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Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 5 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Dragon NaturallySpeaking add-on broke

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to unin… (read more)

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to uninstall and re-install the plug-in, it would not work at all.

This is the installation link Nuance provides: https://dnsriacontent.nuance.com/15/setup/ffinstall.html.

When you try to click the "Install" button, nothing happens. This has caused Dragon to stop working with almost the entirety of Firefox. Please advise on if an update is coming.

Asked by chelsea.hansen33 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 6 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Some of the YouTube videos are not being played in Firefox (in chrome same video is working fine)

I have been observing an issue since a month that- a few YouTube videos are not being played when it is opened in Firefox, whereas the same videos are working fine in oth… (read more)

I have been observing an issue since a month that- a few YouTube videos are not being played when it is opened in Firefox, whereas the same videos are working fine in other browsers. The videos are getting loaded by the time, and the captions are also visible but no picture is visible and no sound. First I thought, may be it's an issue of the AdBlocker (uBlock Origin) that is enabled in my browser, so I disabled it and tried again, but still the same problem.

One of the videos I'm having issue with- https://www.youtube.com/watch?v=W_lzMUGgeYg

Please help, it's too irritating :(

Asked by salmanhere101 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

change homepage when opening new tab

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened… (read more)

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened chose which is very inconvenient

Asked by yoav.other 5 months ago

Last reply by user104147805413306348376805769878442569366 5 months ago

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one o… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 5 months ago

Last reply by Paul 5 months ago

  • Archived

Why my website show slow in fire fox browser?

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire… (read more)

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire fox my website shown late from other browser. If you seen this then please help me. https://prontopizzaandrestaurant.com/ and visit our website.

Asked by abdullahnad098 6 months ago

Last reply by Doc 6 months ago

  • Archived

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropo… (read more)

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

Asked by krodger48 6 months ago

Last reply by MaxLen 6 months ago