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  • Archived

why can't this "help" page answer a direct question?

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have noth… (read more)

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have nothing whatsoever to do with the question!

Asked by Angie M 11 months ago

Last reply by u10tek1 11 months ago

  • Archived

Immediately on installation of upgrade to FF ver. 90.0 I started having problems with FF.

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below) … (read more)

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below)

2. When I save a FF page, it does not close itself. I have to click on the page, refresh it, then I can close it. Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc. Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors.

3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.  

4. Please fix this. I work 7-8 hours a day on a project I am nearing 20 years completing. It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.

5. Please help me with a new update that will fix these errors or tell me how I can fix them.

Thank you.

Asked by gruff 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

cache not clearing

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'N… (read more)

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Asked by ssmith205 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox re-start

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, … (read more)

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, asking to CHOOSE which pages we wanted in this new session. That feature was very very useful, allowing a fast closing, and a 'meditated' and comfortable restart.

Now, from a couple of years, it seems that the only choice is to have back ALL the pages again, or none... Is maybe this useful old setting hidden somewhere ? Thank you for your help... I find irritating loosing features in updates !

Asked by Massimo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 1 year ago

Last reply by Kris 1 year ago

  • Archived

reCAPTCHA not displaying correctly or working

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is … (read more)

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is not displaying correctly to even use, aol shield uses the firefox browser so it displayed the same I believe, can't remember now that I am typing, In Internet Explorer it showed the Box with the checkbox and the string "I am not a robot" but when checked the graphic load circle ran and it came back with the reCAPTCHA didn't make a connection and to check my connection, any idea on how to get this working. Thanks Steve

Asked by bsteveebee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why is firefox showing 6 processes in my process list?

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly … (read more)

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly on multiple machines for more than 15 years and I have never had this or any issues until now.

Asked by eogprod 2 years ago

Last reply by smithjb 1 year ago

  • Archived

hard drive become defective with W7

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020 … (read more)

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020

Asked by j-marc_gatineau 1 year ago

Last reply by FredMcD 1 year ago