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  • Archived

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (read more)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Locked out of banking website

For several days, I've been locked out of a banking website I use regularly (Fidelity) using Firefox on two different computers. However, I can access the site using Safa… (read more)

For several days, I've been locked out of a banking website I use regularly (Fidelity) using Firefox on two different computers. However, I can access the site using Safari. I'm using an iMac 24 and a Macbook Pro. I've cleared the cache, have turned off the ad blocker for the site, and have an up to date version of Firefox. Thanks in advance for help.

Asked by sallydodds1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I add a picture

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because … (read more)

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because Google is no longer supporting Windows 7 Pro 64 byte.

Asked by rdg_tech 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Password lost.

Hello there, i recently was going to change a password, but i then lost it. I updated the password before it changed and exited out of the change part, this resulted in … (read more)

Hello there, i recently was going to change a password, but i then lost it.

I updated the password before it changed and exited out of the change part, this resulted in me loosing the password.

any way to re obtain it??

Asked by SnapFloresco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unreadable text

Several websites (not sure it's website-related) are displaying some (or a lot) of unreadable text. If I copy the text and then paste it into a page in a text program, it… (read more)

Several websites (not sure it's website-related) are displaying some (or a lot) of unreadable text. If I copy the text and then paste it into a page in a text program, it all reads fine. What could be causing this, and how do I fix it? (Screen shot is attached.)

I am not ultra-technical so please make response clear.

Web page for attached image: https://www.forestrydistributing.com/razor-pro-herbicide-nufarm

Asked by metritype1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

sign in with google

i changed my windows and now i want to sign in with google to firefox for restore my history and information and etc. how i can sign in with google in firefox ? … (read more)

i changed my windows and now i want to sign in with google to firefox for restore my history and information and etc. how i can sign in with google in firefox ?

Asked by hassanito7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

New Blocker

Hi. I just added one of your free features (which name I am forgetting) which allows me to create an email account so as to avoid using my actual email which then forwar… (read more)

Hi. I just added one of your free features (which name I am forgetting) which allows me to create an email account so as to avoid using my actual email which then forwards msgs to my actual email address. I do not want it. How do I remove it?

Thanks.

Asked by barbsussman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (read more)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 1 year ago

Last reply by SupportGB 1 year ago

  • Archived

Annoying url popping up at the bottom left of my screen

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by d… (read more)

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?

Asked by Matt 1 year ago

Last reply by Dropa 1 year ago