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  • Archived

Can't find correct bookmarks in Mozilla/Profile/5ccmq06e.default

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks t… (read more)

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks that I can access when I use firefox browser are not contained in "bookmarkbackups". Thus obviously begs the question(s) 1) where else are my bookmarks for firefox stored, & 2), if this is the only place they are stored, then why are some of my saved bookmarks visable/accessable when using the firefox browser not included in this bookmarkbackups folder? Thank you.

Asked by Dr.Strange 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Waterfox is always slow and even though I set it not to play videos automatically it still does??? How can I stop this behavior??

I don't want the browser to autoplay any videos! It bogs down everything because web site managers are too stupid not to limit the amount of video ads they put on one pag… (read more)

I don't want the browser to autoplay any videos! It bogs down everything because web site managers are too stupid not to limit the amount of video ads they put on one page. If you have several tabs open the browser hangs terribly! I don't want any videos to play automatically and I went into about:config and set the preference to not autoplay videos and yet it still does?? How can I stop this behavior?


And as another pet peeve of mine: why can't firefox switch to some other video player besides adobe since adobe changes daily and constantly has vunerabilities and then you have to reinstall the damn thing every other day or your shockwave stuff doesn't play?? Please do something to stop that behavior as well!

Asked by MrBeepa 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how to stop firefox from immediately playing the sound from a web site when it opens and continuing to play audio from other web sites

The other day I watched a couple of videos online about making carrot cake. Since then, whenever I open the browser, the audio from a web site playing carrot cake recipe… (read more)

The other day I watched a couple of videos online about making carrot cake. Since then, whenever I open the browser, the audio from a web site playing carrot cake recipe directions comes on - audio only, no video. When that recipe audio finishes, the sound from a different web site's carrot cake recipe comes on. When that finishes, a new carrot cake recipe audio from yet another web site comes on. And so it goes. It seems to be on a continuous path of playing carrot cake recipe audio tracks. Do I have to uninstall firefox to make this stop? What data will I lose if I do that? Is there another way to make this stop?

Asked by susanpaula 4 years ago

Last reply by Happy112 4 years ago

  • Archived

All my saved logins have disappeared

My Firefox browser crashed so I had to re-install it but I have now lost my saved logins (passwords). I have the logins.json & Key3.db files, how do I restore them ? … (read more)

My Firefox browser crashed so I had to re-install it but I have now lost my saved logins (passwords). I have the logins.json & Key3.db files, how do I restore them ?

Asked by Micko48 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

firefox crashes with black blank screen and blue border

when I'm on Facebook firefox ver 49.0.1 will randomly crash with a blank black screen and a blue border, sometimes the screen flashes but stays blank. I can exit firefox … (read more)

when I'm on Facebook firefox ver 49.0.1 will randomly crash with a blank black screen and a blue border, sometimes the screen flashes but stays blank. I can exit firefox using the red X in the corner of screen; I restart firefox and it starts as normal with a blank tab. I have crash reporter turned on but it never seems catch these crashes. Crash reporter did catch 1 instance of this problem and I sent the details and crash report to mozilla I still haven't gotten a reply.

I have tried: completely remove and reinstall Firefox 49.0.1 from a "fresh copy" scanned my system for viruses, adware, malware with several different scanners no problems found by any of them. reinstalled system hardware / video drivers - no change.

OS: Windows 7 Ultimate

System: Custom built in MSI mid tower all steel case. MB: ASROCK H81M-HDS w/ newest BIOS and drivers avaliable CPU: Intel Core i3 RAM: 8GB DDR3 "Ballistix" by Crucial HDD: 2 - 1TB, 3.5" sata drives ODD: 2 - DVD-RW sata drives Power Supply: 600W - ATX by Eagle

all of this seems to have started when Firefox updated to 49.0

attached image is what my screen looks like when the crash occurs

Asked by sdbear 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox process stays behind after quit (Windows 10)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so… (read more)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so it doesn't think it crashed.) Running Windows 10. I think this started more or less when the Anniversary Update landed.

To prevent wasted time from either party, here are some things I already tried:

  • disabled all extensions one by one
  • fresh profile
  • fresh install of Developer Edition
  • wiped all traces of Firefox from my system, and still got this on a fresh install → 32 and 64 bit, latest release, oldest release I was able to download, Developer Edition
  • switched antivirus
  • turned antivirus off entirely
  • Windows' own safe mode

Asked by lalomartins 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

After "refresh" my regular sites disappeared. Not even in trash!

I had lost two of my regular inputs long ago, but not until this recent refresh did I realize that was the reason. I have gone into Cookie Manager... over and over... to… (read more)

I had lost two of my regular inputs long ago, but not until this recent refresh did I realize that was the reason. I have gone into Cookie Manager... over and over... to try to re-institute the sites, but it never never works! One site is a regular order source, which also alerts me of sales. For the latest one, I searched for its name to connect, and it is not even in my trash! Should be dozens of them in there. Refresh wiped my system clean. Complete enema! (Where's the colonoscopy??) HOW can I get these things back? I'll NEVER refresh again!!!! Patti Padgett

Asked by phreddefur 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Check Firefox account login history, with IP detail

As we all know that firefox is able to check with which device to login, but is it possible to check which IP to login our Firefox account? I doubt my firefox account be … (read more)

As we all know that firefox is able to check with which device to login, but is it possible to check which IP to login our Firefox account? I doubt my firefox account be hacked and login with different area

Asked by vincentzhang 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do I deleate old gmail accounts from the dropdown sign-on box?

In the sign in with your Google account window after I have clicked on the "enter your email" box a drop-down menu appears with a number of current and deleted email acco… (read more)

In the sign in with your Google account window after I have clicked on the "enter your email" box a drop-down menu appears with a number of current and deleted email accounts. I would like to not have these accounts appear when clicking and the "enter your email" box. Secondly how do I delete an old account from that list of email accounts?

Asked by David902 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Buttons are not working in some websites in Firefox

Hi, all of sudden, buttons are not working in some websites like Gmail, bookmyshow and other sites too. uninstalled completely and tried with different versions but no us… (read more)

Hi,

all of sudden, buttons are not working in some websites like Gmail, bookmyshow and other sites too. uninstalled completely and tried with different versions but no use. installed lower versions and that too doesn't helps me. tried to troubleshoot as in this thread "https://support.mozilla.org/en-US/questions/1148741" however, problem is still remains same. please help me to solve this issue.

Asked by gaanalola 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

I recently built a new pc, and installed Firefox. I enabled sync on my Firefox. It repeatedly crashes, sometimes after running for a while and sometimes quite quickly aft… (read more)

I recently built a new pc, and installed Firefox. I enabled sync on my Firefox. It repeatedly crashes, sometimes after running for a while and sometimes quite quickly after I start it. There is no pattern where if I'm doing some specific activity/browsing specific website that crashes it. I have the latest Firefox version, and my plugins look okay generally speaking. I have not done the RAM test, or Refreshed Firefox because it's a fresh install, or tried it in safe mode.

Latest crash report ID: bp-f2baed26-5dd1-49a4-98db-7f4242161020

Asked by tichao 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How can I stop Firefox checking plugin compatibilty; it's a waste of my time so can I fix it?

Every time I open Firefox a window comes up saying the it's checking to make sure my plugins are compatible. Every time. Every bloody time. Yes, I can hit the enter ke… (read more)

Every time I open Firefox a window comes up saying the it's checking to make sure my plugins are compatible. Every time. Every bloody time. Yes, I can hit the enter key and cancel but it's still an unnecessary pain and waste of time. It's also an INTERRUPTION OF MY WORKFLOW and that makes it a serious problem. I put up with Firefox's all too frequent updates, grudgingly, but I cannot abide the annoying and unnecessary plugin check. Please tell me there is a way to reassure Firefox that there are no new plugins and the plugins are up to date. If this cannot be resolved I will have to consider another browser. As much as I like Firefox, and as much as I Dislike others, I will be forced to switch.

Asked by sepulchre 4 years ago

Last reply by FredMcD 4 years ago