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  • Archived

The Video Resumer add on stopped working (for youtube) after recent updates, please help.

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example… (read more)

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example, when you click through YouTube videos, back and forth, they always start from the beginning. No more. With this extension, previously seen videos will resume from where you left them at. Even if you restart your browser." I have: Author Appteligent LTD Version 1.2.3 Last Updated December 10, 2019

Asked by Asinus 10 months ago

Last reply by kumarpawar 6 months ago

  • Archived

Recently Closed Windows and Tabs have been erased by "Forget"

Last night I decided to check the monthly weather forecast just before going to bed. I googled, "weather" then clicked through to a website before realizing it wasn't the… (read more)

Last night I decided to check the monthly weather forecast just before going to bed. I googled, "weather" then clicked through to a website before realizing it wasn't the one I meant to click. I backed out and clicked another link further down the list. I thought to myself, "That's going to screw me up in future because the wrong website will be a visited link and I'll mistake it for my preferred site."

I'm a long-time Firefox user and upgraded to Quantum when it first came out. I had made a cursory inspection of some of the new features at that time, and remembered the little counter-clockwise arrow in the toolbar was supposed to be a shortcut for deleting a set time frame of browsing history. Remembering this, I clicked it and a little menu popped up with options for how much history to forget. I clicked the option to forget 5 minutes.

I'd had multiple windows with multiple tabs open and they all disappeared instantly. I don't know if the browser crashed or simply intended to restart itself, but when it reopened there was only one window with no tabs.

I quickly hit the three bar menu button in the top-right and navigated to Library > History > Recently Closed Windows. Both this menu and Recently Closed Tabs were entirely empty.

My secondary Windows were of secondary importance, but my first and primary window had a large number of pinned and ordinary tabs that I did not want to lose. Tabs that I have been saving for months - some more than a year. Many that I migrated from Firefox I to Quantum. In the past, they have always been recoverable through the History. Now they seem to have been erased without a trace because I clicked, "Forget 5 minutes" from the toolbar.

I tried using Window's System Restore to reset my computer to a restore point from yesterday, but this had no effect on my Firefox session. Is there any way to reverse this and recover the session I've been using daily since before Quantum had been released? Is it anywhere?

Asked by wynden 2 years ago

Last reply by AnnaSycamore 2 years ago

  • Archived

Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (read more)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 11 months ago

Last reply by cor-el 6 months ago

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 month ago

Last reply by cor-el 1 month ago

  • Archived

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 2 years ago

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 4 months ago

Last reply by daniel_a_g 1 week ago

  • Archived

Firefox crashes

after the recent 55.0.3 Firefox update my browser kept crashing. I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser sti… (read more)

after the recent 55.0.3 Firefox update my browser kept crashing.

I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser still crashes.

below is the report ID from "about:crashes"

report ID: 5bb6f547-ce72-46d4-817c-36afc6f53830 report ID: 0d79ca75-3741-4022-9e4c-7570c5b5b0c7

Asked by suzanne_yiu 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Videos stuck on "Loading ad"

Firefox does not play online videos that are "powered by JW Player 7.11.1". They get stuck on a "Loading ad" screen that goes on forever. Examples: http://www.spiegel.de/… (read more)

Firefox does not play online videos that are "powered by JW Player 7.11.1". They get stuck on a "Loading ad" screen that goes on forever. Examples: http://www.spiegel.de/video/donald-trump-ist-in-saudi-arabien-gelandet-video-1768050.html http://www.sueddeutsche.de/politik/russland-affaere-ueberschattet-trumps-erste-auslandsreise-1.3514809 Happens in Firefox, including in Safe Mode and with all plugins deactivated. Doesn't happen in IE. No adblocker installed. And yes, I am in Germany, so the content should be accessible to me. All other web video content that is not "powered by JW Player 7.11.1" (BBC, CNN, ABC, YouTube, ...) works fine. Any help will be appreciated. Thank you!

Asked by worldworm 3 years ago

Last reply by Timwiz 3 years ago

  • Archived

Firefox uses all memory on this website.

Machine: i5-6400T, 12 GB ram, SSD, Windows 10 64b Firefox 64bit. So, what I am having problem with is the on this particular website the browser starts eating up memory … (read more)

Machine: i5-6400T, 12 GB ram, SSD, Windows 10 64b Firefox 64bit.

So, what I am having problem with is the on this particular website the browser starts eating up memory all the way up, until all RAM is used up and then browser starts freezing.

https://fakty.tvn24.pl/ogladaj-online,60

It is a Polish news website. There are several commercials, some background ones. Click to watch the material and after several minutes Firefox uses 8.5 GB RAM.

I cannot figure out why it is happening, so I thought I would ask you guys for help. Maybe you got some tools to look deep what is causing it. It is annoying at about half way through the news starts freezing up and buffers slowly. It is enough to close this one tab and it drops like 10 GB ram.

Asked by PLP 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cannot export Firefox bookmarks to html in Firefox 59.02

Hello, Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders,… (read more)

Hello,

Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders, etc)

.json is working fine in both exporting and restoring.

Other people I have read are having this issue.

Look forward to your help and reply.

Billy

Asked by Firefox4Billy 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (read more)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Unable to play Netflix video

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue… (read more)

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Asked by slmnkhan2016 2 years ago

Last reply by vmoutsop 1 year ago

  • Archived

Passwords not being saved

Greetings, Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field? Thanks, Shane. … (read more)

Greetings,

Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field?

Thanks, Shane.

Asked by Shane 1 year ago

Last reply by arejfour 1 year ago

  • Archived

Since quantum Firefox is not restoring tabs from the previous sessions but the one before that

New tabs are preserved but existing tabs are not opening the URL they were last closed at. For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 a… (read more)

New tabs are preserved but existing tabs are not opening the URL they were last closed at.

For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 and then close the browser. When I open it is at page 1 again. If I then press next to page 7 as the forum/comic has moved on, read the latest and then maybe close the browser a day later, on re-opening it will open to either 1 or 3.

This is across 3 firefox installations, ON 3 PCs.

I just noticed that Open Tabs were set to sync but I actually have no tab crossover between the browsers and they don't restore unless you choose to being them over so each browser with a particular tab open should update that one on re-open, not take it from an instance that does not have that tab open.

Anyway, it is really starting to pee me of as when I re-open my home instance it is not opening Cyanide and Happiness about 30-40 commics behind the last one read.

It all worked perfectly before Quantum and none of my settings have changed.

Cheers,

Rob.

Asked by Bodestone 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (read more)

Hi : )

I love Firefox, and I find it simply excellent. But...

in the last months Im having lots of FREQUENT crashes. I dont know why.

it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.

I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.

I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.

it does not get any better with the above solutions.

below the copy of a mozilla crash report (there are many I just picked one)

could you please help? what can i Do?

thanks a lot merlino


Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant

   Details
   Metadata
   Bugzilla
   Modules
   Raw Dump
   Extensions
   Telemetry Environment

Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID

0x1002

Adapter Device ID

0x9850

Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+

Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart

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Asked by merlino3 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there.

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there. Only with… (read more)

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there. Only with STUPID FIREFOX I get Corrupted Content Error. I cleaned the cache, cleaned the cookies. It worked for one day. Today I get the same problem again! Still no support for session history! And they have not fixed the Session History problem for over the year, IDIOTS! Everyone should dump this stupid browser and go to any other, but this piece of garbage!!!!!

Asked by ReallyPissedOffUser69 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 1 year ago