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  • Archived

Bookmarks Problem

Hello Mozilla Community My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't … (read more)

Hello Mozilla Community

My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't retrieve anything from it after that I installed and opened my account (sign in to sync) on the new Firefox but the bookmarks didn't sync after I sign in and I don't have any HTML backup because I thought It is a sync service my bookmarks should be on this account So I want a way to retrieve them whatever it takes

thanks in advance

Asked by Painxsama 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

When a device/OS which already has many add-ons & bookmarks is added to a sync account how exactly is the sync performed?

Is data replaced or merged? How is conflicting data managed (same preference key but with divergent setting)? This "Firefox Sync" feature seems to be rather poorly docum… (read more)

Is data replaced or merged? How is conflicting data managed (same preference key but with divergent setting)?

This "Firefox Sync" feature seems to be rather poorly documented—or I just don't know where to look for the detailed information I'm seeking and there are not any obvious links from the 'regular' support pages.


I have multiple devices, all of which have been setup and in use for some time. I would like to merge the bookmarks and other data, but I've had bad experiences in the past with other sync services resulting in significant losses so I'm wary; especially when there is really absolutely NO useful/helpful information about what happens to data (on both/all devices) when a new device is added...

Any information will be helpful and greatly appreciated!

Asked by AuralArch 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

How I can download firefox for organization?

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию? Where link for download firefox for organization? … (read more)

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию?


Where link for download firefox for organization?

Asked by Maxim_al 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Need to recover lost fireforx bookmarks but cant showing backup in backup folder

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old… (read more)

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old bookmarks from 1 years. I tried refresh firefox and then all backup deleted.

can some one tell me why the bookmark deleted suddenlly.

What is the reason>>

Asked by amol.vir 3 years ago

Last reply by Scribe 3 years ago

  • Archived

Whenever I go to youtube, or something like that, it keeps saying: Your connection is not secure. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It says: The owner of www.youtube.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. T… (read more)

It says: The owner of www.youtube.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

www.youtube.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. The certificate is only valid for untangle

Error code: SEC_ERROR_UNKNOWN_ISSUER


https://www.youtube.com/

Peer's Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIETTCCAzWgAwIBAgIIFHCUdJAAAAAwDQYJKoZIhvcNAQELBQAwdzELMAkGA1UE BhMCVVMxEzARBgNVBAgTCkNhbGlmb3JuaWExEjAQBgNVBAcTCVN1bm55dmFsZTER MA8GA1UEChMIVW50YW5nbGUxETAPBgNVBAsTCFNlY3VyaXR5MRkwFwYDVQQDExB3 d3cudW50YW5nbGUuY29tMB4XDTEwMDEwMjAzMDQwNVoXDTM4MDEwMjAzMDQwNVow EzERMA8GA1UEAxMIdW50YW5nbGUwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEK AoIBAQDa6QQ53I1z0iDd6/GrOlzqg/6QBjPdjQNJoZfXxmt0y0OEjTf5ncMQ7R0P 3+g5ELa1u+4Vsj+jZA0adSLNwoZwkFfCVwPDp0Jk1gvtXmP4G+xZA6Gl2mKTB2iy DvxLFKCG9BQywjf27y7jMf29Xm+2n8O5blnofT9QyXh6j0I76s+FyOPTdJiKGoW1 N+rK2/j6Ec6fhmb42xO0qnEMVdrs6bKGsc3u7TP4FzswKbzA8kTVDA263NZoRSob ec13q/eT1hURiFDQOrioZfO1VhhoQf6oabDCvbhneny4nDQyVoOnhi1XpZA5Hiq3 XYdyYRwMepBTzZaw42+oO6WUTKUxAgMBAAGjggE/MIIBOzAdBgNVHQ4EFgQUPJM7 oNDJ3INkuqjjhi3nNbX+3JIwgakGA1UdIwSBoTCBnoAUWTwOwN0m6Oai0OkTIRgn xobLtUahe6R5MHcxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlhMRIw EAYDVQQHEwlTdW5ueXZhbGUxETAPBgNVBAoTCFVudGFuZ2xlMREwDwYDVQQLEwhT ZWN1cml0eTEZMBcGA1UEAxMQd3d3LnVudGFuZ2xlLmNvbYIJAJ1mkRBTLeKfMAkG A1UdEwQCMAAwCwYDVR0PBAQDAgPoMCcGA1UdJQQgMB4GCCsGAQUFBwMBBggrBgEF BQcDBAYIKwYBBQUIAgIwLQYJYIZIAYb4QgENBCAWHlVudGFuZ2xlIENlcnRpZmlj YXRlIEF1dGhvcml0eTANBgkqhkiG9w0BAQsFAAOCAQEAb0tvb0AWvegKFI/bQR9u LpbOid/c/0Z6NaUahrWkOaC5odiQHavM7A/jtl674/PFCcIA1QCj3KeubL4nAbqA g1/P67S6F3iSEIJ4vYzCL6xE6mi9ak1exPKT2X11f+YuOBXt0LuwnBm28RlAPefX LDezwMz8KyW7Q44srEZj9BestyI+S5Z9+B3e6AuBi4pmvvd6UuVdaI5pdpuXw0Hg dvzFIr5QqHyibWklxv5FOJ2ViDLh6UHXdvOwNs8oD/0fY/ow47IqZQxtf68D6ox8 hOoUFShk3hq81MV0jPCEzhsAqTeQlsxXRT6e2rwEqVEo5nkmfXinTaGI0BGloQpA LQ==


END CERTIFICATE-----

Asked by DrChicken24 3 years ago

Last reply by Happy112 3 years ago

  • Archived

I am getting an Insecure Connection message on one computer. The computer right next to it works fine. How do I fix this?

I have 4 computers that are all configured the same way. They have worked for years. Just this week, I started to get an "Insecure Connection" message on one of them. … (read more)

I have 4 computers that are all configured the same way. They have worked for years. Just this week, I started to get an "Insecure Connection" message on one of them. I can't open my e-mail or any Google Docs. I've cleared everything, reset my router, etc. Nothing has worked.

Asked by elementscv 4 years ago

Last reply by jscher2000 3 years ago

  • Archived

back/forward button does not work

a colleague of mine is running FF 45.2.0 on his desktop and experiences the following problem. normally, when you left klick on the back/forward button (to the left of th… (read more)

a colleague of mine is running FF 45.2.0 on his desktop and experiences the following problem. normally, when you left klick on the back/forward button (to the left of the location bar) and keep the left mouse button pressed for a short while (or simply right klick the button) a drop down will appear showing the previously visited locations which then can be selected for revisiting. With my colleague the drop down does not appear! (On my computer it works fine). My colleague runs three extensions and one theme, but those do not seem to cause the problem. furthermore i made a strange observation: i used a copy of the user profile and i edited the prefs.js and just deleted the entry specifying the startup homepage ('browser.startup.homepage') - and it works ! As soon as i again specify a homepage, the problem will reoccur.

Asked by carpinus 4 years ago

Last reply by John99 4 years ago

  • Archived

how to instal and how to use firefox cloud

sorry I can't find a description how to instal firefox cloud and how to use it; I think a hint where to find a detailed IT-greenhorn-instruction would already help. … (read more)

sorry I can't find a description how to instal firefox cloud and how to use it; I think a hint where to find a detailed IT-greenhorn-instruction would already help.

Asked by EMuehlich 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox does not work with facebook live streaming

So the group I volunteer with, Blind Cat Rescue, started doing their live tours on facebook Sat. You know now facebook has live streaming. Before this we used Ustream but… (read more)

So the group I volunteer with, Blind Cat Rescue, started doing their live tours on facebook Sat. You know now facebook has live streaming. Before this we used Ustream but we can reach so many more people using facebook from our fanpage. There is a issue with Firefox and this streaming. The video shows up, you click it and you get a black area where the video is supposed to show. You can hear sound though. Before you start with have you cleared your cache, have you disabled adons, exts ect. I work with computers. I have done everything you do to check things out before contacting you. We can skip all those steps. I have gone in and disabled use hardware acceleration. I have googled and tried everything I have found that people have suggested. This is not just me its 100s of people we have had to have switch to Google Chrome in order to see our tours now. We average right now over 2100 people viewing our tours on facebook at a time. You can watch the video after the tour is done and its saved on FireFox, but not live while the tour is going on.

Asked by Gena2016 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Each time Firefox starts it asks to re-load add-ons. How can I stop this?

Every time I open Firefox, there is a tab for each add-on and I have to check a box to allow the add-on to be installed. How can these be set to load automatically? … (read more)

Every time I open Firefox, there is a tab for each add-on and I have to check a box to allow the add-on to be installed. How can these be set to load automatically?

Asked by netrunner72 4 years ago

Last reply by sheilach 4 years ago

  • Archived

I have a new Mac. It will download the updates but will not install them. It says I need to "check with my manager". Help me please. Thank you.

Message: Unable to Update: "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact y… (read more)

Message: Unable to Update: "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer."

I don't know what this means or how to begin to do what it says. I would really appreciate it if you could walk me thru this. Thank you so much.

Linda

Asked by Linda1951 4 years ago

Last reply by ideato 4 years ago

  • Archived

My Firefox always freeze for a while when first start up

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my … (read more)

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again.

it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security

anyone know why is that ?

Asked by Lunec4t 4 years ago

Last reply by Azharul Islam 4 years ago

  • Archived

Where is the firefox log stored?

Prior versions of Firefox use to log errors in a file under ~/.mozilla. There is no log present there. I am trying to diagnose a "download failed error" that did not sp… (read more)

Prior versions of Firefox use to log errors in a file under ~/.mozilla. There is no log present there. I am trying to diagnose a "download failed error" that did not specify the error that caused the failure, but no information is logged anywhere that I can find - and I performed a thorough search of my system.

Asked by sylvain-lawrence 4 years ago

Last reply by guigs 4 years ago

  • Archived

Mozilla's Recent Implementation of Control of Firefox's Website Add-Ons/Permissions <"Page Info window"> @ Address Bar . . . (GASP!)

I've read, reread, printed out, perused ad infinitum the Mozilla article concerning the content of the above-mentioned, all to no avail. To state that the control over we… (read more)

I've read, reread, printed out, perused ad infinitum the Mozilla article concerning the content of the above-mentioned, all to no avail. To state that the control over website "permissions" is a frustration, heartache, and dismal failure for the end user, is an understatement!

Adobe Flash Player (v.21.0.0.197) crashes continuously! Firefox (v.45.0.1) crashes continuously! Shockwave Player application crashes also. My online experience has become intolerable and, because the predominate use of my PC is used online, this misery is of paramount importance that relief be sought and applied ASAP! This issue has gone on long enough, for over a year plus! HELP!

The article explaining all related is of no value whatsoever. One cannot permanently set options; once a website is given permission, a function should be available to make it permanent! I the entire program is a nightmare!!!!!!!!!!!!!!!!!!!!!

(GASP . . . H-E-L-P???

Asked by SweetFacz3913 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

permanent language settings

Hi, thanks online support I do know now, how to change the language. But when I left the page within my Mozilla, the old language always comes back ? How to stay on … (read more)

Hi, thanks online support I do know now, how to change the language. But when I left the page within my Mozilla, the old language always comes back ? How to stay on my chosen new language settings ? Thank you !

Asked by JulieRose 4 years ago

Last reply by cor-el 4 years ago