My active tab (in tab bar) displays incorrectly

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom … (read more)

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom border of the active tab reappears. Changing to a different theme doesn't help. All I can think of is that perhaps I have too many add-ons or bookmarks installed. (I currently have just under 50 add-ons.) What can I do to keep that bottom border off the active tab?

Asked by Odin3 2 days ago

Last reply by cor-el 8 hours ago

Erreur Netflix F7121-1331

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix. Netflix support said it's related to firefox. They said to uptodate firefox but I have… (read more)

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix.

Netflix support said it's related to firefox. They said to uptodate firefox but I have already latest version (86.0).

Only other solution according to them, is to use an other naviguator. And, well, it works with Chrome, so it seems really related to firefox.


https://help.netflix.com/fr/node/100151?accordionCategory=mac_computer

Thanks.

Asked by pierrejossart 12 hours ago

Last reply by cor-el 8 hours ago

Saved Logins - Same Username Different URLs Same Domain

Saved a Login for Username X on Domain abc.com But there is also a login for same Username X on a sub/folder/url at domain abc/admin/login If I try to edit the sa… (read more)

Saved a Login for Username X on Domain abc.com

But there is also a login for same Username X on a sub/folder/url at domain abc/admin/login

If I try to edit the saved loging to manually add ww.abc.com/admin/ ( user / password ) it says the user name already exists.

I want the username/saved login to be tied to the login page not only the domain?

Asked by paulg1333 19 hours ago

Last reply by cor-el 8 hours ago

Burned By An Update To 86.0!

Hello, Just updated after a long time from 66.0.5 -> 72.0.2 -> 86.0. This is what FF wanted to do for some unexplained reason so I just let it. Now when I open a n… (read more)

Hello,

Just updated after a long time from 66.0.5 -> 72.0.2 -> 86.0. This is what FF wanted to do for some unexplained reason so I just let it.

Now when I open a new tab in an open window I get a white screen and nothing works. Entering a URL in the bar or pressing any of the buttons like home does nothing whatsoever. Just a blank white screen.

This is why I LOATHE updating anything! The odds of breaking something that was working perfectly is VERY high. Proved the point once again. I used to let FF update itself and then got burned by the Quantum update that trashed ALL of my open session windows. Turned auto-update OFF after that so that could manually grab and save a copy of the profile BEFORE any update happens.

So how do I fix this or is it a legitimate BUG that should be reported (and how to do same)?

Thanks, Steve

Asked by Steve_Sr. 9 hours ago

title bar checkbox dissapeared

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now? there isnt a checkbox that used to be in customize could anyone help … (read more)

i updated firefox and my titlebar appeared (ive previously had no titlebar) how to i remove it now?

there isnt a checkbox that used to be in customize

could anyone help me remove the titlebar? im on Linux

Asked by mcdnvs 2 days ago

Last reply by cor-el 9 hours ago

firefox web browser

Hi. I have installed Firefox Web Browser but when I try to bring it up and use it, in the search box, Google still appears. What can I do to get rid of it and actually us… (read more)

Hi. I have installed Firefox Web Browser but when I try to bring it up and use it, in the search box, Google still appears. What can I do to get rid of it and actually use Firefox?

Asked by julian-woods 9 hours ago

opening new browser in new profile

I've been trying for some time to determine why my main Firefox profile, the profile I use most of the time, has a lot of trouble when I use Google Street View. The Stree… (read more)

I've been trying for some time to determine why my main Firefox profile, the profile I use most of the time, has a lot of trouble when I use Google Street View. The Street View screen essentially freezes when I try and use it. But, taking a tip from Firefox help I opened up a new profile in a new browser. When doing so, the existing Google Street View problem disappeared completely in the new browser. I call my new profile in the new browser my second Firefox browser to use. My question is, can someone explain why the problem disappears in my second Firefox browser? Looking at the options window when I open the Firefox menu, I see a few differences between the two browsers. The big difference is the second browser has much less applications in it. It has 7 applications where as my first browser has 21 applications. Is this the possible reason why the second browser doesn't have the problem that my first browser does? If so, how can I delete some of the applications in the first browser to see if that is the problem? I'm trying NOT to refresh my first Firefox browser as refreshing Firefox caused much problems for me in the past. And, it seems some Firefox aficionado's do say use caution when using a refresh. So, can someone please explain why the one browser, the new second browser, is void of the problem that plaques my first or original Firefox browser? Thank you.

Asked by sciencemagic 9 hours ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 1 week ago

Last reply by jscher2000 9 hours ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 22 hours ago

Last reply by jscher2000 9 hours ago

Problem with two-sided printing

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to t… (read more)

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to the old, more conventional, and (for me, at least) easier-to-use older system.

Asked by Ron 1 day ago

Last reply by cor-el 9 hours ago

Search shortcuts - "This time, search with" requires second click to confirm

Hi, The alternate search shortcuts are an excellent feature. Prior to a recent Firefox update, I was able to enter a search term and click once on one of the alternate se… (read more)

Hi, The alternate search shortcuts are an excellent feature. Prior to a recent Firefox update, I was able to enter a search term and click once on one of the alternate search engine icons to perform the search with that engine.

Currently, I need to click the icon, e.g. Wikipedia, and confirm the request by pressing Enter or clicking the new item in the entry in the address bar drop-down, "Search with Wikipedia" (screenshot attached).

Is there an item in the about:config settings to revert this change and perform this search with a single click on the icon?

Thank you.

Asked by futurenow8 1 day ago

Last reply by jscher2000 10 hours ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 4 days ago

Last reply by jonzn4SUSE 10 hours ago

adding senders to safe list in outlook

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the ne… (read more)

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the next time I receive an e-mail from that sender it is again sent to junk. Microsoft tell me it's a browser (i.e. Firefox) issue. Can anyone please help ?

Asked by stef.1951 3 days ago

Last reply by jonzn4SUSE 10 hours ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 12 hours ago

Last reply by jscher2000 10 hours ago

Recover previously open windows/tabs from FireFox profile backup

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me. I was using my … (read more)

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me.

I was using my Firefox ("FF") for Mac v77.0.1 with many tabs across 3 windows (as I've done for years). I Quit FF, shutdown Mac, and when I restarted Mac and FF, the windows and tabs did not reopen (as opposed to always reopening just fine, for years and years).

I looked under the History menu, and the missing windows and tabs did NOT list in the Recently Closed Tabs or Recently Closed Windows, BUT it DID list tabs and windows that I HAD recently closed.

I went ahead and selected Restore All Tabs and Restore All Windows, hoping that maybe it'd somehow open my last opened windows/tabs, but not only did that not happen, but it didn't even open the actually recently closed tabs/windows it had listed. Then, the History drop down menu just greyed out the Recently Closed Tabs and Recently Closed Windows options under History.

NOTE: It might be best to next skip down to MY Reply to this post (solution??), and then up to my Update/Edit (down below), before continuing right here to read my efforts to solve this!

Luckily, I had just backed up my Mac right before shutdown, so I grabbed the sessionstore.jsonlz4 file from most recent backup, Scrounged it at https://www.jeffersonscher.com/ffu/scrounger.html, which produced an HTML that lists all the windows/tabs that I had open (including the Back-Forward History) before Quitting FF & Shutting Down Mac.

Then I followed these instructions I've seen many places: 1. quit FF 2. rename sessionstore.jsonlzr in my FF Profile to sessionstoreOLD.jsonlzr 3. copy sessionstore.jsonlzr (and next recovery.jsonlz, and next previous.jsonlzr) from my Mac backup 4. paste sessionstore.jsonlzr into the FF Profile on Mac (or paste recovery.jsonlzr or previous.jsonlzr, renaming them sessionstore.jsonlzr once pasted there) 5. open FF

Once I did those steps 1-5, it did NOT open any of my windows/tabs from previous session.

I even tried renaming my whole FF Profile from 2d7si5hi.default to 2d7si5hiOLD.default, and then copying the FF profile backup and pasting into Mac next to the old FF Profile. Once reopening FF, still no previous windows/tabs.

I even tried Trashing FF Profile 2d7si5hiOLD.default, before pasting in FF Profile from backup. Once reopening FF, still no previous windows/tabs.

I then did all the above with even older backups (from about 2 weeks ago). In THIS case, ONLY ONE of the 3 windows opens with lots of tabs (but not the other 2 windows of tabs).

I then updated my FF to v78.7.0esr, and went through ALLLLLL the above steps again, and the results were the same (unsuccessful).

I then tried creating a new FF profile, copying ALL contents from most recent FF profile backup and pasting into the new FF profile (per jscher2000's instructions - but without having done the Refresh FF - at https://support.mozilla.org/en-US/questions/1136981) .... again, none of the previous windows/tabs showed up.

SO - anyone know how to get my FF to show all the windows/tabs that ARE present in my sessionstore.jsonlzr backups? Am I missing some step(s)??

By the way, in both FF v77.0.1 and v78.7.0esr, this glitchiness is also happening:

  • FF Preferences won't open
  • Help > Troubleshooting Information won't open (except for SOMEtimes if I already have a new Window open)

Thanks much!!

UPDATE/EDIT!: Whoa. Weird. I just happened to accidentally toggle to my Mac Dashboard (which I rarely use), and underplayed beneath the Dashboard Widgets were THE THREE MISSING FF WINDOWS OF TABS - which I could toggle between there at the Dashboard. I toggled back from Dashboard to Desktop, closed the FF that was open and NOT showing the windows/tabs, then toggled back to Dashboard, and the FF windows/tabs were no longer there. THEN, I reopened FF, again no windows/tabs, but then a toggle back to Dashboard - and boom, there they are! Say what?? OKAY - so FF is accessing/seeing the windows/tabs, just not displaying them within FF, but, instead, as standalone items behind Widgets on the Dashboard. Does this give anybody any insight on what's going on and how to fix it (way above my head!)?

Asked by ted939 3 weeks ago

Last reply by jscher2000 10 hours ago