Firefox Support Forum

Firefox claims my account (*****@comcast.net) was disconnected. This was not done by me. At the beginning of 2021, Comcast lost my email accounts, and I have not been able to retrieve them. I called Comcast, and they found 3,000 of my emails, but I am still not able to retrieve them. Comcast says my email accounts have not been disconnected.

Hi there,

I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inactive and I can no longer access it. This means that when I attempt to log into Firefox with that account, I cannot enter the verification / 2FA code because I cannot access the email.

Is there anyway I can close that Firefox account anyway? I do have the Firefox recovery key for that account though. I just wish for all the data associated with said account to be deleted.

Thanks

Firefox seems to constrain the maximum size of the ".sqlite" file in "storage/default" in "~/.mozilla/firefox" to 10% of the free space of the partition containing the home directory of the user. I need to let the ".sqlite" file grow very large, even larger than the free space of the partition containing my home directory. Therefore, I need the following two points.

1. I would like to disable this 10% constraint. 2. I would like to place this ".sqlite" on an external USB drive (or USB stick) without moving the entire "~/.mozilla/firefox" directory to the external USB drive.

The path of this ".sqlite" contains an enigmatic alphanumeric string and hexadecimal digits, which differ from user to user and from machine to machine, and which may be inappropriate to be exposed to the public. So, I refrain from showing the exact path. Instead, I will describe the path.

The directory "~/.mozilla/firefox" contains a subdirectory whose name ends with ".default-release", which in turn has a subdirectory "storage/default", which still in turn has a subdirectory whose name starts with "moz-extension+++" followed by hexadecimal digits and hyphens (but not followed by "^userContextId"), which still in turn has a subdirectory "idb", which finally contains the file whose name ends with ".sqlite".

The following is a diagram to describe the path. Directories are separated by / as common on Unix-like systems unlike Windows. A sequence of three asterisks (***) indicates an omission of enigmatic string.

   ~/.mozilla/firefox/
     ***.default-release/
       storage/default/
         moz-extension+++***/  not followed by ^userContextId
           idb/
             ***.sqlite

Firefox seems to constrain the maximum size of this ".sqlite" file to 10% of the free space of the partition containing the home directory of the user.

I replaced the "idb" directory with a symlink named "idb" which points at a directory (which is also named "idb") on an external USB drive. That is, I deleted the "idb" directory from the partition containing the "~/.mozilla/firefox" directory, and created a symlink named "idb" in the place of the old "idb" directory.

Then, I successfully let Firefox write data into the new ".sqlite" file on the external USB drive. However, Firefox continues to constrain the maximum size of this ".sqlite" file to 10% of the free space of the partition containing the home directory of the user. Even after the diversion by symlink, the basis of the constraint is still the partition containing the home directory of the user (instead of the external USB drive), of which 10% is the max size of the new ".sqlite" file residing on the external USB drive.

I like neither the 10% constraint itself nor the basis of constraint being the partition containing the home directory of the user.

How can the 10% constraint be disabled? I would like the only limitation for the size of the ".sqlite" file to be the free space of the external USB drive.

By the way, for those who want to know why I care about this ".sqlite" file, I will explain as follows. There is a certain download manager which is an addon or extension of Firefox. In its multithread mode, this download manager divides the desired file into several parts, and downloads all the parts simultaneously. In certain circumstances, the multithread mode is several times faster than the single-thread mode. This download manager downloads all the parts of a file into the ".sqlite" file first, and then assembles them into a final big file in the Downloads folder or whichever directory that the user specifies.

In my use case, 10% of the free space of the partition containing my home directory is too small to receive big files. I wish this download manager could download the multi-parts into an external USB drive in a manner that Firefox does not impose any constraint. However, this download manager cannot let the user specify where the multi-parts should be downloaded to. It downloads the multi-parts into only the ".sqlite" file and nowhere else; and Firefox imposes the 10% constraint on the ".sqlite" file. The user can specify the destination of only the final file assembled from the multi-parts.

Anyway, I need to disable the 10% constraint. But how?

Thank you in advance.

I am working with a service-worker, and installation fails in firefox developer edition v95. It gives me this error message saying I have configured something to restrict storage space. But I have the default setting and in "normal" firefox in version 94 it works fine. Is is annoying bc I am unable to use firefox as my development browser. any idea of what might be happening?

I have a new PC with Windows 11. Setting default programs in 11 is very complicated. My email client is Microsoft Outlook (https://outlook.live.com/owa/), which is accessed through the Firefox browser. When I get an email with an email link it defaults to "mailto", which defaults to the Windows Mail app, which I do not use. How can I make "mailto" default to Microsoft Outlook (https://outlook.live.com/owa/) running through Firefox?

Thanks, Jerry

I added a keyboard shortcut to Share/Mail and it fails. The menu flashes when the key combination is pressed, but a new mail message is not created. If I use the trackpad to select this menu item, a new mail message is created. I created another shortcut for the Eyedropper and this works.

Hi Guys! I wanted to install twemojis in my Arch Linux distro (manjaro) but after installing bitsream vera sans font the userChrome.css fonts that I write in that file are not working anymore like the fonts are not installed, but I'm using that custom font in my Arch Linux (Product Sans) even any other font that I put in that file is not working, but If I use "font-weight: bold;" It's working so that means that the file is working but the fonts are not.

I'd appreciate any help. Thank you!!

I'm using Firefox on a 2021 Macbook Pro (the one with the notch) and I've noticed that when I'm in full screen mode and I navigate to the Mac menu bar, the Firefox tab menu drops down. This wasn't a problem on my old Mac, since it allowed for the Mac menu to drop down, but since the menu has been moved to the top of the screen on either side of the notch on the new Macbook Pro, it's unncessary and bothersome. Is there a setting I can change to prevent this from happening?

On Monday last, whilst printing email information my firefox connection disappeared. I later recovered the site, however now have no connection with my default printer Cannon 6300 seies and my printer. Also unable to remove the item I wished to print when the site was down in print list, have removed other items in print list with no problem. Now cannot not only remove item from print list, also cannot print using Firefox Browser on default printer. Have spent some time trying to solve situation. Any assistance which can be supplied would be gratefully received. Also now problems with printing from Windows office in Word, and Excel?

Could be block issue due to being unable to clear print list?

Thank you in anticipation of your assistance and support regarding these issues.

Kind regards Anne

AHS - Scotland

On my Android i was at Add account i chose google Exchange i was instructed to then enter an email nut under the at a box opened up saying Unlock Firefox what does that mean? i am able to access my account no problem. what am i supposed to unlock?

Hello Everyone,

I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and all these passwords were synced across all my devices. I changed my mobile to IPhone and I didn't install Lockwise but I was still able to get to my logins via my laptop. And I was very cautious that I kept syncing every now and then.

The problem is that I formatted my laptop recently to windows 11, when I installed Firefox on my laptop again I was expecting to be able to retrieve all my passwords (around 200 entries) since everything was synced, but to my surprise everything was lost except for 16 entries.

Is there any way to backup my old list of passwords?

Please note that I still have my old phone (Huawei) with the old passwords list and the auto sync turned off. Is there any way to backup these passwords from Huawei to Iphone and to my Laptop?

I just synced two new devices (Android phone and tablet) using the scanned QR code because I got the error message that the password I was trying to use was incorrect. I don't understand what has happened, as I am "signed in" on desktop, laptop and those two devices with that password, as far as I know.

I was trying to set up the Recovery Key, but that also tells me that the current password is incorrect. I do not want to lose all of my saved passwords, history, etc., which is what it sounds like will happen if I try to reset my password.

Help!

fresh install RHEL 8.5 FF 91.2.0esr

i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the sound and picture on the first window instantly get out of sync. the picture runs about 2-3 seconds ahead of the audio.

i have not customized the setup. this is a "stock" configuration. i have lots up upload, download speed. 20Mbps up, 80Mbps down.

I tried optimising firefox's settings for the most possible privacy. When i visit firstpartysimulator.org and complete the test, the result claims i do have a decent protection against tracking while my "software" is not checking for "do not track policies". By software im not sure if this is ment to be the operatingsystem or the browser, firefox. The result also shows i do have a nearly unique fingerprint. If i remove one of my current extensions -> canvas blocker, i do have a unique fingerprint. This is not good as i see it.

How can i make firefox (or windows if so) check for do not track policies? I noticed the duckduckgo addon claims to always check for do not track policies but im not sure if i really need this extension. Also do not track only works if the host website supports it as far as i know. To get this to an end, the question is 1, how to make us of do not track policies, 2 how can i make my fingerprint less unique? I only changed a couple settings in about:config and use a total of 3 browser extensions, this shouldnt be to much unique, or?

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.