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同一个账号,书签同步数据丢失

我这变遇到一个问题,我使用531724220@qq.com这个邮箱登录浏览器,并且使用这个账号几年了,书签信息一直都是有同步的。请问,需要如何解决重装系统之后,重新登录firefox浏览器账号,书签丢失的问题?书签对我来说很重要,请帮忙排查解决,处理结果请反馈到531724220@qq.com。

Asked by 531724220 2 months ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 1 week ago

Last reply by FredMcD 6 days ago

Syncing problems

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: My Mac has my up-to-date bookmarks My iPhone has old bookmark… (read more)

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation:

My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account

However, when I try to sync it leads to my Mac updating with old iPhone bookmarks.

Can anyone help please? How can I ensure my Mac is the default device?

Asked by craig-thomas4 6 days ago

deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 6 days ago

sign in

i had firefox account with sync and monitor. I will not reconize my email to sign in. I had to create a new account with the same email that i used before?\ How do i spea… (read more)

i had firefox account with sync and monitor.

I will not reconize my email to sign in.

I had to create a new account with the same email that i used before?\

How do i speak to someone from Mozilla firefox

i need to find out what happened to my original account with all my saved preferences

Asked by mike-taylor1 6 days ago

can't keep Firefox settings on computer

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I … (read more)

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I look at my sync'd devices, I can see my computer with its tabs from my prior session.

how to I merge these devices or fix this problem? this is becoming a huge waste of time for me as much as I like Firefox and what its trying to do

Asked by dabeyewardene 6 days ago

Last reply by jscher2000 6 days ago

Recovery key

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the… (read more)

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?

Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work?

Asked by Faerie Caster 6 days ago

Last reply by cor-el 5 days ago

signed in

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there s… (read more)

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!!

Asked by Faerie Caster 6 days ago

My bookmarks gone after I reset my windows and my Sync from firefox accounts its not working

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my b… (read more)

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my bookmarks. Opening tab to tab on mobile is something that will take days. How do I contact support about my account? I already tried some solutions from this forum

Asked by Molly 3 days ago

Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (read more)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Asked by oonlan 1 day ago

Last reply by cor-el 1 day ago

  • Archived

I can't see anything to confirm that I'm not a robot! The box is empty.

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What setti… (read more)

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

Asked by Elmerot 10 years ago

Last reply by John99 10 years ago

  • Archived

e for the iPhoneAfter downloading Firefox Hom, I restarted Firefox but was not prompted to create an account.

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not … (read more)

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

Asked by mnicholas@unica.com 10 years ago

Last reply by Michael Verdi 10 years ago

  • Archived

Firefox Sync: Must all Firefox versions be the same?

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug … (read more)

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

Asked by ddrane 10 years ago

Last reply by TonyE 10 years ago

  • Archived

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've… (read more)

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

Asked by john_wigham 10 years ago

Last reply by cor-el 10 years ago

  • Archived

when trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email add… (read more)

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

Asked by BootyGuy 10 years ago

Last reply by rinehart 10 years ago

  • Archived

Installed sync on Firefox 3.6.8. I receive error message: Server Incorrectly Configured. How to fix it?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectl… (read more)

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

Asked by januszb 10 years ago

Last reply by jscher2000 10 years ago

  • Archived

Why do I have to Setup Sync everytime I open Firefox? Shouldn't it stay setup once you do it until you disconnect?

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I mak… (read more)

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I make it so that once it is setup I don't have to do it again?

Asked by TimOwen 10 years ago

Last reply by xxswfxx 10 years ago