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  • Archived

SSL_ERROR_BAD_CERT_DOMAIN

Hello, When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error. An example of such… (read more)

Hello,

When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error.

An example of such an url is https://link.intersport.fi. The domain starting with link is a service provided by sendgrid.com to be used in email advertising.

The issue is not specific to intersport.fi but to any domain using sendgrid's link service.

The strange thing is that Chrome and Edge are totally happy with link.domain.extension.

What is your take on this?

Best Regards, Thomas

Asked by thomas.aschan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why all of a sudden IS FIREFOX INTERFERING WITH SITES I have gone to in the past with no problem?

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Fi… (read more)

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Firefox INTERFERES with my browsing choices (I CAN'T CONTACT WEBSITE TO WARN THEM BECAUSE FIREFOX IS BLOCKING ME

Secure Connection Failed

An error occurred during a connection to www.homedepot.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by KC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to Recover "Lost" or "Missing" Log-In's & Passwords??

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? … (read more)

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? I REALLY NEED HELP ON THIS PLEASE!! Hello, I have no idea where almost 270 website / user names & passwords have Gone?? I used to have Over 300 in my Firefox/Mozilla Options/Passwords File, (Password Manager) up until 2 or 3 weeks ago.. Now, I have Only 33 user names/Passwords when I opened it up tonight.. The reason I went to FIND a user name & password for it, is Because I have (2) Programs that are NOT OPENING UP now, And (1) Program happens to be my ( WEBROOT Internet Security & Anti-Virus Software from Best Buy / Geek Squad..) This Webroot Loads Automatically every time I Boot my Computer, and Runs in the Background of my Windows 10 64-Bit operating System.. But, just about 2 weeks ago, the Webroot Dashboard that "Normally Opens" up in "Green", Now Opens up in "RED" and wants me to Provide my "Membership ID", and The "Product Key" to it.. And this is a Paid Subscription thru Best Buy / Geek Squad Every Year, ( and Does Not Expire until This coming November of 2022..) So, Now I Know why this Webroot is Not Loading, and is asking me for my "Information".. Because I am MISSING This Information, And 269 Other Logins, & Passwords from Mozilla Firefox.. Could SOMEONE? Please, Advise me as to "WHERE" the "Encrypted" (User names & Passwords) are on my Hard drive?? And How do I "IMPORT" These "FILES" back into Firefox's (Password Manager) ?? Thank You, DEXTER in Texas..

Asked by DEXTER 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox forces HTTPS for web sites, even if this option is disabled in settings

Installed version: 104.0.1 (64-bit) on Windows 10, current as of this instant date. Ref: This question was asked previously at [https://support.mozilla.org/en-US/que...… (read more)

Installed version: 104.0.1 (64-bit) on Windows 10, current as of this instant date.

Ref: This question was asked previously at [https://support.mozilla.org/en-US/que.../1341115] about a year ago with no replies or answers.

Issue: I am attempting to access a flight-sim site, http://forum.ivao.aero, and due to the way the site is set up, they refuse to accept https connections. (I know, stupid, but don't bark at me about it. . .)

My problem is that, in settings, I have the preference for enforcing https turned off - yet no matter what I try, it ALWAYS converts it to a HTTPS request.

Trying the same site in Chrome works as expected - though Chrome does get a bit fussy - however, once you reassure it that you haven't lost your mind, it lets you view the site. . . (wink!)

Firefox, on the other hand absolutely REFUSES to allow HTTP requests, which is fatal. Not only for this, but for certain things I do with in-house robotics experiments that are http by default and won't change any time soon.

How do I fix this? Is it even POSSIBLE to fix, or is Mozilla going to assume that everyone is using https and everyone else can go pound sand?

Asked by jharris1993 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Certain Sites Simply Will Not Load

I have used Firefox since its inception. Within the past 6 months, certain websites that used to work properly simply will not load anymore. For example: https://enligh… (read more)

I have used Firefox since its inception. Within the past 6 months, certain websites that used to work properly simply will not load anymore. For example: https://enlighten.enphaseenergy.com/web/3419721/today/graph/hours?v=3.4.0 . I have tried refreshing, removing and restoring, creating a new, blank profile from scratch, starting in safe mode, and other browsers. In this particular instance, Chrome, Edge, and even my old Internet Explorer work just fine, with no alterations or modifications, as well as with my current extensions (Roboform). So does an old version of Firefox (76.0.1). However, current versions of Firefox simply show "Connecting to Gateway", and then time out. I have even set Firefox to refresh the page on EACH access, to no avail...

The ONLY thing that works with the new versions of Firefox is to delete the Cache, and on the next load of Firefox, these and other sites will work. However, returning to the site a second time results in the same error. This makes no sense to me, since forcing Firefox to reload the page on entry, in my mind, should be the same as clearing the cache for the offending page. I have no idea whether the problem is with the website coding, or with the Firefox coding. In this particular case, the Enlighten website states that recent versions of Firefox ARE supported, along with Edge and Chrome. But the fact is, only Edge and Chrome work flawlessly with no issues.

I am open to any and all suggestions, because I have been working with the same errors across several websites, and Firefox is the only browser that has problems with the site.

Asked by twiggers 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Protect Your Privacy

I find it really annoying that Mozilla insist on using Google as the default search engine and without any option to change it. Of course the entire reason behind google… (read more)

I find it really annoying that Mozilla insist on using Google as the default search engine and without any option to change it. Of course the entire reason behind google is that they wish to spy on everyone and keep as much information as possible on each and every one of us. So one wonders where the idea that Mozilla protects your privacy comes from, as no matter what Mozilla do, Google is still looking in and indeed listening in too. I used to love Mozilla Firefox but of late it has almost got into the same bed as Google. We need and want a change - Give us the option at least and be transparent. Masking is for robbers! I'm personally sick of google and have been for several years - they couldn't beat DuckDuckGo so now they have Mozilla on their side with most things DEFAULT and without the possibility of changing that (by the looks of it). Google is a spy and the sooner people realise that, the better, so no good looking for an answer as to how to remove it - Mozilla will not help as it seems to be stuck with it and no amount of trying this or that will solve the problem fully. It is up to Mozilla to get out of the grasp of Google and allow customers (the public) to have a choice - so let's have it Mozilla. By the way, I don't share anything (not even information as to how my browser works - I wouldn't be so stupid as to trust Google even for that, but can guarantee anyone they already have that information and more.

Asked by Castleupton 1 year ago

Last reply by Terry 1 year ago

  • Archived

Dark Mode disabling for NON-Tech user

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this t… (read more)

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this topic and for some with little to no-knowledge of programing like yours truly, the answers are interesting but for me useless.

I don't even know how the heck the dark mode got turn on to begin with. I have bad eye sights and this sudden change is driving me inside.

I thank you in advance for a simple, non-technical answer.

Desperate from France!

Asked by tanniaeva 1 year ago

Last reply by Terry 1 year ago

  • Archived

Weird firefox icon

I had a weird firefox icon with what looked like a little computer on it popping in and out of the dock randomly. If I clicked on it, it would open a new window and go t… (read more)

I had a weird firefox icon with what looked like a little computer on it popping in and out of the dock randomly. If I clicked on it, it would open a new window and go to random places I had been on the internet recently. Tried clearing the data and closing/restarting the program and it persisted. I finally rebooted the computer, and it was still there, although it has now magically disappeared. Very annoying.

Asked by mwn46 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot Access YouTube or Google Services

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doe… (read more)

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doesn't seem to be working. I cannot load YouTube or search for videos if the page does load. I cannot reach the Google page and I cannot search using the Google toolbar extensions.

Asked by tismark 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

frequent Firefox crashes on Linux

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc..… (read more)

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc.. nothing seems to work.. i find myself having to switch to chromium for some tasks.. :'( below is a list of recent reports .. I hope someone can look into this and suggest what might be the cause. Thanks a lot in advance! Erik


bp-237ca1f6-ca7a-4c77-bb75-26d030220905 9/5/22, 11:28 View bp-698e3610-846d-42ec-817c-e344e0220905 9/5/22, 11:28 View bp-4193ea7b-dba8-49f6-bf59-ef6b40220905 9/5/22, 11:28 View bp-659cc9a7-b0a5-4607-be37-e958f0220905 9/5/22, 11:28 View bp-8c99d045-5bec-45be-9a81-ca02f0220905 9/5/22, 11:28 View bp-215992cc-31ca-49d0-8d32-ae6ee0220905 9/5/22, 11:28 View bp-7f9de548-9f67-4216-8bda-375b00220905 9/5/22, 11:28 View bp-9bb503c8-97d6-4487-953d-274050220905 9/5/22, 11:28 View bp-dc438c3d-679d-4044-bb4e-5af710220905 9/5/22, 11:28 View bp-abc05311-1482-47be-ab38-7e9140220905

Asked by fretjex 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am old [85] and nearly blind and I do not understand why I cannot access my GiffGaff accounts

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try … (read more)

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try I cannot get on to their system. Is there some form of block in my firefox system that will not allow me - I am told I need to allow them, but I simply do not understand how? Where are Preferences and how do I access them?

  • Archived

Firefox freezing when trying to add attachments on Gmail messages and other issues

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fin… (read more)

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.