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  • Archived

new version of firefox says my system will not support it so what can I do ?

my firefox 48.0.2 version on my mac mini keeps repeating crash reporter and will not open i have tried start in safe mode but no luck when I tried to download a new ver… (read more)

my firefox 48.0.2 version on my mac mini keeps repeating crash reporter and will not open i have tried start in safe mode but no luck when I tried to download a new version it said my system would not support it

what can I do

I am OSX 10.8.5

Asked by kingwilliam393 3 years ago

Last reply by James 3 years ago

  • Archived

Firefox crashes during start

When i try to start Firefox x64 in spanish language, as in safe mode as in normal mode, it doesn't start, and Windows 10 registers a crash event in the Registered Events … (read more)

When i try to start Firefox x64 in spanish language, as in safe mode as in normal mode, it doesn't start, and Windows 10 registers a crash event in the Registered Events Console, under Application errors. This error has appeared after updete from 58.0.2 versión to 59.0 versión. The info associated to that error is:

Source Firefox

Summary It stopped running

Date ‎2018/‎03/‎19 13:10

State Report submitted

Description Path to error application: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Error event name: APPCRASH Application info: firefox.exe Application version: 59.0.1.6648 Application timestamp: 5aab0ff7 Error module name: xul.dll Error module version: 59.0.1.6648 Error module timestamp: 5aab14d7 Exception code: c0000005 Exception offset: 0000000000c75366 Operating System version: 10.0.10586.2.0.0.256.48 Reginal info ID.: 3082 Extra info 1: 7f1c Extra info 2: 7f1cce007094dcf47cac9bb61e05fd2a Extra info 3: 872e Extra info 4: 872e2440893e6d8ddd973047321193b2

Problem extra info: Deposit ID: 4380a864fd6e78c97db0ed30a0aa3a57 (2139470616110709335)

Asked by JesusMEySS 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

With build 58 I was getting frequent crashes and had to click on restore tab to continue. FREQUENT crashes. Last night loaded build 59. Now if I even click on "Show all B… (read more)

With build 58 I was getting frequent crashes and had to click on restore tab to continue. FREQUENT crashes. Last night loaded build 59. Now if I even click on "Show all Bookmarks" the program crashes. Firefox no longer works at all.

Asked by tmason1 3 years ago

Last reply by philipp 3 years ago

  • Archived

Random Tab Crash/Whole Mozilla

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports: bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2… (read more)

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports:

bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2018 11:55 bp-e9ad4d93-c3ba-4036-89af-80d511180311 11/03/2018 16:08 bp-ffdd2579-170c-4ecf-9009-7e1791180311 11/03/2018 15:53 bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 09/03/2018 15:59 bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 08/03/2018 20:13 bp-cb88298b-84c7-4eec-91cf-4deb11180308 08/03/2018 19:39 bp-4b141f97-d9bf-491a-997c-9f8dd1180308 08/03/2018 19:26 bp-87100a69-7ca3-4874-98f1-e24401180308 08/03/2018 19:25 bp-811de000-baa0-47c1-a173-6f8961180308 08/03/2018 19:25 bp-e114d9fc-cd63-4260-8402-cc39a1180308 08/03/2018 19:23

Asked by febio_gutama 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a … (read more)

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a profile with the ProfileManager option, but the result is the same. I have been waiting for a couple of weeks to see if a system update would eventually fix this (I installed firefox from Arch's repos). I run Arch Linux 64-bit. I have also tried installling firefox-nightly and even downloading firefox from mozilla with no success

Asked by jorgesca 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestion… (read more)

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions?

Thanks!


Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

Asked by ciccone 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the … (read more)

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the initial one, everything works for some minutes, and then it crashes randomly. If I open a new tab but close the first one, it crashes also. I tried to open Firefox in safe mode, but it still crashes. I don't know what to do.

ID: 22dd5568-60be-4e7a-9b9f-2601a1180208

Asked by lagomes 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

If I leave Firefox open too long or my machine goes to sleep, Firefox crashes and causes my machine to reboot. Firefox 57.0.4 (64-bit) System Details Mac OS X El … (read more)

If I leave Firefox open too long or my machine goes to sleep, Firefox crashes and causes my machine to reboot.


Firefox


57.0.4 (64-bit)


System Details


Mac OS X El Capitan (10.11.6) MacBook Pro (15-inch, Mid 2010) Processor 2.66 GHz Intel Core i7 Memory 8 GB 1067 MHz DDR3 Startup Disk Macintosh HD Graphics NVIDIA GeForce GT 330M 512 MB

Asked by pherbert 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes on opening

Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c… (read more)

Here are the last 5 Crash ID's:

Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630

Please help finding a solution

Asked by dimagaisiner 4 years ago

Last reply by cor-el 3 years ago

  • Archived

Cannot use the main menu - firefox crashes

After update to Firefox 57 (Quantum) - I can no longer access the main firefox menu without firefox crashing. Some other menu's work, but a lot crash. I have tried (after… (read more)

After update to Firefox 57 (Quantum) - I can no longer access the main firefox menu without firefox crashing. Some other menu's work, but a lot crash.

I have tried (after reviewing other postings on this forum):

0) Started Firefox in safe mode

1) Disabling accessibility

2) Disabling Hardware acceleration

3) Created a brand new Profile

4) Output of about:support available here: https://pastebin.mozilla.org/9073540

All with the error persisting.

Asked by Tooto 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Firefox crashes every startup after the lubuntu was updated to 17.10 and update to the firefox version 57 from 56. Same in the safe mode - it crashes on start. Submitted … (read more)

Firefox crashes every startup after the lubuntu was updated to 17.10 and update to the firefox version 57 from 56.

Same in the safe mode - it crashes on start.

Submitted crash report is here (latest) - bp-957d8c93-75ae-481d-8584-40ac41171118

Asked by naval 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes at various points - ntdll.dll

This crash is occurring at random times. Once it happened after trying to print a document, once it happened after logging out of a website. I ran a Windows SFC scan and … (read more)

This crash is occurring at random times. Once it happened after trying to print a document, once it happened after logging out of a website. I ran a Windows SFC scan and ntdll.dll was not corrupt. PC is running Windows 7 Pro x64, Firefox is 56.0.2.

These logs were collected from my user's PC remotely, so I'm not able to click Automatically Add since the issue is not with my own computer. If you need any other information that I did not include here, please let me know.

Any help in getting this figured out is appreciated. Thank you.

Crash ID: bp-ecbd43b6-2fc6-4af1-865e-3b8f31171101

Asked by brilexited 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (read more)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Asked by VincentFrenchyFirefox 4 years ago

Last reply by Shadow110 3 years ago

  • Archived

Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (read more)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Asked by Wumonger 4 years ago

Last reply by FredMcD 4 years ago