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High Memory Usage Windows Audio Device Graph Isolation while using Firefox

Hi, I've encounter this problem. Whenever I play Youtube video using Firefox, my Windows Audio Device Graph Isolation tends to use high memory (sometimes up to 1.5GB). T… (read more)

Hi,

I've encounter this problem. Whenever I play Youtube video using Firefox, my Windows Audio Device Graph Isolation tends to use high memory (sometimes up to 1.5GB). This issue didn't happen to Chrome, Edge or Media Player. What went wrong? Attached are the screenshots of the memory usage by each of the browsers and media player

Asked by truxpher91 1 hour ago

restored session is missing a lot of pages - anything i can do?

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f this has happened a few times before, and up to this point Firefox co… (read more)

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f

this has happened a few times before, and up to this point Firefox could always restore the last session when reopened (maybe minus any last minute pages or any pages causing errors)

this time, the browser restored many pages, some of them are pages/tabs that i had already closed days before the crash (that i do not need) and also it didn't restore tens of tabs that i had opened afterwards (that i need) the missing tabs are not tabs that i opened right before the crash, they were open for at least one or two days in other words, the session restored is an earlier/older version and not the session i was having during/near the crash

is there something i can try to restore the correct session fully? would there be another restore file i can use? thank you for your time

Asked by teoepi2 4 hours ago

Session restore

Does anybody knows why firefox sometimes restores to a previous session, like the one atleast a couple weeks ago, instead of the one I had when I closed it for the last t… (read more)

Does anybody knows why firefox sometimes restores to a previous session, like the one atleast a couple weeks ago, instead of the one I had when I closed it for the last time? and if I can do something about it, I tried using the files from sessionstore backup but they just update to the new session

Asked by Dany 00 7 hours ago

Last reply by jscher2000 6 hours ago

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 8 hours ago

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (read more)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 15 hours ago

Last reply by Shashank Shekhar 12 hours ago

FirefoxCP WebExtensions stopping web pages being loaded

Hi all, In the last couple of days, Firefox has stopped loading any web pages on start-up. When I look at the activity manager on my mac, I see a FirefoxCP WebExtensions … (read more)

Hi all,

In the last couple of days, Firefox has stopped loading any web pages on start-up. When I look at the activity manager on my mac, I see a FirefoxCP WebExtensions task right at the top of the queue using 99 - 100% CPU. When I cancel this task, Firefox immediately starts loading pages as normal. There are also FirefoxCP Web Content and FirefoxCP Privileged Content tasks, but they don't seem to be causing any problems.

I'm running Firefox 78.0.1 on a mid-2012 MacBook Pro with MacOS High Sierra 10.13.6. My only extensions are Adblock Plus, Browsec VPN and Greasemonkey. My Plugins are OpenH264 Video Codec, Shockwave Flash 32.0 r0 and Widevine Content Decryption Module

Any help greatly appreciated.

Asked by mark_woronowicz 18 hours ago

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (read more)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 18 hours ago

Last reply by ARMAN KHAN 18 hours ago

Youtube.com 8k Video Problem

I'm unable to watch 8k Videos On Youtube ,I can Just See Some Frames In Video. But I'm Able To Watch 8k Videos on Chrome & Edge There Is Problem With Firefox Only... … (read more)

I'm unable to watch 8k Videos On Youtube ,I can Just See Some Frames In Video. But I'm Able To Watch 8k Videos on Chrome & Edge There Is Problem With Firefox Only...

Asked by pranavnage0 20 hours ago

Fonts, Resources and Scrolling

Hi everyone. I've got a couple of (not so) small pet peeves. I'm somewhat used to Chromium based browsers - in particular, I've been quite close with the Brave for a bit … (read more)

Hi everyone.

I've got a couple of (not so) small pet peeves.

I'm somewhat used to Chromium based browsers - in particular, I've been quite close with the Brave for a bit now. It's beginning to crumble in my eyes, ever since the somewhat unpleasant incident happened, with people discovering that the Brave team has been injecting their own affiliate links into the sites of different cryptocurrency exchanges, without any prior notice. Anyhow, I digress.

I like Firefox. I like the fact that I can keep all of my passwords safe behind one master password. I like the customization features that Firefox can showcase. I'm not particularly thrilled with 10 different versions of what's supposed to be, as it seems, just one product - from Firefox to Firefox Developer Edition, to Firefox Nightly, Firefox Focus, Firefox Entreprise, but I can understand why they seem to coexist together as one whole. I like the mission that the team of Firefox aligns itself with and I'd love to be able to contribute to it. And for me, contribution to anything starts with becoming a fan myself.

Unfortunately, I've got a couple of things that keep tripping me up. I'm using Windows 10. I've got Firefox installed. I've configured it to my liking. And yet I keep going back to Brave, after every single attempt to remain on Firefox only.

There are 3 reasons why.

1) WTF is wrong with the fonts?

I've configured Brave and Firefox to have the exact same font preferences.

Same fonts. Same size. Same settings.

Same website, for the sake of an example:

https://www.zipcon.net/~swhite/docs/computers/browsers/fonttest.html

Brave paints fonts normally. I don't know why, but it does.

https://i.imgur.com/RSJuzcU.png

Firefox displays the exact same text. But bolder. Jaggier. And uglier.

https://i.imgur.com/xRIr1n1.png

Showing them separetely won't help much, so here's a side-by-side comparison.

https://i.imgur.com/zxQjWE1.png

If it looks the same to you, try to open the images in a new tab and looking at them at full, 100% resolution.

What is true for this site is true for any other application. What looks quite pretty and smooth in Brave looks bolder, heavier, "in your face", rugged, ugly, jaggy in Firefox - and I have no clue what to do about it. I've tried playing with about:config for days and days - nothing changes, no matter which font_rendering mode I pick. I've tried to play with extensions - they have no effect. I've tried to disable hardware acceleration. It does nothing. Fonts in Firefox keep looking like something, made for displays of 2000. Not 2020. If there's anything you can recommend me here - I'd be very grateful.

P.S. Tried and tested on both Firefox and Firefox Developer Edition. Nothing changes.

2) WTH is wrong with RAM consumption?

I remember reading somewhere a whole lot of articles, claiming that Chrome (and Chromium based browsers, therefore?) loves to keep as much RAM to itself as possible. While Firefox, on the other hand, is much lighter on resources. As much as I'd like to believe it to be true, my observations tell me the exact opposite.

Here's a screenshot from the Task Manager of Brave and Firefox with the same tabs and websites opened.

https://i.imgur.com/omhswRZ.png

Compared to Brave, Firefox consistently holds 2 to 5 times as much RAM. Furthermore, it's much more active in terms of CPU load as well, making the task manager claim that the electricity consumption is much higher for Firefox than it is for Brave.

I'd love to know why.

But I'd love even more for Firefox to simply be (a lot) less greedy when it comes to resources.

The fact that the extension library for Firefox is already much more reduced, compared to what's available for Chromium based platforms, I see very little sense in using Firefox if, in addition to making the websites I've gotten used to - uglier, it requires more RAM and CPU power in order to do so. There's just no point.

3) What's the deal with the freezing every X scrolls?

I don't like making these comparisons. I don't want to make these comparisons. I'd love to be able to say with confidence "Firefox rules! Everything else can be dumped."

Instead, however, I'm typing this text, to say that every 5 or 10 "smooth" scrolls on Firefox inevitably produce a not-so-critical, but oh-so-much-annoying lag, where the page that's supposed to scroll smoothly momentarily freezes and then jumps in one go to the next place, totally ruining what's supposed to be a completely "smooth" scrolling "experience".

I've tried disabling hardware acceleration here as well. Does nothing. Tried to play with setting. Doesn't help.

I tried to disable the smooth scrolling feature altogether. In addition to make the browsing experience more unpleasant, it becomes even more painful, as the scrolls that are supposed to be regular and continuous, moving the page up or down in regular intervals of time, happen to suddenly freeze once again and they try to "recover" the lost ground by "pushing" the page forcefully in the direction of the scroll. This is just painful. Brave doesn't have these issues. Chrome doesn't have these issues. Vivaldi is perfectly smooth. What's the deal with scrolling on Firefox?

-

If anyone can guide me here to solve all of the issues I've just described - once and for all, I'll be genuinely grateful. I've tried to find solutions to these problems over and over. And either I didn't find any answer that could help solve these problems even slightly, or I found somewhat amusing, to me, answers directly in the Firefox's wiki - asking, for instance, to simply "Restart Firefox" when it becomes too much of a hog for RAM: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources?redirectlocale=en-US&redirectslug=firefox-uses-too-much-memory-ram

--- QUOTE ---

Firefox may use more system resources if it's left open for long periods of time. A workaround for this is to periodically restart Firefox. You can configure Firefox to save your tabs and windows so that when you start it again, you can start where you left off. See Restore previous session - Configure when Firefox shows your most recent tabs and windows for details.

--- END ---

I am sorry, but what kind of BS is that? It "may use more system resources"? And it may not? Who's in the charge of this? What makes it impossible to look further into this, and make sure there's no need for any "workaround"s? Is it impossible to program it once and for all to avoid using more resources, especially when it remains perfectly still? Because I've seen it myself going from 1'200 MB in RAM to 2'400 MB in RAM - WITHOUT ME DOING ANYTHING. AT ALL. Is it impossible to fix? With all the manpower that Mozilla possesses? Is it such a low priority? Or is it just my PC having fun at making Firefox resource greediness go out of hand?

...

Pardon me, I had to let this out. I genuinely want to use Firefox. I feel much more emotionally connected to your browser than to any other, guys.

But I don't want to experience pain each and every time I use it.

The ugly fonts are not pleasant to look at. And they distract me from my work.

The RAM consumption makes the whole experience heavier. And it bothers the heck out of me. I don't want to restart Firefox just for "workarounds". If I have to restart it, I want it to be for a valid reason. Not because it "just so happens" that the browser "may use more system resources" (with a dropped "than necessary" at the end) - and no one even bothers to fix it.

Finally, I don't want to get distracted by lagged scrolling. If I'm browsing the page, I want to be focused on the content. Not on what my browser is doing. And as of now, every time I use Firefox, I'm forced to think of why is the screen not moving up or down the way I expect it to, instead of thinking about what is on this screen.

If there's anything you can advise me, please do.

If you feel the need to troubleshoot this further, I'm willing to provide as much data as I can.

If these issues pertain only to my system, then the bug is on my machine - and I'd be happy to fix as soon as possible before switching full-time to Firefox once and for all.

Going through the support tickets though, it appears I might not be the only one. And if this is the case, perhaps a more deep investigation into the current Firefox experience, at least pertaining to modern machines, running Windows - might be necessary.

Asked by Bruce William Collins 2 weeks ago

Last reply by jscher2000 1 day ago

Plugincontainer high cpu causing Prime video stutter

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontaine… (read more)

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontainer in Hulu or Netflix hovers around 10% but in Amazon Prime it will shoot up to 60% causing the video to stutter. I have process explorer to monitor CPU.

My plugins are: OpenH264 Video Codec provided by Cisco Systems, Inc. Version 1.8.1.1 Last Updated October 29, 2019

Shockwave Flash Shockwave Flash 32.0 r0 Version 32.0.0.387 Last Updated July 2, 2020

Widevine Content Decryption Module provided by Google Inc. Version 4.10.1582.2 Last Updated February 18, 2020

Firefox says they are up to date.

Asked by sotackd 1 day ago

Firefox 78.0.01 Drag and Drop is Broken

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed throug… (read more)

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed through.

I have tried to restart Firefox in safe mode without any extensions, but the problem persists. I don't want to "refresh" firefox and start from scratch. I've opened Chrome and can still drag and drop tabs there just fine.

Please fix this ASAP!

Asked by ag_rast 1 day ago

Last reply by cor-el 1 day ago

HTML5 Games freezes on Firefox 79.0b1 Dev.Edition

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozil… (read more)

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

Asked by n_sander 3 days ago

Last reply by cor-el 1 day ago

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 3 days ago

Last reply by Roland Tanglao 1 day ago

Multi-Account Containers pegging CPU

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the batt… (read more)

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the battery drains very quickly. Within the Windows Task Manager, I see that FF is often taking up 50%+ CPU even though I'm using fewer tabs than usual. Within `about:performance`, I see that Multi-Account Containers is the resource hog.

On another machine where I am not logged in, FF performance is pretty good. On the affected machines, Edge runs very fast with low CPU/memory use, so there's definitely an issue with FF on these machines.

About:config shows that extensions.experiments.enabled=false, and the Containers plugin hasn't been updated in 2.5 months.

I would prefer to not uninstall containers since they're so useful. I could clobber and reinstall them for testing, but is there a known issue or a quick fix for this?

Asked by Adam S 1 day ago

Last reply by Pallavi kumari 1 day ago

firefox-bin process using very high cpu even after closing window

Hello. From time to time, when using firefox I find that firefox-bin process uses very high cpu process (on top command output it shows even more that 100% (i don't under… (read more)

Hello. From time to time, when using firefox I find that firefox-bin process uses very high cpu process (on top command output it shows even more that 100% (i don't understand those specs)) It doesen't seem related to any specific website. I close tabs one by one and it remains the same. Even when closing firefox window, firefox-bin remains using 100% cpu for about 1 minute or so. Then a crash message appears, and I click send report.

Any suggestions accepted. cheers. Firefox 77.0.1 MX Linux 18.3

Asked by laureano 2 days ago

Last reply by ARMAN KHAN 1 day ago