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  • Archived

Forgot Sync password

Sorry for bothering, but I was wondering if resetting the password with the security code also deleted the saved passwords in the device. The wording in the information s… (read more)

Sorry for bothering, but I was wondering if resetting the password with the security code also deleted the saved passwords in the device. The wording in the information section was too obtuse for me to know if they would be removed or not.

Asked by fpenajcritto 1 year ago

Last reply by ledgeri 1 year ago

  • Archived

Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (read more)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Asked by graceangel79 1 year ago

Last reply by James 1 year ago

  • Archived

Is there any way I can backup all extensions and extension data and import it into other profiles, or import it back after refreshing Firefox?

Within the past few days, I've noticed Firefox act buggy and then got the message “The bookmarks and history system will not be functional … ” so I deleted my profile lik… (read more)

Within the past few days, I've noticed Firefox act buggy and then got the message “The bookmarks and history system will not be functional … ” so I deleted my profile like it said so here. I had backed up all my extension settings beforehand, but it would be more convenient to backup and import them all at once with one or a few clicks.

Asked by Oneechan69 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by charleswinstead 1 year ago

Last reply by James 1 year ago

  • Archived

What is an authentication app and where do I get it?

Trying to set up 2 part authentication for a macbook pro and I get the following message: Scan this QR code using one of these authentication apps Opens in new window. U… (read more)

Trying to set up 2 part authentication for a macbook pro and I get the following message:

Scan this QR code using one of these authentication apps Opens in new window. Use the code ⁨IRZWQSZVKBYGIR3TKY4HMNLHMFAUSMSO⁩ to set up two-step authentication in supported applications. Now enter the security code from the authentication app.

I need to know what an authentication app is and where I get one to use with a laptop. Thanks

Asked by Burnside Dad 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I trandfer specific bookmarks to another computer

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest… (read more)

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest of the bookmarks saved on my laptop. I only want to move specific bookmarks.

Asked by Reaper 1 year ago

Last reply by cor-el 1 year ago

  • Archived

format is not supported and i tryed clearing catche and reinstaling firefox

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked th… (read more)

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

Asked by klaidaskubilius 1 year ago

Last reply by James 1 year ago

  • Archived

I'm not able to enter code in the Browser Console. How can I fix this?

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having … (read more)

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having trouble getting it to work now. When I press CMD Shift J (I'm on Mac), it showed the 1st image (no >> prompt), while when I press it on another profile, it shows the prompt (like in the 2nd image).

Asked by Oneechan69 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Whitelisting websites so it displays ads

I have the extension Open tabs to grow trees and it needs to display Ads, my add blocker is disabled for that site and so is Enhanced tracking protection but it still wil… (read more)

I have the extension Open tabs to grow trees and it needs to display Ads, my add blocker is disabled for that site and so is Enhanced tracking protection but it still will not display Ads

Asked by mlcairneyleeming 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp I would like to assume Security staff are aware of this ... Detected today on my older Windows … (read more)

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp

I would like to assume Security staff are aware of this ...


Detected today on my older Windows 7 laptop, low usage, using Norton's vpn as well...

Asked by b_b 1 year ago

Last reply by James 1 year ago

  • Archived

Videos won't play in Firefox, fine in other browsers

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, prog… (read more)

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

Asked by ejayneh 1 year ago

Last reply by info8565 1 year ago

  • Archived

Firefox Accounts secondary email already in use?

Hi, I tried to update my Firefox Accounts secondary email, but I got the error message This email was already confirmed by another user." That does not seem likely, as n… (read more)

Hi, I tried to update my Firefox Accounts secondary email, but I got the error message This email was already confirmed by another user." That does not seem likely, as no one else has access to my secondary email account. Obviously, there's something I don't grasp here. How do I fix this?

Asked by Bruce Girton 1 year ago

Last reply by David 1 year ago

  • Archived

How to link firefox profiles

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Prof… (read more)

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

Asked by playerxyt 1 year ago

Last reply by James 1 year ago

  • Archived

Support

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed f… (read more)

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

Asked by Alexander 1 year ago

Last reply by James 1 year ago