Showing questions tagged: Show all questions
  • Archived

Why is firefox showing 6 processes in my process list?

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly … (read more)

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly on multiple machines for more than 15 years and I have never had this or any issues until now.

Asked by eogprod 8 months ago

Last reply by smithjb 2 months ago

  • Archived

html5 video not displaying

Trying to set up HTML5 peer-peer video conferencing. Its working on Chrome but not Firefox. I have looked at all the available solutions. I have reinstalled firefox; I ha… (read more)

Trying to set up HTML5 peer-peer video conferencing. Its working on Chrome but not Firefox. I have looked at all the available solutions. I have reinstalled firefox; I have checked that media.windows.foundation is set to "true"; I have checked in "safe mode".

This challenge is an issue which occurs 90% of the time. I have yet to assess what conditions occur when html5 video is finally displayed. I can only say that display only occurrred once today and that was when I first inspected the site this morning.

This situation is occurring both in Firefox and the developer edition. Firefox is latest edition and there are no plugins

Any suggestions?

Asked by John345 8 months ago

Last reply by lu.menard 3 months ago

  • Archived

Firefox using very high CPU %

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox act… (read more)

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

Asked by josephwallen 7 months ago

Last reply by caiofcastro 4 months ago

  • Archived

After bluescreen my firefox tabs become "ultra transparent". How can I fix it?

Hello! I have firefox 74 (64-bit), after one of the bluescreens that sometimes happen for my laptop, my Firefox tabs became very, very transparent. This is it how it look… (read more)

Hello!

I have firefox 74 (64-bit), after one of the bluescreens that sometimes happen for my laptop, my Firefox tabs became very, very transparent.

This is it how it looked before: https://puu.sh/Fnzh1/b606c91b73.jpg

This is how it looks now: https://puu.sh/FLYyk/63fb3fab0e.jpg

As you can see, in both cases I have 3 tabs opened and some other firefox window below. However, opacity is very high in the first case and you almost don't see anything else aside of the 3 tabs opened, while in the current situation is like non-existent and if not the difference in the size of the tabs, you wouldn't even notice that these tabs are not from the current window, but from some other window below!

Can someone help me understand how it happened and, more importantly, how to fix this problem? I tried searching options for things like 'transparency', 'transparent', 'opacity', etc., but couldn't find anything :-(

Asked by kusavil 6 months ago

Last reply by cor-el 6 months ago

  • Archived

How to set Firefox to keep part files on failed download?

Hello, Is there a way to make Firefox keep .part files when the download fails because of network error? My 3GB slow download just got interrupted in half and fully lost.… (read more)

Hello, Is there a way to make Firefox keep .part files when the download fails because of network error? My 3GB slow download just got interrupted in half and fully lost. Thanks.

Asked by mvolf 8 months ago

Last reply by ZDOG 6 months ago

  • Archived

Why can't firefox save a file on my desktop creating a meaningful shortcut reflecting the logo of the icon's identity ?

First I saved the file on my desktop with firefox. When I attempted to open it later, all I saw was a list of unscripted files that were meaningless. I then proceeded to … (read more)

First I saved the file on my desktop with firefox. When I attempted to open it later, all I saw was a list of unscripted files that were meaningless. I then proceeded to save the original file on my desktop using internet explorer..proceeded to open it and all the pages and graphics were intact. So tell me why I should continue using firefox when all I see is jumbled java script. I need to save files on my desktop.

Basic TROUBLESOME issues like this, which are of prime necessity to this user, firefox seems to ignore .

Asked by RJK7 7 months ago

Last reply by cor-el 7 months ago

  • Archived

lockwise fills encyrpted password in password field in webpage

lockwise stores password in encrypted form, which is good but when i login to my account on that page, it fills password in same encrypted text and in some cases it doesn… (read more)

lockwise stores password in encrypted form, which is good but when i login to my account on that page, it fills password in same encrypted text and in some cases it doesn't fills username and password automatically. For example in my bank login.

Asked by PrashantShukla 7 months ago

Last reply by cor-el 7 months ago

  • Archived

possible malware sites opened

The new firefox should have some malware protection by default? I thought I can use it without blocking addons, maybe a mistake? On searching the web by google I came on… (read more)

The new firefox should have some malware protection by default? I thought I can use it without blocking addons, maybe a mistake?

On searching the web by google I came on a webpage, where another page suddenly opened and I could not leave with back button. Just another fake page opened.

I scanned the pages here (others are in the comment): https://www.virustotal.com/gui/url/518ffb491d9ae673e803a930d05aae5bd0db9536a93197bfb2a874de76009af2

Could there be some infection? What can I do now to be save?

I deleted cache inside firefox and after that a scan with clamscan. It could not find anything on my device.

Thank you

Asked by cj447 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Do I need to leave or change browsers to turn off firefox updates ? They are corrupting my settings in window 7 pro ?

Where is the link to turn off firefox updates. It seems you have removed it. If I don't receive an answer from you by next week, I'll assume your answer to this problem o… (read more)

Where is the link to turn off firefox updates. It seems you have removed it. If I don't receive an answer from you by next week, I'll assume your answer to this problem of corrupting desktop settings, implies that I should find a different browser than firefox.

Asked by RJK7 7 months ago

Last reply by RobertJ 7 months ago

  • Archived

Pinned tab keep appearing on firefox start.

Hi, I have a pinned tab on my firefox session. And every time I open Firefox it's there. But now I don' want it there, I've unpinned the tab and close it. But it keeps ap… (read more)

Hi, I have a pinned tab on my firefox session. And every time I open Firefox it's there. But now I don' want it there, I've unpinned the tab and close it. But it keeps appearing pinned every time I open Firefox. My configuration for the start page is: Start of Firefox (Default) (or something similar, I don't have it in English) And my session is shared between my home and work computers (maybe this can be related) The pinned tab is open.spotify.com that opens another firefox window to log in. I haven't had any problem with other pinned tabs.

Thanks and sorry for my english.

Asked by eloibuisan 7 months ago

Last reply by Dinushi Dhananjani 7 months ago

  • Archived

Suddenly can't drag and drop URLs to desktop or folder

I was able to do this I believe not long ago, but for the last several days I have not been able to. I disabled all my add-ons and tried on a different PC that is not syn… (read more)

I was able to do this I believe not long ago, but for the last several days I have not been able to. I disabled all my add-ons and tried on a different PC that is not synced. This is the only odd behaviour I am experiencing with FF.

Asked by Hmmmm1111 8 months ago

Last reply by cor-el 8 months ago

  • Archived

My laptop will not buffer bbc iPlayer after a major Wndows10 update

I cannot get the BBC iPlayer to play on my old Toshiba Satellite-pro (2013 model) laptop through Firefox (Firefox 74.0 (64-bit)). It fails to buffer - I just get the revo… (read more)

I cannot get the BBC iPlayer to play on my old Toshiba Satellite-pro (2013 model) laptop through Firefox (Firefox 74.0 (64-bit)). It fails to buffer - I just get the revolving circle endlessly turning. It was working fine last week, but since then Microsoft has installed a major Windows 10 update on the laptop (it took 3 hours to install). That's the only change that I can think of that could have caused it. I have tried checking Norton 360 and making sure that the VPN is off. However, iPlayer works with a different browser. It works fine with Google Chrome. But I don't like Chrome and would prefer to get it working again with Firefox.

Asked by ed 8 months ago

Last reply by Chris Ilias 8 months ago

  • Archived

client certificate on smartcard leads to SEC_ERROR_LIBRARY_FAILURE

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library. When the client cert… (read more)

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library.

When the client certificate is placed into the software security module, Firefox can send it to the requesting web server and it works as expected.

Once the very same certificate was successfully imported into a smartcard and removed from the software security module, authentication fails in Firefox with "SEC_ERROR_LIBRARY_FAILURE". The nginx web server reports: SSL_do_handshake() failed (SSL: error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error:SSL alert number 80) while SSL handshaking, client: xxx.xxx.xxx.xxx, server: 0.0.0.0:443

When using Chrome, the same client certificate from the same smartcard gets used and successfully connects to the web server.

Is there a known issue for this? How can this problem be narrowed down? Is there some kind of debug log file to get further information?

Asked by 0xFF 8 months ago

Last reply by cor-el 8 months ago

  • Archived

How can I prevent Firefox from opening pdf viewer and obscuring the Firefox tabs when download pdf only is enabled?

I set up Firefox in Options to "save" downloaded PDF files. I do not want to launch the Firefox internal PDF viewer or any other 3rd party PDF viewer. However, wheneve… (read more)

I set up Firefox in Options to "save" downloaded PDF files. I do not want to launch the Firefox internal PDF viewer or any other 3rd party PDF viewer. However, whenever I download a PDF file Firefox pops up an empty PDF viewer window. This window completely obscures the Firefox browser window and requires me either to closethe viewer or move it out of the way. This is an enormous pain, as my job requires me to download many PDFs throughout the day. M y question is: is there a way to disable Firefox from launching its PDF viewer window when I download and save a PDF file? If there isn't, I urge the Firefox development team to update Firefox to prevent its PDF viewer from launching when downloading PDFs.

Asked by lrogersjunk 8 months ago

Last reply by cor-el 8 months ago

  • Archived

How do I enable DoD CAC smartcard authentication in Firefox, on macOS Catalina 10.15?

Smartcard reader is not recognized by Firefox when accessing DoD websites that require CAC, like https://cyber.mil/ . I've already imported and trusted the DoD root and … (read more)

Smartcard reader is not recognized by Firefox when accessing DoD websites that require CAC, like https://cyber.mil/ . I've already imported and trusted the DoD root and intermediate CA certificates.

Safari in macOS Catalina now has first-class, integrated smartcard support.

Asked by erick.yamanaka 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox isn't trusting a replaced user certificate.

I access one TLS URL that's secured by user certificate. I had no problem importing the .p12 certificate into my profile's user certificate store ("Your Certificates"), a… (read more)

I access one TLS URL that's secured by user certificate. I had no problem importing the .p12 certificate into my profile's user certificate store ("Your Certificates"), and I could access the URL.

On the TLS URL system, for an unrelated reason, I had to generate a new certificate. My task was to remove the user certificate from my profile's certificate store, and replace with the new certificate.

The replacement was perfect: Delete the old certificate, import the new certificate. Enter the cert password, and see the new certificate, with its new serial ID listed in Firefox's certificate store.

When I try to visit the TLS secured URL, Firefox gives "Secure Connection Failed" and "SEC_ERROR_BAD_SIGNATURE". It says "Peer has an invalid signature."

I'm at a loss how to proceed troubleshooting this.

Asked by NDeMarco 8 months ago

Last reply by dkeeler 8 months ago