Showing questions tagged: Show all questions

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (read more)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by pepe.giuseppe 14 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Why is Firefox downloading .htm files on my computer?

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm This has been happening rando… (read more)

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm

This has been happening randomly for a few months. What are these files? Without knowing what they are, I always delete them. A screenshot is attached (see upper right corner). Thanks.

Asked by Susan Richards 12 hours ago

Last reply by cor-el 4 hours ago

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (read more)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 9 hours ago

Last reply by cor-el 7 hours ago

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 9 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (read more)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 8 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Need a bit of help with account config

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during… (read more)

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during the account creation, though, and put in "13" instead of what I meant to. Will this affect any of my searching, and if so, is there a way to change it?

Asked by kieran / ghost 17 hours ago

Whenever a notification pops up while I'm typing, the text field deselects

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor… (read more)

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor focus away from the text input field whether that's on a site or the search bar or the address bar. Very annoying. Windows 10, latest version of Firefox, but it also happened with the previous version. Please help!

Asked by Sterling, Six 18 hours ago

You're offline (NO! I'm NOT)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something… (read more)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Asked by Al Roglin 23 hours ago

Stopping **ALL** Website Pop Up Notifications

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is … (read more)

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

Asked by StevenB 2 days ago

Last reply by cor-el 1 day ago

Outlook.live

I suddenly can not open my outlook.live email page (https://outlook.live.com/). It is just a blank screen. What happened and how can I restore it? All other web pages ope… (read more)

I suddenly can not open my outlook.live email page (https://outlook.live.com/). It is just a blank screen. What happened and how can I restore it? All other web pages open fine except for outlook.live .

Asked by dvsparky 3 days ago

Last reply by cor-el 1 day ago

Firefox failed to check for updates

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox… (read more)

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox, I received the error message "Failed to check for updates" This happened a few times. I was able to manually update to the newer versions. How can I rectify the situation. My Firefox preferences under the General Heading has check for updates selected.

Help required please

Danny

Asked by admiral_ascents0b 1 day ago

Last reply by cor-el 1 day ago

Captcha never ending when using VPN

Recently I have been experiencing longer and longer Captcha sessions, have to go through longer and longer iterations of images to finally get through. Today I was unabl… (read more)

Recently I have been experiencing longer and longer Captcha sessions, have to go through longer and longer iterations of images to finally get through. Today I was unable to get through at all. What is going on with Firefox and Google? How can I fix this?

Asked by KuchleiT 1 day ago

FOE Helper no longer working

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled t… (read more)

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled the FOE helper extension, still broken. It was working fine until the last update. Any ideas on how to get it working completely again?

Asked by slojoeguam 3 days ago

Last reply by Paul 1 day ago

Secure connection failed

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the … (read more)

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE. The page you were trying to view cannot be shown because the authenticity of the received data could not be verified.”

This message is coming up more and more when I try to use Firefox and I don't know what to do about it.

Asked by John Shorey 2 days ago

Last reply by cor-el 2 days ago

Why do I get 14 firefox apps showing up on my task manager when I open my firefox browser?

I don't understand why I get 14 firefox apps showing up on my Task Manager when I open my firefox browser? This is very strange and would like some one to explain why th… (read more)

I don't understand why I get 14 firefox apps showing up on my Task Manager when I open my firefox browser?

This is very strange and would like some one to explain why this is happening!

Thanks for your help. Deb

Asked by debbar22 2 days ago

Last reply by cor-el 2 days ago

cannot view my saves in pocket anymore

i cannot get access to my saves in pocket anymore it is asking me for a password to log in i have never needed one before and no matter what i try to do even resetting a … (read more)

i cannot get access to my saves in pocket anymore it is asking me for a password to log in i have never needed one before and no matter what i try to do even resetting a new password i still cant get anywhere

Asked by Philip Durham 2 days ago