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Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 1 day ago

PLEASE FIX SAVE AS

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and inste… (read more)

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and instead defaults to "save file to" which over rules the checked box for "Always ask you where to save files" and then also auto opens attachments in pdf... PLEASE STOP IT MAKING GOD DAMN DECISIONS AND FIX IT

Asked by peter w 2 days ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 week ago

Last reply by cor-el 5 days ago

Firefox for mac upgrade 124 (64 bit) not working

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not… (read more)

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Asked by don.ellithorpe 6 days ago

Last reply by cor-el 6 days ago

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (read more)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Asked by Piterk 2 weeks ago

Last reply by cor-el 1 week ago

Firefox will not open my msn.com email. Works fine on Chrome

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where wo… (read more)

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where would the list be, OR where can I check to see if that is the case. All other tabs open just fine

Asked by rogerbintz 1 week ago

Last reply by cor-el 1 week ago

firefox download speed limit

hello, I cant find a way to limit the download speeds on the Firefox browser, any and all downloads instantly use all my bandwidth, making downloading large files a hassl… (read more)

hello, I cant find a way to limit the download speeds on the Firefox browser, any and all downloads instantly use all my bandwidth, making downloading large files a hassle and stop me from using the internet for anything else. I tried looking into extensions and add-ons but none of them could solve my problem. I wish to set a download speed limit on my browser so I may still use it while downloading large files.

Asked by rottensuccphagus 1 week ago

Mozilla Firefox

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and i… (read more)

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Asked by joanniegilbert1 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

How to move my data from my previous device to my current one?

Basically, I'm aware there's a quick option to transfer data between one browser to another as long as they are on the same device, but I wanna do the same for two differ… (read more)

Basically, I'm aware there's a quick option to transfer data between one browser to another as long as they are on the same device, but I wanna do the same for two different devices. I'd like to transfer my passwords, history, bookmarks, settings and themes. Is there a quick and easy way to do that?

Asked by Firanka Mipińska 2 weeks ago