

I have it backed up, after a fashion, using Tab Session Manager, which doesn't restore vertical history of each tab (CAN'T, because of the new extensions API; frankly that's one part that I would've considered blocking the move entirely to WebExtensions as even before Quantum FF's session restore was entirely too hopeless without the session manager addon), I kinda need that history.

So, is there even anything I can do? Or is it all done and I should just down-grade till a power fault doesn't lose me information that it perfectly had in check? (given the recovery files are being updated, even after the crash FF surely had the latest versions of those to work from)

Asked by Enamex 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Videos play fuzzy and out of focus regardless of website

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine).… (read more)

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

Asked by PEB1130 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Hello, i didn't knew that after i reset my firefox password i would lose all my firefox stuff (passwords, bookmarks, etc.) i need all that back please

This computer is from my grandfather, and he is very picky with the bookmarkers, and passwords and all that stuff. I am always carefull when i backup his stuff befoure fo… (read more)

This computer is from my grandfather, and he is very picky with the bookmarkers, and passwords and all that stuff. I am always carefull when i backup his stuff befoure formating his pc, but this time i didn't save any passwords, because he was "sure" of the firefox password. But it was wrong, so after i format the pc and install the firefox, i just tryed to login on firefox to sync, and i got wrong password, so i just reseted. After that it synced but nothing happend, no passwords, no bookmarks, i restarted the pc and still nothing. Only after that i went support website and saw that the password reset was the issue (https://support.mozilla.org/pt-PT/kb/perdi-informacao-firefox-sync-o-que-fazer). The link is in portuguese by the way, it is my language. So if theres a chance to revert the situation i would really apreciate. My grandfather is very old and doesnt remenber his facebook account password, etc etc etc, witch was saved there. i know it is a delicate matter but its very important. I know it was my mistake and i did saw the warning afterwords when i tryed to redo it to see what i did wrong. Thanks in advance.

Asked by albutec 2 years ago

Last reply by Meskó Balázs 2 years ago

  • Archived

After the update to 60.Email does not show What should be a picture! I see the frame of it but don't see the contain inside the frame. What do I need to change?

I several weeks Firefox setting interupt Thunderbird when showing an email's contents of fictures. The fram is showing but no item of the fram is showing. This went away … (read more)

I several weeks Firefox setting interupt Thunderbird when showing an email's contents of fictures. The fram is showing but no item of the fram is showing. This went away before today the Firefox was updated again to 60.0 What kind of setting in Fiefox do making this into Thunderbird? It is very frustrating when I subscribe to a lot og Woodworking sites. The info is vital to see in the mail's send out instead of clicking on all the frames in the mail to find out what I want to look at instead Firefox is blocking the frames to see the contain. I try to explain as good I can but my language might not be ok. Hope someone understand what I try to get a solution to.

Steinar

Asked by Steinar 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

tamil unicode font Typing issue

i'm always using firefox as my default browser, also using facebook, gmail, in firefox i put a status in tamil using tamil unicode fonts some of days i could not comment … (read more)

i'm always using firefox as my default browser, also using facebook, gmail, in firefox i put a status in tamil using tamil unicode fonts some of days i could not comment tamil in any of facebook status i could not solve it.. Pls Help me....

Asked by Vijayakumar_Murugesan 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Restored computer from Time Machine backup, where are missing bookmarks?

I had to restore a repaired Apple iMac computer from a complete and recent Time Machine backup. I used Migration assistant to transfer applications and made sure to also … (read more)

I had to restore a repaired Apple iMac computer from a complete and recent Time Machine backup. I used Migration assistant to transfer applications and made sure to also check the box to include support files. Nevertheless, my extensive bookmarks from years using Firefox (now Firefox Quantum) are missing. The Library/Application Support folder for Firefox bookmarkbackups is empty. Is it possible to restore my missing bookmarks? I cannot locate them in the Time Machine backup folder.

Asked by Keyless 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How to return to the 56-era new tab page w/ 60?

I didn't like the changes to the new tab page in FF quantum, so used the advice given on a previous question (https://support.mozilla.org/en-US/questions/1185425) to reve… (read more)

I didn't like the changes to the new tab page in FF quantum, so used the advice given on a previous question (https://support.mozilla.org/en-US/questions/1185425) to revert to the old style of new tab page. Unfortunately, with firefox 60, this advice no longer works. The best I can get is just top sites only, but the icons for this only show the top site's icon rather than a screenshot of the page. These are much too small, leaving loads of blank page around them (and adding more top sites would make the new tab page much too busy); and the icons & titles chosen aren't very useful (e.g., the icon for the google maps page is just the google logo with the title "google", this isn't very informative).

To paraphrase:

browser.newtabpage.activity-stream.aboutHome.enabled = False

browser.newtabpage.activity-stream.enabled = False

But activity stream won't die!

Is it possible to change back, without giving up and just installing the ESR firefox? I like the lower ram usage of quantum, but the UI is a deal breaker.

Thanks in advance for your reply!

Asked by xlucine 2 years ago

Last reply by cor-el 2 years ago