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  • Archived

"Invisible" text only shows when highlighting. Only ocurs on 49.0 and higher.

My routers web configuration page doesn't show certain text in Firefox, but displays fine in both IE and Chrome. Images attached showing an example of Firefox 50 with the… (read more)

My routers web configuration page doesn't show certain text in Firefox, but displays fine in both IE and Chrome. Images attached showing an example of Firefox 50 with the "invisible" text, Firefox 50 with the "invisible" text highlighted, and IE 11 with it displaying correctly. I have already tried a completely clean install of both Firefox 50 x86 & x64 with no additional add-ons or extensions installed.

EDIT: The issue only exists on Firefox 49.0 and above. I tried 40.0 through 48.0.2 and the site displays fine. Tried 49.0 through 53.0a1 and the bug is present.

Asked by D34DL1N3R 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (read more)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Scrolling is painful and erratic!

When I scroll a page, there is an inconsistent delay in the response. I am running Firefox 27.0.1 on a brand new Windows 8.1 machine. Scrolling on the touchpad or with a… (read more)

When I scroll a page, there is an inconsistent delay in the response.

I am running Firefox 27.0.1 on a brand new Windows 8.1 machine. Scrolling on the touchpad or with a mouse wheel will usually (but sometimes not) give a delay or a jump to the new page position. When I use the touchscreen to scroll, there is no issue.

I have tried many, many things to fix: "restart with add-ons disabled," periodically closing firefox to clear out the memory, unchecking smooth scrolling option, about:config options (mousewheel.pixel, general.smoothscrool.mousewheel.durationmaxms/minms, etc), and "reset firefox" to make sure I didn't tweak too many things. I've checked other browsers while firefox is having this issue--the other browsers IE and Chrome don't have this problem.

Please help! I really rather use ff than another browser. But the scrolling is bad enough to make me ready to leave ff.

Asked by Ekweuka 7 years ago

Last reply by dinodon 6 years ago

  • Archived

Firefox crashes

The exception unknown software exception (0xc0000409) occurred in the application at location 0x8037d128. This occurs when trying to sign in to ebay, Facebook etc. Using … (read more)

The exception unknown software exception (0xc0000409) occurred in the application at location 0x8037d128.

This occurs when trying to sign in to ebay, Facebook etc.

Using latest update, no other changes to system or software, virus scan ok.

Asked by builtclever 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Where's the "Open New Tab" command in the new browser?

I cannot find how one is supposed to open a new tab. use the duplicate tab option then go from there. Why you have a duplicate tab option but not an open new tab option … (read more)

I cannot find how one is supposed to open a new tab. use the duplicate tab option then go from there. Why you have a duplicate tab option but not an open new tab option is beyond me. The new browser's speed is nice, after that you should've left it alone.

Asked by kilogulf59 3 years ago

Last reply by JuneC 3 years ago

  • Archived

I want to delete Firefox quantum. NOW. I want the Firefox I had yesterday or I will delete it altogether.

I do not want or need Firefox updates. I am an old dog and I do not want to learn any new tricks. I will delete Firefox altogether if I cannot remove Firefox quantum and … (read more)

I do not want or need Firefox updates. I am an old dog and I do not want to learn any new tricks. I will delete Firefox altogether if I cannot remove Firefox quantum and go back to whatever Firefox I had yesterday. EXACTLY, with no exceptions. I need this solved TODAY.

Asked by deletequantumnow 3 years ago

Last reply by Happy112 3 years ago

  • Archived

how can I switch from Nightly to the new Firefox and keep bookmarks etc

I have been using nightly for some time to get 64 bit performance but now that Firefox is 64 bit I would like to switch to it. I'm not really a computer whiz and haven't … (read more)

I have been using nightly for some time to get 64 bit performance but now that Firefox is 64 bit I would like to switch to it. I'm not really a computer whiz and haven't been contributing to nightly's development. I don't know whether i must first uninstall nightly & then install Firefox latest 64 bit Quantum from scratch, or whether I could simply install Firefox over Nightly. Or perhaps i can keep my favorites, cookies, passwords & addons etc by copying my roaming and local profiles? Thanks in advance for your help

Asked by WayneLH 3 years ago

Last reply by cor-el 3 years ago

  • Archived

How do I get the old search toolbar back?

Yesterday, I'm assuming Firefox updated without asking or telling me, and now the way that my search toolbar functions is totally different. I don't like it. I want to … (read more)

Yesterday, I'm assuming Firefox updated without asking or telling me, and now the way that my search toolbar functions is totally different. I don't like it. I want to be able to use the old search bar, where you can click the arrow by the magnifying glass logo to chose from a very simple list of search engines to set the search bar to. I don't want to pick one default and then chose a different one every time I want to use a different one. Sometimes I need to look a lot of things in a row up on Wikipedia, and it's a lot easier to just set the search bar to Wikipedia once and continue searching there, without having to go into preferences and change my default, or without having to chose Wikipedia every single time I search. This is ridiculous, the search bar wasn't broken, and I don't see any reason why I should have to chose between using a crappy inferior version of a very simple straightforward toolbar or going back to the old version and being vulnerable to security threats. I also don't want the top of my screen loaded up with an add-on toolbar. I just want Firefox to function the way it functioned yesterday. Please tell me there is a way to change it back to the way it was yesterday without putting myself at risk.

Asked by shaggytheshaman 6 years ago

Last reply by CambridgeChris 6 years ago

  • Archived

Possible adware/malware when downloading Firefox?

Hello, I recently switched from Chrome to Firefox and already, I have had problems. I downloaded Firefox and opened it when the download was finished and tried to sign i… (read more)

Hello,

I recently switched from Chrome to Firefox and already, I have had problems. I downloaded Firefox and opened it when the download was finished and tried to sign into my Google account, when a lot of random adverts appeard, and my anti-virus popped up blocking whatever it was. At this point I was really concerned as I had just completed a full system scan before changing browsers, and the scan was clean. I then looked at the Add-Ons, which I found two that I had never heard of. I'm not sure whether they were on my computer already or had been added as I downloaded Firefox. I'm confused as I have never seen the two Add-Ons before, not even in Chrome.

Both Add-Ons are disabled and deleted and as far as I'm aware, everything is running as it should be. However, I would like to know if anyone else has experienced this problem before, and if so, what should be done about it. I'm usually very careful when online, so I really don't know where these Add-Ons came from, or if they could be harmful.

Any help with this would be great!

Asked by MollyBrown 6 years ago

Last reply by James 6 years ago

  • Archived

How do I set default html5 video volume to 50%?

Every time I play a video in Firefox (example: Huffington Post Article with video) it starts with volume at 100%. I immediately have to scramble to adjust volume lower. … (read more)

Every time I play a video in Firefox (example: Huffington Post Article with video) it starts with volume at 100%. I immediately have to scramble to adjust volume lower. It is extremely aggravating. I understand this is due to html5 video volume default is 100%. I NEED TO SET DEFAULT VOLUME TO 50%. If there is no solution, I will be have to go to another browser.

Asked by daveyloomis 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

firefox causes windows xp sp3 to reboot?

Firefox is causing my HP 7350N Media Center, Windows XP SP3, to Reboot. Using the latest version of Firefox. Have reinstalled Firefox, ran without add-ons, safe mode, reb… (read more)

Firefox is causing my HP 7350N Media Center, Windows XP SP3, to Reboot. Using the latest version of Firefox. Have reinstalled Firefox, ran without add-ons, safe mode, rebuilt Firefox with on-board option, etc.; did not help the problem. Nothing else is causing the reboots; IE8 works ok, no other programs is causing the reboots. I've used Firefox for several years and do not want to give up on it. Is there anything I can change on my XP SP3 settings that will stop the reboots? Does Firefox have a bug in it that would cause this particular machine to reboot?

Really appreciate your help. Thanks, Danny.

Asked by dannyo15 6 years ago

Last reply by James 6 years ago

  • Archived

I've FF 38.0.5 installed on Win 8.1 x64 BUT javascript:void(0); links/buttons don't work/respond

I tried to Refresh Firefox (NoScript & Add-Block Plus were removed as well) Java(TM) Platform SE 8 U45 & Java Deployment Toolkit 8.0.450.15 in add-ons is set to: … (read more)

I tried to Refresh Firefox (NoScript & Add-Block Plus were removed as well)

Java(TM) Platform SE 8 U45 & Java Deployment Toolkit 8.0.450.15 in add-ons is set to: Ask to Active

"javascript.enabled" Value in about:config is set to TRUE and I toggled it to false and then true again, and no changes..

everything is fine on IE But not @ FF or Chrome as well !!

In Java control panel (desktop application): Java content in the browser is Enabled

Windows Defender is on.

Asked by QahmedX 6 years ago

Last reply by nightsmusic 6 years ago

  • Archived

Crashing tabs (Signature EnterBaseline)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaselin… (read more)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaseline and the crash reason is "EXCEPTION_ILLEGAL_INSTRUCTION." This has me worried it may have been an attack or malicious code causing it.

If it will help someone solve this, I have the URL to the crash report I submitted, but I would like to make sure that it is safe to post the link, that it won't open me up to any security issue. Thank you.

Asked by crashhelp 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox dropping sessions - running out of space?

This has been going on for a few months, but I have a strange bug where Firefox will start instantly closing sessions. If I clear my cookies it will fix the issue tempora… (read more)

This has been going on for a few months, but I have a strange bug where Firefox will start instantly closing sessions. If I clear my cookies it will fix the issue temporarily, but a couple days later it will come back. It's almost like it's running out of space in one of my local .sqlite caches. I've particularly noticed that this happens for a specific domain where I regularly access lots of subdomains (100+ subdomains of a single domain) - it might be coincidental, but I thought that there might be some single-domain cookie storage limit, but from what I've read that limit should be very large and none of the stored cookies are very large and I don't seem to be having this issue in Chrome which - as far as I can tell - has the same single-domain cookie storage limit. Is there a limit to the number of cookies that it will store for a single domain (across subdomains)? Any insight would be much appreciated!

Asked by benjamin247 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I suffer from vetigo caused by "unstable visual stimuli". The new "Cylon" moving dot on the tab is causing dizzyness. How can I turn it off, slow it or replace?

The new "Cylon" moving eye dot on the tab is triggering some mild vertigo, especially when there are more than one tab working at the same time. How can I turn this off, … (read more)

The new "Cylon" moving eye dot on the tab is triggering some mild vertigo, especially when there are more than one tab working at the same time.

How can I turn this off, slow it way down, or replace it?

This new "feature" is a game changer for me. If I am unable to fix it, I will have to move to Chrome.

Asked by Lempereur1 3 years ago

Last reply by cor-el 3 years ago

  • Archived

firefox quantum ruined firefox

I was playing a game, and had to shut down Firefox to prevent slowdown- I have an older laptop, sue me. when I started firefox back up it installed an update- no problem.… (read more)

I was playing a game, and had to shut down Firefox to prevent slowdown- I have an older laptop, sue me. when I started firefox back up it installed an update- no problem.

but when it finished installing, it wasn't firefox, but firefox quantum, a different program entirely that deleted all my display preferences! the tabs are in the wrong spot, the search engines are a grid of icons instead of a list of names like they're SUPPOSED TO BE, it's only showing miniatureized icons instead of icons and text, there's no status bar at the bottom, it DELETED THE TABS FROM MY PREVIOUS SESSION and several of my addons (including the Classic Themes Restorer that fixes the severe UGLINESS of every new version,) is no longer compatible!

how do I correct this mistake by going back to the old version and protecting my laptop from this horrid quantum garbage?

Asked by sixqubed 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I just installed Firefox 29.01 and the text labels on my toolbar have disappeared and there doesnt seem to be a way to put them back. How do I do this?

MY QUESTION IS EXACTLY THE SAME AS THE USER BELOW ASKED (WHICH I HAVE PASTED BELOW), AND HE GOT A STANDARD (AND USELESS) RHETORICAL ANSWER FROM THE SUPPORT STAFF. PLEASE… (read more)

MY QUESTION IS EXACTLY THE SAME AS THE USER BELOW ASKED (WHICH I HAVE PASTED BELOW), AND HE GOT A STANDARD (AND USELESS) RHETORICAL ANSWER FROM THE SUPPORT STAFF. PLEASE LOOK AT THE SPECIFIC QUESTION ASKED AND DO NOT ANSWER WITH A GENERIC ANSWER LIKE "THIS IS HOW TO ACCESS THE CUSTOMIZATION SCREEN" BECAUSE I FOUND THE CUSTOMIZATION SCREEN WITHOUT HAVING TO ASK AND THAT SCREEN DOES NOT SHOW HOW TO TURN ON THE FEATURE I NEED! DO YOU WONDER WHY I USE ALL CAPS? IF YOU READ THE ACTUAL QUESTION WHEN IT WAS WRITTEN IN LOWER CASE, I WOULDN'T NEED TO USE ALL CAPS!

Last night I updated to Firefox 29.0.1. Now, I don't mind change - and I don't mind redesigns - but I HATE it when options are removed. I want text labels on my buttons (the "Home" button for example"). In the previous version of Firefox you could right-click in the grey space at the top, and select "customise". From there, you could drag and drop which things you wanted to appear in your toolbar or not - and there was a tickbox to selext if you wanted text labels to appear underneath them or not. Now as hard as I look, I can't find this option. It looks like you're now forcing people to ONLY use icons. I hate that. My brain processes the word "Home" a lot faster than it recognises a little picture of a house. You need to understand that people work in different ways - and just because the Firefox developers might not personally use the text labels, that doesn't mean that no-one does!

Asked by whereitis 7 years ago

Last reply by arthurfirestarter 7 years ago

  • Archived

Is there an APK android app downloader for Firefox? Need to download via PC then copy to a non-internet connected tablet for installation

I have two Android tablets that are not connected to the internet (long story). I'd like to download Android Apps via my PC and copy them to my Android tablets. I do… (read more)

I have two Android tablets that are not connected to the internet (long story). I'd like to download Android Apps via my PC and copy them to my Android tablets. I do not want to use the Chrome APK extension for a variety of reasons. The apps I need are free, but without an internet connection, I can't obtain them. They are not available for direct download from the developer sites.

Asked by wtm2014 7 years ago

Last reply by Moses 7 years ago