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  • Archived

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Passwords not saved and menue-button without function on linux hypridgpu-system when using intel gpu.

If i switch back to the nvidia-driver all functions well. checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware a… (read more)

If i switch back to the nvidia-driver all functions well.

checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware acceleration in general: no help

OS: Ubuntu 16.04.4 LTS HWE

Asked by sosyco 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Can't visit website that's a pdf, get white blank screen.

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's p… (read more)

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

Asked by jonpal 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Sync silently errors out as it's trying to download an add-on

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing: 1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.… (read more)

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing:

1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.org/firefox/downloads/file/951074/session_sync-3.0.2-an+fx-linux.xpi?src=sync: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/FileUtils.jsm :: FileUtils_getDir :: line 64" data: no] Stack trace: FileUtils_getDir()@resource://gre/modules/FileUtils.jsm:64 < getTemporaryFile()@resource://gre/modules/addons/XPIInstall.jsm:1017 < openChannel()@resource://gre/modules/addons/XPIInstall.jsm:2244 < startDownload()@resource://gre/modules/addons/XPIInstall.jsm:2237 < install()@resource://gre/modules/addons/XPIInstall.jsm:2176 < install()@resource://gre/modules/addons/XPIInstall.jsm:2648 < installAddonFromSearchResult/<()@resource://services-sync/addonutils.js:147 < handleInstall()@resource://services-sync/addonutils.js:53 < safeCall()@resource://gre/modules/AddonManager.jsm:188 < makeSafe/<()@resource://gre/modules/AddonManager.jsm:203 < waitForSyncCallback()@resource://services-common/async.js:97 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:166 < create()@resource://services-sync/engines/addons.js:317 < applyIncoming()@resource://services-sync/engines.js:361

I am the owner of the my home directory and permissions on mozilla directory tree are 755.

It appears that this error is also affecting regular downloads from all websites. I have treid creating a new, empty profile and still get the error.

All i get is this message in a popup:

"[null] could not be saved, because an unknown error occurred.

Try saving to a different location."

Asked by progkix 2 years ago

Last reply by user1494117 2 years ago

  • Archived

Firefox crashes

Hi all, I guess I'm not the only one who has this problem... Since the latest Firefox update to the 59.0.2 version I can no longer load the outlook.com page on my I-Mac w… (read more)

Hi all,

I guess I'm not the only one who has this problem... Since the latest Firefox update to the 59.0.2 version I can no longer load the outlook.com page on my I-Mac with OS 10.9.5, altough I have no problem to do it on the Mac book air...?? What it does when I try to open or refresh the outlook.com page is that it begins to load, enough so I see my new emails but the page crashes before I even can open a mail, the ads on the right don't have the time to load either. I tried the workaround by editing the stylo parameters but it doesn't change a thing. And of course I tried to restart everything quite a few times. I'm sending several crash reports a day but to my surprise it appears Mozilla haven't come back with a fix for that after a week. Does anybody have a clue of how making it work whitout having to restore Firefox's previous version?

Thanks!

Asked by Gravzzy 2 years ago

Last reply by philipp 2 years ago

  • Archived

Where is the option to make New Windows open BLANK with the cursor blinking in the Address field, ready for input (as in other browsers)?

When I invoke a New Window, I almost always prefer to immediately start typing the URL, maybe wait a moment for autocomplete, and hit ENTER. No clicking into the Address … (read more)

When I invoke a New Window, I almost always prefer to immediately start typing the URL, maybe wait a moment for autocomplete, and hit ENTER. No clicking into the Address field, no waiting for Home Page to load. I am looking for the option to have my New Windows open BLANK with the cursor blinking in the Address field, ready for input (as in other browsers)? Is there a Preferences setting for this obvious option that I'm overlooking?

Asked by Xooberant 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

what do I do to stop website hanging?

I've tried all the tips and nothing helps, I'm contstantly getting pages hanging and the message" a webpage is buggering up, do you want to stop it or wait". What can I d… (read more)

I've tried all the tips and nothing helps, I'm contstantly getting pages hanging and the message" a webpage is buggering up, do you want to stop it or wait". What can I do? I am not sure this is a Firefox issue as the reason I first came to you is Chrome and Edge also do it so I guess it's windows 10. None of them have been any help hence trying you.

Asked by whobiggs 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Facebook.com seems to be always laggy and makes whole browser slow. (firefox latest version) recently.

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions. Note: i have only two… (read more)

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Asked by nikelmaharjan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do i restore tabs from the session previous to the previous session?

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which … (read more)

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which i dont even like) - and accidentally closed it again before restoring the session.

Upon reopening and attempting the usual 'restore previous session' it now thinks the previous session is the one with just the homepage and the darts story - not my orignial 30 tabs. 

How do I restore the 30 tabs!? Surely there must be a way. I'm not very firefox savy so haven't tried renaming files etc.

Please help F

Asked by fredj000 2 years ago

Last reply by cor-el 2 years ago

  • Archived

firefox is eating up memory and laptop's fan is always working because of it

I have been using Firefox for more than 10 years now. it is the best browser out there. However, starting from last year I have been noticing that my computer's fan is al… (read more)

I have been using Firefox for more than 10 years now. it is the best browser out there. However, starting from last year I have been noticing that my computer's fan is almost always working which takes too much of my battery and I figured that Firefox is the main issue (I did so many research and tests %100 sure). Later, I herd about the new Firefox quantum, and decided to wait and not switch to another browser. the new one was released and I installed it the very first day. I was super happy that it's much faster and use less memory than other browsers (that's right). However, lately (about a month) I noticed the same the fan is always working again, so I check the task manager and found my dear Firefox quantum acting up again even though 3 taps are opened.


I really need help with this issue to stay using Firefox, I am tired of this issue and really considering switching to another browser because this is just not good at all. and I could not find any way to fix it. please see the attached pic it's just unbelievable.

Asked by moom 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Suggestion: Define Edge as the default application for microsoft-edge links in Firefox

At 1:05 PM EDT on April 23, 2018, I stumbled upon a microsoft-edge link when I was reviewing my Microsoft account details and my settings on accounts.microsoft.com. Firef… (read more)

At 1:05 PM EDT on April 23, 2018, I stumbled upon a microsoft-edge link when I was reviewing my Microsoft account details and my settings on accounts.microsoft.com. Firefox asked me if I wanted to open the link I clicked in Microsoft Edge. Mozilla, why not make Microsoft Edge the default app to open microsoft-edge links with every version of Firefox rather than asking me, especially because my preferred apps to open different kinds of file types aren't synced with my Firefox account, which I very much want them to be?

Asked by Thomas James "Tom" Seymour 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

Firefox 59 (Beta) crashed with when running python selenium script which set preference ('media.navigator.permission.disabled', True) on Firefox. Firefox 58 works fine. F… (read more)

Firefox 59 (Beta) crashed with when running python selenium script which set preference ('media.navigator.permission.disabled', True) on Firefox. Firefox 58 works fine. Firefox 59 crashed when our scripting is trying to use the camera and mic on browser. It seems to be a Firefox bug.

Here are the code:

def setUpClass(cls):

if browser == 'firefox': d1 = DesiredCapabilities.FIREFOX d1['loggingPrefs'] = { 'browser':'ALL' }

fp1 = webdriver.FirefoxProfile() fp1.set_preference ('media.navigator.permission.disabled', True) fp1.update_preferences() cls.driver = webdriver.Firefox(firefox_profile=fp1, capabilities=d1)

Asked by LinWoo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments… (read more)

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.

Asked by dannycolab 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Syncing is not working and I tried about:sync-log, and found some errors but don't know how to fix them.

This is the log of error: 1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 1… (read more)

This is the log of error:

1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015364158 Sync.Service INFO Starting sync at 2018-04-18 03:36:04 in browser session YA5kZOsRpWpQ 1524015364160 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1524015364160 Sync.Status INFO Resetting Status. 1524015364160 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1524015364160 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1524015567114 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567116 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1524015567120 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567120 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567122 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567124 Sync.Service INFO Cannot start sync: already syncing? 1524015567158 Sync.SyncScheduler DEBUG Woke from sleep. 1524015567164 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567172 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567172 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567172 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567174 Sync.Service INFO Cannot start sync: already syncing? 1524015570280 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015570282 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015570282 Sync.Service INFO Starting sync at 2018-04-18 03:39:30 in browser session YA5kZOsRpWpQ 1524015570282 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015570284 Sync.Service INFO Cannot start sync: already syncing? 1524015571288 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015571290 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015571290 Sync.Service INFO Starting sync at 2018-04-18 03:39:31 in browser session YA5kZOsRpWpQ 1524015571290 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015571290 Sync.Service INFO Cannot start sync: already syncing? 1524015576296 Sync.Resource WARN GET request to https://sync-540-us-west-2.sync.services.mozilla.com/1.5/100607571/info/collections failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576296 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576298 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1524015576300 Sync.Service DEBUG Exception calling anonymous function: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576300 Sync.ErrorHandler DEBUG Addons installed: 0

Asked by Kreta 2 years ago

Last reply by guigs 2 years ago

  • Archived

Cannot export Firefox bookmarks to html in Firefox 59.02

Hello, Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders,… (read more)

Hello,

Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders, etc)

.json is working fine in both exporting and restoring.

Other people I have read are having this issue.

Look forward to your help and reply.

Billy

Asked by Firefox4Billy 2 years ago

Last reply by jscher2000 2 years ago