Firefox Support Forum

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

I've just received an email on my - previously - main email address (let's say: e1), about a data breach on another (e2) email address of mine.

When I log in to Firefox Monitor, with my main email address (e3), only that email address is displayed as monitored. The whole list (I don't know, 10+ addresses) that should be monitored, is gone.

Can someone explain to me a. why is the mail not send to the main email address and b. where is my list of monitored email addresses?

I've ran apt remove --purge firefox and completely deleted the ~/.mozilla directory, reinstalled and still get a Mozilla Crash Reporter window.

If I try to run firefox from terminal I get: (Running in safe mode (firefox --safe-mode) makes no difference.)

   [GFX-]: glxtest: libpci missing.  

I haven't made any config or extension changes since it stopped working, and not sure what could be causing this. I don't mind starting from scratch, just need Firefox back. :)

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I know this is normal. But when I then go to another channel in YouTube, the video from the main page of the first channel continues to be launched. I went to listen to the radio on the channel, but the music and sound from the previous video got mixed, they started to sound together. I'm using Linux Mint 20.1 and I don’t know how things are on Windows. So I think the problem is hidden in the browser itself.

About once every 3 times, my mouse cursor will visually disappear when uploading files. It's still there and functioning, I just can't see it. This happens at any site where I need to upload such as voices.com, voice123.com or ACX (I do voice work). It started with a Logitech M330 mouse and continues to happen with a Nexus Wired 5D optical mouse. Machine is a 2021 M1 Mac Mini. The firmware on the logitech is up to date. Haven't checked on the Nexus yet but THAT mouse is working except the problem described in this post. Not seeing the problem when uploading files in Safari. Just Firefox. That being said, the sample size is much bigger with Firefox so I will keep using Safari to see if the problem pops up there. I want to rule out an issue with Firefox.

It seems Mozilla has removed the SSB option from firefox. I used that all the time and without it, I have had to revert to using chrome, which I don't want to do. Wny remove a feature? Its buggy? So what. A buggy hidden beta feature is better than no feature at all. It has users, including me. So just leave it as unsupported. Don't just axe it.

As to it having "no benefit". Absolutely the opposite - in a world where every app is now a cloud web app, we need to be able to separate different apps within windows, not just have multiple indistinguishable windows or tabs for each of the apps. So yes this was a seriously retrograde decision, and one which is sending firefox in a backward direction. SSB was the future. It's just few people were aware.

So when are mozilla going to reverse this decision? Does anyone know any other clever way to achieve the same thing - i.e. a separate fixed app for each webpage.

Hey There, since I installed Win10 I do have the problem, that Firefox (updated) has big problems with just one Webside: www.ebay-kleinanzeigen.de. It loads veeeery slowly, pictures need next to one minute to load and a yello top banner says allways: "Eine Webseite verlangsamt Ihren Browser". Which means: A webside is slowing down Your browser. All Tips and Tricks from Google are tried already. No success. Other websides and photos are loaded normally. Anybody from here can help?

Hi, I try to orginize my bookmar sidebar. I have "Other bookmarks" folder in the bottom, and try to drag it to top, but firefox creates a copy of folder instead of moving it. Also, I erroneously drag "Bookmark menu" and firefox create a copy of it inside "Other bookmarks" folder. It looks like cycle reference - when I click on "Bookmark menu" inside "Other bookmarks" I any time see again "Other bookmarks" and "Bookmark menu" inside it. Looks like nightmare! How can I fix it? please help!

I had to refresh my firefox browser. After that on the firefox new tabs page there is no possibility to show recommended articles by pocket any more.

I can not fix it. There is no possibility to switch it on in the options -> home settings.

There is not any checkbox for "recommended articles by pocket" any more.

How can I fix this?

I've been using firefox since it's early release. My PC is set up as a DAW and I have more audio cards and usb connection that routes audio around. Now I can have my main DAW software running on my monitors via ASIO, In windows I set the it to my secondary driver. Now can open firefox, go to youtube and sound from the browser goes there. I can start the DAW and have sounds there. It worked perfectly.

But now suddenly no sound in Firefox. I just starts, no errors or anything, but no sound. I had a look a some of the FAQ's but nothing changed. Reinstall etc. Well short story, Edge works, so now firefox sadly have to go.

Thx for the good work. This is very good browser, but it don't work for me.

English: Hallo If you use Mac and Firefox, in full screen always if you go up with the courser the Mac Menu Drops down and overlap the Taps, in chrome the Browser moves the tabs down.

Is there a solution?

macOS Big Sur V:11.1 , macpro 13inch

German/Deutsch:

Hallo, wenn du auch einen mac nutzt und Firefox, und du mit der Maus nach oben fährst dann kommt jedesmal das Macmenü in die quere beim auswähler der Tabs, gibt es hierzu eine Lösung?

macOS Big Sur V:11.1 , macpro 13inch

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

After the last update strange problem occours: when I print a web page in a normal A4 format, the printer prints a very little page, as a stamp, like an A8 format. I already tried to reset the printer settings in Firefox, but the same problem persists. What could be this strange inconvenience?

With Firefox 86.0.

In the preference page (about:preferences) we can specify default fonts, but the choices of fonts are not used when printing a web page if the page does not specify a font. (In my environment, although the default font is set to sans-serif, the serif font is used for printed pages.) Can we specify default fonts for printing? If not, I strongly think that Firefox should use the same font as the one for display (as long as the font is available for printing).

I have suddenly got thick black lines round all text boxes, and the toolbar at the top. I can hardly see facebook for them. Would this be an update causing this? And how can I get rid?