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  • Archived

Reinstall Fresh Windows/Fresh Firefox - How to transfer Bookmarks etc?

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up a… (read more)

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

Asked by Nazrex 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Bookmarks Duplicating Themselves

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are… (read more)

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Asked by Rick Bearse 7 months ago

Last reply by King Ray 3 months ago

  • Archived

I can no longer 'bookmark all tabs'. Please help me fix this.

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmar… (read more)

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmarks drowdown (or the equivalent 'select all tabs' -> 'bookmark all tabs' by rightclicking on a tab) which offers the option of saving the tabs in a new folder name I specify. As of the last couple of weeks, the option to enter a folder name no longer exists. I've attached a screenshot of the current pop-up when I choose 'bookmark all tabs'.

Perhaps related: this may have started occuring after I upgraded to the latest version (v. 101.0 on MacOs 12.4 on Macbook Pro) or the timing may be a coincidence.

Saving the 100s of bookmarks every week is an essential part of workflow; I've been doiong it for years, and I really need to have this ability back. Please help me debug this.

Thanks!

Asked by ushmakriplani 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Bookmarks show blue star but aren't in bookmark folders

I'm having an issue when saving bookmarks, I'll find a nice recipe, save it to my recipe folder, little blue star will show on the page showing its bookmarked but when I … (read more)

I'm having an issue when saving bookmarks, I'll find a nice recipe, save it to my recipe folder, little blue star will show on the page showing its bookmarked but when I go to the folder, it's nowhere to be seen. I'm not sure what I'm doing wrong here, it use to work just fine before.

Asked by momokaivy 7 months ago

Last reply by cor-el 7 months ago

  • Archived

BOOK MARKING

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolb… (read more)

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolbar, and not see the website in the menu? I have tried to put a saved site in a toolbar folder, then delete it from the drop-down menu, but once it is deleted the toolbar folder is empty. The folder I created still exist though.

Then I tried to create a folder and put it in the Toolbar. In the drop down menu I left specific websites.

When I closed the browser everything was gone from the folders and the drop down menu.

All I need it to create folders in the Toolbar area. Leave "non-duplicated" sites in the drop down menu. I just don't need to loose everything again, I spent hours doing this, I'm thankful I was able to do a recovery, except it was the last date I used days ago.

Again, this is what I need, not how yours is.

Thanks

Asked by cgregurek 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Is it possible to recover the entirety of my data linked to my Firefox profile in my online Firefox account?

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following. Unfortunately, I have recently lost the full content of my F… (read more)

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following.

Unfortunately, I have recently lost the full content of my Firefox profile that is usually recorded in the Application Support folder on a Mac

I had a lot of pages and tabs opened at that time and I would really like to recover all of these data if possible.

Since I cannot access to my sessionstore/recovery/bookmarks/prefs files (etc.) anymore, I would like to know if Firefox would be able to recover theses files in its database provided I had a connected Firefox account to it when it happened? If so, could you please explain me where I could find these data on my account?

Besides, could you think of another way to get to the same result knowing that I don't have a recent clone/time machine backup unfortunately?

Many thanks for your potential help!

Asked by prvt.mailing 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Delete duplicate of book marks menu

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried … (read more)

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried deleting individual entries from each copy but they also deleted in the other copy. I've attached two Print Screens. Original copy appears to be under Bk Mks Toolbar - See PrintScreen 1 PrintScreen 2 shows duplicate commencing again at 'Recently Bookmarked' but not sure whether in Menu, or another folder. How do I delete the copy w/ losing the original?

Bookmarks corrupted

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong. This is on-going = I cannot Bookmark without it occuring. I have atte… (read more)

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong.

  • This is on-going = I cannot Bookmark without it occuring.
  • I have attempted to restore to a previous point, but the issue did not resolve.
  • This occurs over all my synced devices. (I have now stopped Firefox syncing.)
  • The incorrect icon & address is from a 'trusted' site (ie. national govt, email provider etc) that I have previously visited, but never Bookmarked.

Please help as I use Bookmarks professionally & have built an excellent database over many years.

- thank you -

Asked by c.laurikainen 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"Bookmark Notes"

I'm a long time Firefox user and for years I used the Notes section in Mozilla Firefox Bookmarks until it was removed in Rel 6.2. Next I used the ESR path to save all my … (read more)

I'm a long time Firefox user and for years I used the Notes section in Mozilla Firefox Bookmarks until it was removed in Rel 6.2. Next I used the ESR path to save all my Notes in Firefox Bookmarks. I used the notes to store the "what was your favorite dog?" security question, and notes on how to find hidden document at that web site.

This forum then suggestion I install an Extension "Bookmark Notes" It took a lot of time to manually copy my answers over to "Bookmark Notes", web site by web site, to all of my PCs.

Now I find that all of my information is missing from this extension and "Bookmark Notes" has gone unsupported since 2021.

  • How can I repair "Bookmark Notes" Extension?
  • Where are the notes stored for this extension?
  • Can I reload all the copied information from a back up of my windows drive?
  • Is there a replacement for the "Bookmark Notes" extension?
  • Archived

How do I delete the "Other bookmarks" folder in the bookmarks menu?

Inside of the bookmarks menu, there is a folder named "Other bookmarks." I'm unable to delete this folder. If I right click on it either in that menu or in the manage boo… (read more)

Inside of the bookmarks menu, there is a folder named "Other bookmarks." I'm unable to delete this folder. If I right click on it either in that menu or in the manage bookmarks menu, the delete option is greyed out. See the attached image for more info.

How do I delete this?

Asked by Dan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Refreshed my firefox and lost all passwords and bookmarks

Hello I refreshed firefox yesterday (never again!). I lost my whole profile bookmarks, passwords and everything. I tried about:profiles press return action but it was no… (read more)

Hello I refreshed firefox yesterday (never again!). I lost my whole profile bookmarks, passwords and everything.

I tried about:profiles press return action but it was not successful.

So I spent a couple of hours setting up my profile again, passwords etc. and now have a new one, or thought I did. When I opened up my laptop this morning, to my horror, there was another new blank profile with an msn search engine. I nearly cried. I went to start again and the first thing I did was change my search to google. When I did this the newly created profile reappeared.

So my question is, how do I save my new profile and how can I be certain when I close my laptop that it will open again to that profile? Also, how do I back that profile up so if it does disappear I can easily get it back?

I am no longer secure about my profile being there. I am afraid to shut down my laptop!

Asked by jules3be 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmark folders don't always open on mouseover

Hi there, I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-f… (read more)

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Asked by cubytus 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Bookmarks didn't sync on my new laptop

Hello, Today my laptop got reseted by school. Lukely I had a Firefox account setted on my Firefox, with al sync settings on, when I logged in after the reset on my new i… (read more)

Hello, Today my laptop got reseted by school. Lukely I had a Firefox account setted on my Firefox, with al sync settings on, when I logged in after the reset on my new installed Firefox, ( I've had to set a new password because I forgot the 1st one) the bookmarks weren't there.

I'll be happy if someone can help me solve this.

Thanks in advance,

Asked by E.D 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problem when deleting a Bookmark

Hello! I have a problem when deleting a Bookmark. It is from https://savefrom.net/ and I tried deleting it but after reopening my firefox it reappeared on my Bookmarks ag… (read more)

Hello! I have a problem when deleting a Bookmark. It is from https://savefrom.net/ and I tried deleting it but after reopening my firefox it reappeared on my Bookmarks again. How can I get rid of it?

Asked by adimihai_patrascu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks Toolba

I have a new laptop. I installed the Firefox browser and synced my bookmarks to the new machine using Sync. Everything came across as expected but I cannot get my bookm… (read more)

I have a new laptop. I installed the Firefox browser and synced my bookmarks to the new machine using Sync. Everything came across as expected but I cannot get my bookmarks to show in the Bookmarks Toolbar. I have pretty much exhausted the solutions that I have found on the support pages with no success. Please advise,

Thanks, Ken

Asked by KLovisa 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

How do I export just ONE bookmark folder for copying to another computer?

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer. When I go through the EXPORT BOOKMARKS TO HTML proce… (read more)

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Asked by Leah3 5 years ago

Last reply by cor-el 5 years ago

  • Archived

multiple rows

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page plea… (read more)

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page please ???

Asked by carlos60 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Need to click "bookmark this page" star twice to get dropdown menu

Hi, All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled ad… (read more)

Hi,

All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled addons in trouble shoot mode. No joy.

Any help appreciated. Thanks.

Asked by ar3142 10 months ago

Last reply by cor-el 10 months ago