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All of my bookmarks are gone and cannot find any backups what so ever

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!! … (read more)

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Asked by Larrytw 3 months ago

Last reply by Dropa 2 months ago

Lost recovery key and my data disappeared after reseting pass

Hello, My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery ke… (read more)

Hello,

My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery key so I have reset my password - I didn't know that if I do so, my data will disappear - meanwhile I have also found my previous recovery key

How can I get my old data back? Please help!!

Thank you!

Asked by cezarcdobre 3 months ago

Last reply by Paul 3 months ago

Firefox WIPE!

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks… (read more)

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.

Asked by enziobla 3 months ago

Last reply by Terry 3 months ago

Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (read more)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Asked by Mike109 3 months ago

Last reply by SurferJ 3 months ago

  • Archived

Can not Remove Bookmark

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own a… (read more)

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

Asked by elaheh_bahrami_99 7 months ago

Last reply by cor-el 3 months ago

How to display different windows beside each other not on top of each other at bottom task bar but with Windows 10

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006 but I have a windows 10 and the solution does not show up in the Taskbar setti… (read more)

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

getting back to Light background on "New Tab" page

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through… (read more)

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through the address bar. The computers have also always had the New Tab menu being a light colored screen. I turn on the computer today, to find I guess Firefox updated last night? and completely got rid of the lightness of that page to make it dark, leaving me on the verge of a migraine every time I have to look at that thing.

How do I get rid of that dark page, back to the lighter version WITHOUT getting rid of my custom banner at the top? (yes I tried to use the light extension in theme and that gets rid of the banner and leaves me with a horrible white at the top which is just as big of an issue for me as all the black. I really need that like muted Tan back.)

Asked by emprusso 7 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter what… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 4 months ago

Last reply by jonzn4SUSE 4 months ago

Help with extentions For security reasons!

I need permission to Don't Allow extensions to run On Private in Firefox Browser! Yes, I did Allow for private mode to run, But I don't want this way?, Can you allow me t… (read more)

I need permission to Don't Allow extensions to run On Private in Firefox Browser! Yes, I did Allow for private mode to run, But I don't want this way?, Can you allow me to change it please, help me?. my email is biblegodly5@gmail.com thank you for asking in error! message on Browser.

Asked by biblegodly5 4 months ago

Last reply by Terry 4 months ago

Why are PDF documents downloading AND opening?

Under my settings / applications, PDF files are listed twice as (application/force-download) AND (application/pdf). As a result, when I open a PDF file from within Firefo… (read more)

Under my settings / applications, PDF files are listed twice as (application/force-download) AND (application/pdf). As a result, when I open a PDF file from within Firefox, the file opens AND downloads. I do NOT want it to download and ONLY want it to open. I have changed the setting to 'Always ask' and every other setting available, yet it continues to download AND open. How to I change it to OPEN only and NOT download?

Asked by bryan47 5 months ago

Last reply by Terry 4 months ago

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 4 months ago

Last reply by Terry 4 months ago

  • Archived

Firefox get error when loginning into Godaddy Microsoft 365 account

I just downloaded and installed latest Firebox browser on Windows 10 64bit Pro system. I use to be able to log into my Godaddy Microsoft 365 account. Now I get the foll… (read more)

I just downloaded and installed latest Firebox browser on Windows 10 64bit Pro system. I use to be able to log into my Godaddy Microsoft 365 account. Now I get the following:

===========================================

Your browser is a bit unusual...

Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser.

===========================================

I turned off blocking, popup adds and still gets same error (I stopped Firefox and restart and same issue).

Please help. Fred Kuhlman

Asked by dagget2 7 months ago

Last reply by FredMcD 4 months ago

Firefox quantum search bar color problem

Hello, I had a problem today, while the google search area used to be black, now when I type something, it appears white and the text texts are faded, I tried resetting a… (read more)

Hello, I had a problem today, while the google search area used to be black, now when I type something, it appears white and the text texts are faded, I tried resetting and reinstalling the browser, it didn't work, I'm using it in dark mode, I didn't have a problem before, how can I fix it?

when i install plugin it is fixed but i don't want to use plugin and i had no problem before

Asked by denizdedibi 4 months ago

Last reply by Terry 4 months ago

PRINT PREVIEW

- WHERE IS THE PRINT PREVIEW OLD STYLE (FULL PAGE , ZOOM , ETC ???) - HOW WE CAN ACTIVARE THE OLD PRINT PREVIEW ???? - SHOULD WE LEAVE FIREFOX ??? … (read more)

- WHERE IS THE PRINT PREVIEW OLD STYLE (FULL PAGE , ZOOM , ETC ???) - HOW WE CAN ACTIVARE THE OLD PRINT PREVIEW ????

- SHOULD WE LEAVE FIREFOX ???

Asked by Gianni 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

a site that I frequently visit "Twinspires.com" keeps giving me an error message "there was a problem with downloading this site" how do I remedy this?

frequently visited site----Twinspires.com frequently goes away. Gives me the typical message "hmm, we couldn't find this site, Try again later. This happens more a… (read more)

frequently visited site----Twinspires.com frequently goes away. Gives me the typical message "hmm, we couldn't find this site, Try again later. This happens more and more often HELP!!!!!

Asked by davidlucido9 5 months ago

Last reply by qxyz123 5 months ago