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Please Help Me With Unwanted Tracking and Advertising

Hello! Please give me instructions on how to permanently block / stop FireFox's "Welcome Pages". I remember asking FireFox to block trackers and suppress as much advert… (read more)

Hello! Please give me instructions on how to permanently block / stop FireFox's "Welcome Pages".

I remember asking FireFox to block trackers and suppress as much advertising as possible. I never thought that FireFox would think that it was OK for FireFox itself to track me and send me unsolicited advertising.

I just received a FireFox "Welcome Page". This is something I don't recall ever seeing before. On the "Welcome" page I found a link that informed me that "Welcome Pages" are sent when people reach certain "Milestones". FireFox had to be tracking me in order to decide I'd reached a "Milestone" - although I have no idea what Milestone I reached.

On top of that, the so-called "Welcome Page" is actually an ADVERTISEMENT for an UNSOLICITED product offer to pay FireFox for something. What kind of "welcome" is that ?

All I can say is I'm very shocked that FireFox has taken advantage of making me feel I'm being protected from tracking and ads, which the browser seems to do quite well, EXCEPT for FireFox itself. That is shameful in my opinion.

Thank you in advance for your assistance helping me to go the extra mile and plug the tracking and ad leak I was not aware that I've had all of this time.

Asked by ruthyruth5 3 weeks ago

Last reply by oladedavid5 3 weeks ago

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (read more)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 1 month ago

Last reply by cor-el 1 month ago

Firefox crashing

Firefox ESR 78.11.0 version. For some reason lately a few users have been experiencing crashing of firefox. I'm tried going forward to 78.12.0 and backwards to 68.9 and i… (read more)

Firefox ESR 78.11.0 version. For some reason lately a few users have been experiencing crashing of firefox. I'm tried going forward to 78.12.0 and backwards to 68.9 and it still keeps crashing. What could be some other fixes besides refreshing and running in safe mode. It still crashes performing both methods. Thank you!

Asked by bwhitson 4 months ago

Last reply by FredMcD 4 months ago

  • Archived

How to downgrade Firefox only theme?

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style".… (read more)

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (:

Asked by DarkDuino 7 months ago

Last reply by enkharta 6 months ago