Showing questions tagged: Show all questions

Remotely clear login and passwords

How can we clear / delete our data from Firefox installed on a device we don't use any more remotely. Just by removing the device from Firefox account will not clear the… (read more)

How can we clear / delete our data from Firefox installed on a device we don't use any more remotely. Just by removing the device from Firefox account will not clear the login and password information from the browser in the old device.

Asked by Harshith 1 month ago

Last reply by cor-el 1 month ago

The reCAPTCHA is not loaded (blocked).

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each… (read more)

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

Asked by yuri.sokolov.89 1 month ago

Last reply by FredMcD 1 month ago

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 4 months ago

Last reply by FredMcD 3 months ago

History probably not saved

Good day, Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Teleg… (read more)

Good day,

Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Telegraaf I have to log in just once, but since a few weeks I have to log in every time. In firefox settings I have "remember history" on.

Asked by vantoor16 3 months ago

Last reply by FredMcD 3 months ago

FF84 crashes permanently after update

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried… (read more)

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried re installation - no effect I have run FF from a differen Account - same problem I have startet FF in secure mode - same problem

I have found the dump files at AppData\Local\CrashDumps but as FF does not run, I have no idea how to analyze it.

I am in despair and soon so far that I switch to Crome...

Has anyone any idea? Thanks, magu

Asked by magicurmel 4 months ago

Last reply by FredMcD 4 months ago

  • Archived

Keep Getting "Firefox already running, but it is not responding..." Message on attempt to Start Firefox

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same… (read more)

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Asked by dsmith30 7 months ago

Last reply by bjv.rems1 6 months ago

  • Archived

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 8 months ago

Last reply by cor-el 7 months ago

  • Archived

Sorry. We’ve locked your account. The confirmation email we sent to xxxxx@gmail.com was returned.....

attempting to login to Firefox sync I'm told the system has just locked my account - which is odd because I just logged in with the account to log this issue. Message is… (read more)

attempting to login to Firefox sync I'm told the system has just locked my account - which is odd because I just logged in with the account to log this issue. Message is : "Sorry. We’ve locked your account.

The confirmation email we sent to xxxxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

There is nothing wrong with my gmail account either - I checked gmail is not bouncing mail back sent to my address.

Asked by BlackWeta 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

The browser is crashing/freezing

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now. T… (read more)

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now.

Thank you!

Asked by Nico 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox starting automatically with windows

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. … (read more)

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. I have configured the related about:config option but that didn't help .

Asked by kumar_snehashis 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Spelling checker does not work at all in text area

Hi I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help. Here is the problem, when i right click the mouse t… (read more)

Hi

I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help.

Here is the problem, when i right click the mouse to get access to language for spell checking, I do not get the alternatives that include selection of language. This happens in the text area but not in the address area where I can see the option of selecting the language and hence even being able to spell check.

I have tried selecting the language in Outlook, gmail, creating a post in LinkedIn and elsewhere and all I get is nothing.

Incidentally, writing here was ok without any issues.

So, friends out there, please help me solve this one

kind regards

Edward

Asked by edsev 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

hard drive become defective with W7

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020 … (read more)

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020

Asked by j-marc_gatineau 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (read more)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 10 months ago

Last reply by Roland Tanglao 10 months ago

  • Archived

How can I return to the previous password set up?

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager … (read more)

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Asked by dj1dci 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 1 year ago

Last reply by cor-el 1 year ago

  • Archived

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECO

This is the message that I receive when I click on the Firefox icon: Secure Connection Failed An error occurred during a connection to home.packagesear.ch. SSL received a… (read more)

This is the message that I receive when I click on the Firefox icon:

Secure Connection Failed

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by espina7 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is frozen and won't close

this morning when I turned on my computer firefox was open and it looked like the address bar was targeted. Nothing would load. I can see my favorite websites in a drop… (read more)

this morning when I turned on my computer firefox was open and it looked like the address bar was targeted. Nothing would load. I can see my favorite websites in a drop down list but I can't go to them. I cannot access the options or library menus. All I can do is close the window by closing it on the tab not the window itself.

I have run two anti viruses, I have restarted my computer and I have reinstalled firefox. I cannot access anything in firefox. Here is a picture of what I see. I am still getting the same issue.

Asked by dragonstooth257 1 year ago

Last reply by philipp 1 year ago