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Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (read more)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 4 months ago

Last reply by zeroknight 4 months ago

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (read more)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 1 week ago

Last reply by lohphat 4 days ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Unlocking about:config Minimum TLS Preference

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I c… (read more)

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I cannot edit.

Asked by rilo 2 months ago

Last reply by cor-el 2 months ago

"Access your data for all websites" Can a ADDON transmit that data over the internet?

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is … (read more)

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

Asked by RHXE 2 months ago

Last reply by TyDraniu 2 months ago

ad blocker

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows… (read more)

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add-ons and extensions. How do I find and disable an ad blocker that I cannot find?

Asked by tom240 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Your browser is being managed by your organization

Hi I am on Linux using Firefox-esr 91.5.0 and suddenly it started to show me that message on settings page. I have no Antivirus or anything. Were the problem comes from? … (read more)

Hi I am on Linux using Firefox-esr 91.5.0 and suddenly it started to show me that message on settings page. I have no Antivirus or anything. Were the problem comes from? On help/about page there's nothing mentioning the update restriction, neither when I click on the message. But it shows me a couple of different settings. Another thing that I've found so far is the setting "Always check if Firefox is your default browser" is unchecked AND disabled. I'm so worried about the issue, appreciate your help.

Asked by Tina 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

  • Archived

Privacy: Firefox Knows User Account Name

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to … (read more)

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to confirm pairing. This all worked fine, but I noticed that Firefox mentioned the home folder of the account on my mac on which it was installed to identify that Firefox instance running on my Mac. This home folder is the name of my user account, which is my actual name. So Firefox has access to and is in some sense broadcasting my actual name over the internet. I understand that this might be only viewable by me and encrypted, so not even viewable by Firefox itself let alone the public internet (and I hope my understanding is correct and this is indeed the case--correct me if I am wrong), but it was still disconcerting that "metadata" like this is floating around the internet which can easily identify someone even if he goes to great lengths for privacy.

Asked by rbjones111960 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Java not working

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to cont… (read more)

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

Asked by SG 2 years ago

Last reply by Terry 1 year ago

  • Archived

How do I block popup ads from starsbuster?

I generally want to allow mozilla to raise revenue from non-obtrusive advertising, but starsbuster has crossed the line and I don't want them to have access to my machine… (read more)

I generally want to allow mozilla to raise revenue from non-obtrusive advertising, but starsbuster has crossed the line and I don't want them to have access to my machines.

Asked by 9diddy 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

Make PDF behaviour in firefox consistent

PDF behaviour is pretty arbitrary. In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files. And yet - if I export a file from Go… (read more)

PDF behaviour is pretty arbitrary.

In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files.

And yet - if I export a file from Google Docs as PDF (an action which I would expect to trigger an 'always ask' even if that were not the setting I had already set) - it does not ask; it just downloads to my home directory (which is not a directory specified anywhere as a preference for where to download to).

I am aware that this is probably Google's being creepy and exploiting some setting or lack of setting, but firefox should protect me against this and when multiple settings are set to 'always ask', firefox should, y'know, maybe ... ask.

Seriously - why is firefox making it the user's job to work out what weird exceptions to an explicit policy should be dealt with as a separate case? If the download and save routines are activated then, if the settings are set to 'ask' - it should [profanity] ASK.

Zero tolerance for profanity even if censored. Profanity removed

Asked by annoyingfirefox 2 years ago

Last reply by pg_78 1 year ago

  • Archived

FF settings get reset by themselves

Default home page keeps getting reset to "Browser default" every day or two. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My prefere… (read more)

  1. Default home page keeps getting reset to "Browser default" every day or two.
  2. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preference is Google.

Earlier someone said that one of the Add-ons might be causing this and that i should disable all of them and try. No improvement. It still keeps happening.

I even re-installed FF to no avail.

Can someone help sort this out?

Many thanks.

Asked by C S Balachandran 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why does Firefox keep deleting my saved passwords?

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do… (read more)

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Asked by timj1uk 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (read more)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 1 year ago

Last reply by Terry 1 year ago