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  • Archived

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 years ago

Last reply by James 5 years ago

  • Archived

Firefox crashes when i press Space to clear text in an email

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clea… (read more)

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

Asked by shadyz 5 years ago

Last reply by shadyz 5 years ago

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Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Clicking a link will not open a new tab

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page.… (read more)

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

Asked by postseason 5 years ago

Last reply by jscher2000 5 years ago

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I Cannot Sign Into Chase Bank Sites

I just updated my FF to 34.0. Now I cannot log into Chase websites at all. I have cleared the cache and cookies, still has the problem. I have two different Chase log-ins… (read more)

I just updated my FF to 34.0. Now I cannot log into Chase websites at all. I have cleared the cache and cookies, still has the problem. I have two different Chase log-ins, neither one of them allow me to log in. When I clicked "Log On", it refreshed the page itself and the log-on window stays on.

I was able to log in with Chrome.

So what could be the problems? Did FF 34.0 be the one causing the issues (which I do think so since it only happens after I updated to 34.0 this morning).

Any suggestions/comments are much appreciated. Thank you.

Asked by millsap 5 years ago

Last reply by millsap 5 years ago

  • Archived

Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (read more)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox v34.05 on Desktop (Windows 7) "Not Responding" after "resuming Windows" - takes 2-3 minutes (or more) to be able to click ANYWHERE or do ANYTHING. Why??

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone … (read more)

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone black, and I click the mouse to get that "Resuming Windows" screen, if I have left any FF windows open, the computer is essentially dead in the water for up to several minutes - FF will do nothing: no new windows, no closing old windows, no clicking on a tab, no ability to get a cursor in a field -- and if I try ANYTHING, I get the swirly cursor and "(Not Responding") appears in the title bar. This goes on for no fewer than 2 minutes or so, and as long as 3, 4 or even 5 minutes. It takes longer for the computer to become usable coming out of Resume than it does when I first start the darn thing up. Old threads address this issue on versions of FF as far back as 21, 22, 23, but I haven't seen any that address it in the newest versions of FF. Is it hopeless? (p.s. I'm really not terribly tech savvy, so use small words LOL)

Asked by elprofesor2112 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

  • Archived

Cannot log into Pinterest from Firefox

For the past few weeks, I've been unable to log into my Pinterest account. I use Firefox as my primary browser. I've gone back and forth with Pinterest tech support, to n… (read more)

For the past few weeks, I've been unable to log into my Pinterest account. I use Firefox as my primary browser. I've gone back and forth with Pinterest tech support, to no avail, and they sent me here. <eye roll> I've tried all the easy things...deleting cache and cookies, trying in safe mode, trying with another browser, making sure the browser is up to date, etc. Pinterest won't let me log in on IE or Chrome either, on this computer; yet on my Windows Surface tablet, I can log in with no trouble.

Here's the error message I get: The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I didn't add any software right before this happened. I have always been able to get into Pinterest with no trouble, up till now. Does anyone have any suggestions?

Thanks,

Elizabeth

Asked by edelisi 5 years ago

Last reply by edelisi 5 years ago

  • Archived

script error composing email in outlook

Hello, I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). Thi… (read more)

Hello,

I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). This problem did not happen right away after going to the current release but much later. Problem was sporadic at first but is now persistent. Trying the stop or continue options do not work. Firefox is stuck in an endless loop. None of the other tabs will work. I have to use TaskMaster to shut down Firefox.

The problem happens only when I'm formatting bullets (numbered, ordered, etc) within the text of the email. The first bullet will compose OK. When I hit enter to compose a second bullet, I will consistently get the unresponsive script error.

The specific script is copied over below.

    Script: https://a.gfx.ms/jquery_IxInqeqWhsTYFrwY33VHww2.js:16

I ran the debug program and have attached a screen print of the results.

I presented this problem to the Microsoft Community after searching the site for help. They gave me the standard reply to reset Firefox to the default values and to contact Firefox.

Your help will be appreciated. Thanks.

Asked by vj000000 5 years ago

Last reply by vaswolter 5 years ago

  • Solved
  • Archived

Windows 8.1 Mozilla works for some users but not all

Hi, I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and … (read more)

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

Asked by wings9798 5 years ago

Answered by guigs 5 years ago

  • Locked
  • Archived

Test of forum edit problem by a Moderator

Adding some test text in a quetion. Possibly forum quotes feature has damaged editing feature. edited by the-edmeister - 01-02-2015 17:47 CST blah blah blah Also are we… (read more)

Adding some test text in a quetion.

Possibly forum quotes feature has damaged editing feature.

edited by the-edmeister - 01-02-2015 17:47 CST


blah blah blah


Also are we shooting ourselves in the foot, giving a warning and effectively blocking our own troubleshooter app.

P.S. And is there a bug filed for warnings about outdated Flash on Linux. I have not checked

Asked by John99 5 years ago

Last reply by John99 5 years ago

  • Archived

Firefox saves files from my outlook in weird name characters.

The files' names originally are in Arabic language. A sample image is attached. http://s28.postimg.org/8c27etrq5/image.jpg … (read more)

The files' names originally are in Arabic language. A sample image is attached. http://s28.postimg.org/8c27etrq5/image.jpg

Asked by madbomber 5 years ago

Last reply by madbomber 5 years ago

  • Solved
  • Archived

Many many videos refuse to play; they load but give error on play

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing video… (read more)

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Asked by joeybingo 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

Youtube videos randomly not working

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading.… (read more)

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading. I mostly use youtube to play music, got my own playlist, but now the songs try to load for like 10 seconds or so and then skip to other song. Tried playing a song not as a part of playlist, but a separate video. Tried to load, but eventually got error. On read more there were few suggestions, ive tried them all, nothing changed. Deleted cookies and cache. Tried playing firefox in safemode, then youtube videos work fine. btw, i guess i should mention, that i use adblock plus so that i could play the playlist and not get those 10 minute ads between every song. if i manually disable adblock, nothing changes mostly. Though 1 time the video started with an ad before the song but only once. if anyone could help me i would appreciate it. If u need any more info ask away :) (so far it seems like only videos from my playlist fail to load)

Asked by Lethos 5 years ago

Answered by guigs 5 years ago

  • Archived

Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (read more)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

New Sync still not working (/questions/1007210)

I have a PC (Windows 7) and I would like to back up my bookmarks, etc, as I'm switching to another PC, so I made sure I had the latest version of firefox and sync. I cre… (read more)

I have a PC (Windows 7) and I would like to back up my bookmarks, etc, as I'm switching to another PC, so I made sure I had the latest version of firefox and sync. I created a sync account and and got a message that the sync would begin momentarily but nothing has happened (this has been over 2 hours). I also tried the "sync now" option under tools. Is there a way to tell if it's even working since there is no status bar?

I've tried selecting all the items to be synced and disconnecting and reconnecting to firefox and still not working.

Thanks.

Asked by Scotty1234 5 years ago

Answered by guigs 5 years ago

  • Archived

Can't open a bookmark backup, I can see 5 different backups that ware saved automaticly but when pressed nothing happens.

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox e… (read more)

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox every moth or so and it would satisfie me, but when I press it, it asks if I am ok with replacing current tabs with the backed up ones, I click yes, and nothing happens. Any help?

Asked by TheMonte 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox 34.0.5 is blocking "necessary" popups & preventing me from viewing/using several sites, even though I've un- checked the box, "Block Popups".

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need… (read more)

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need to change. Here are the problems I've been having: 1. When I try to place an order online I can't use Firefox, (& I'm forced to use the nasty old IE), because when I click on certain items I don't get the small drop-down menu that allows me to choose the flavor/size/quantity. (e.g. My dog's chew bones come in 4 flavors, but when I click on the bones I want I don't get the little drop-down menu that shows the flavors; I'm unable to continue placing the order because the site needs to know what flavor I want to order) 2. There are 5 sites showing streaming media of "nest-cams" of Bald Eagles; Peregrine Falcons & various other wildlife that I view daily. One site is http://www.wildearth.tv/cam/pittsburgh-bald-eagles; however, I can't view the site on my PC because this site, (& the other 4 as well), rely on "pop-up ads" for revenue, & if you have a free account rather than a paid subscription, the pop-up ads are just part of the viewing experience on the site. I was told by one of the Moderators that Firefox has a 'built-in' pop-up blocker, (not one that's added on as an extension/add-on/plugin), & that there's an about:config setting(s) that I need to change so I'm able to view my nest-cams on their sites. ***IMPORTANT INFORMATION*** If I go to any of the 5 'problem' sites using my iPad...sitting only inches away from my PC...using the same Internet connection...I can watch these sites perfectly!! Weird, huh?!?! So, I was told I need to go to about:config & make adjustment(s), but I don't want to screw anything up! I went there & looked through everything & there are several lines containing the word "pop-up", so I need the advice of someone who knows what to do. Tada...so her I am bothering you nice people! I'm running Windows 8.1 & using Firefox 34.0.5, (this is the device that won't let me view the nest cams); my iPad is new, v.8, (I think)..& I can & do watch any site I want, (including the 5 'problem' sites any time I want...the picture is too tiny for regular viewing & I can't take screenshots for the detailed records I keep, or I'd just use my iPad all the time). I have the box in Tools>Options UN-checked for 'Block Pop-up Windows', & I do NOT have any other pop-up blocker enabled in Firefox. I hope I gave enough info, but if you need to know anything else, just ask. Thank you for taking the time to read my post, & thanks in advance for any suggestions/instructions you may provide. I really need to be able to access these 5 sites using my PC because the nest-cams have been turned on for the 2015 Season & I'm desperate to get this matter resolved. It won't be long till there are eggs being laid & I have to be ready!  :) Thanks a bunch! Nuts4Mutts  :)

Asked by Nuts4Mutts 5 years ago

Last reply by cor-el 5 years ago