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Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 6 minutes ago

Last reply by Seburo 1 minute ago

Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 6 hours ago

Last reply by FredMcD 1 hour ago

Firefox

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please? Thank you. (See atached screen copy) … (read more)

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please?

Thank you.

(See atached screen copy)

Asked by Dancing_Cat 22 hours ago

Last reply by FredMcD 1 hour ago

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 1 hour ago

Youtube video playback freezing, but audio still plays.

Over the last few days whenever I watch Youtube videos (specifically on Youtube, this happens on no other sites such as Netflix, Disney+, Twitch, etc.) the video will fre… (read more)

Over the last few days whenever I watch Youtube videos (specifically on Youtube, this happens on no other sites such as Netflix, Disney+, Twitch, etc.) the video will freeze for a good few seconds, but the audio will still play and then the video will jump to wherever it got up to in the time it was frozen.

I'm not really sure how to fix this, I've tried clearing the cache etc. but the issue still persists. I even tried turning off uBlock Origin but that didn't fix it either.

Has anyone ever had a similar issue and found a fix? It's pretty annoying.

Asked by christopherstruthers 2 days ago

Last reply by jonzn4SUSE 3 hours ago

78.13.0esr (64-bit) on RHEL Workstation - problem with watching videos

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream e… (read more)

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream events). Video starts normally and after some time (up to 1 minute) - video just stops but audio continues. I already refreshed Firefox, did a cleanup of cookies but nothing changed. I also tried to disable hardware acceleration, also nothing changes. I tried different browser and it works perfectly in Chrome. Really want to have my Firefox to be only one browser I use so i would like to fix it.

Asked by tomasz.sulek 3 days ago

Last reply by jonzn4SUSE 4 hours ago

After change the network connection to cable, or to a different Wifi, firefox can't connect to the internet unless restarted

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restat… (read more)

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows.

The problem happens when:

1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router)

2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.

OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying)

Asked by bclima 1 day ago

Last reply by jonzn4SUSE 4 hours ago

When I turn on windows 10, takes a long time to connect with google

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, … (read more)

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, Yahoo, Bing. This has been happening for about three weeks. I've deleted History and cleared the cache but it doesn't prevent the same thing from happening. What else should I do?

Asked by collisharris 1 day ago

Last reply by jonzn4SUSE 4 hours ago

YouTube Display Content Overlaps and Disordered

The issue occurs after viewing a YouTube video in full screen and returning to the subscription home page. The top of the home page no longer appears at the top, it's mis… (read more)

The issue occurs after viewing a YouTube video in full screen and returning to the subscription home page. The top of the home page no longer appears at the top, it's missing and the script is displayed to the left of the monitor screen where it's partially blocked. The glitch is present on all subscription sites recently visited, not an isolated case.

Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz Installed RAM 16.0 GB (15.9 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro Version 21H1 Installed on ‎12/‎16/‎2019 OS build 19043.1237 Experience Windows Feature Experience Pack 120.2212.3740.0

GTX 1070 GPU 8Gb

This issue is also present on my Thinkpad running Firefox 92.0 64. Different graphics system.

First image shows the displaced content, the next image, after pressing F11 to resolve, is the correct content.

Tried the suggested fixes to no avail, last try was a Firefox re-install which didn't fix the issue. This glitch was not present before the most recent Firefox update.

The work around is to press F11 to restore the display to its proper order.

Thanks for any help.

Asked by starship 8 hours ago

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (read more)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 week ago

Last reply by jscher2000 15 hours ago

SSL and this error PR_END_OF_FILE_ERROR

Hello, I am having issues with error messages when browsing with Firefox. This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don'… (read more)

Hello,

I am having issues with error messages when browsing with Firefox.

This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don't get these errors when using Chrome or Microsoft Edge.

When I reload the current page, the page loads properly.

I've tried these tips so far: refreshing Firefox, setting to "no proxy" on network settings, turning off Avast, uninstalling and reinstalling Firefox, checking manual proxy on my PC, restart my computer, refreshing Firefox, checking the clock on my PC.

Is there anything else I can do to fix this?

Thank you for assistance.

Asked by Kay 1 day ago

Last reply by FredMcD 20 hours ago

Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not r… (read more)

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly.

The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly.

When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly.

I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle.

The Firefox browser in the Windows 64-bit version 92.0.

This start happening a few weeks ago (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs.

Asked by str8chat 1 day ago

Last reply by FredMcD 20 hours ago

Netflix/Widevine issue

Hello, This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes. Up… (read more)

Hello,

This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes.

Up until Firefox 87 with Widevine 4.10.1582.2 I had no problems with Netflix. Then Firefox 88 with Widevine 4.10.2209.1 was released and every time I watch an episode of a show the screen freezes for several seconds while sound goes on. If you rewind and reach that point again, it doesn't happen again. However it's inredibly annoying when it happens at the climax of every episode.

I stopped updating Firefox beyond 87, but then Widevine 4.10.1582.2 stopped being supported and had to update or not being able to watch Netflix at all. While I can still watch movies, I had to start using Edge to watch tv shows (and I really don't want to do that).

I haven't noticed it happening on a movie, possibly because the last few minutes are credits which I don't watch. But there's a possibility it only happens on episodes. This is only my suspicion, but it happens right after the episode finishes buffering, so maybe it has something do with that or maybe some process with next episode is beginning while the current one is still being watched.

I'm not exactly sure it's something you can fix on your end since it seems to be involving Widevine, but would be great if something could be done.

Asked by ozz666 1 day ago

Last reply by FredMcD 20 hours ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 3 days ago

Last reply by FredMcD 1 day ago

App stalled and cannot recover

Hi. I have been a loyal Firefox user for as long as it's been around. Today it was unresponsive. I have tried everything and it still remains unresponsive. I felt like … (read more)

Hi. I have been a loyal Firefox user for as long as it's been around. Today it was unresponsive. I have tried everything and it still remains unresponsive.

I felt like I should reach out because I don't want to move to Chrome, but I had no choice, since I have never used another browser. I hate to and don't want to be lost customer, but nothing worked. Scans, reinstall, etc. Nothing worked. All other programs work fine.

Asked by agilefx44 2 days ago

Last reply by FredMcD 1 day ago

It says that firefox is updated, but when I check it is still version 66

I use Ubuntu 14.04 version, and I recently updated firefox manualy, an it says that it is updated, but when i check in the About firefox section it says that it is still … (read more)

I use Ubuntu 14.04 version, and I recently updated firefox manualy, an it says that it is updated, but when i check in the About firefox section it says that it is still on version 66. And i can't use firefox anymore because it crashes constantly. But it is updated. How can i fix this?

Asked by jekili.maca 1 day ago

Last reply by cor-el 1 day ago