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  • Archived

I lost 6 years of bookmarks!!

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into… (read more)

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

Asked by mommos2013 1 year ago

Last reply by OBW47 1 year ago

  • Archived

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (read more)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 1 year ago

Last reply by cor-el 1 year ago

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (read more)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

How to setup the audio output to 96KHz or 192Khz

Hi! Chrome based browsers (like chromium or Vivaldi) permit to obtain 96KHz or even 192KHz float 32bit audio output. Firefox stuck at float32le 48KHz. This is not suffici… (read more)

Hi! Chrome based browsers (like chromium or Vivaldi) permit to obtain 96KHz or even 192KHz float 32bit audio output. Firefox stuck at float32le 48KHz. This is not sufficient for me. i have a Linux LinuxMint 20 on a STRIX Z270G audio chip @ 96KHz and headsets like Sennheiser HD650 and GRADO RS1e so able to perfectly perceive the effects of harmonics up to frequency my chip can produce (96KHz band pass).

Question: Is possible in Firefox 78 for Linux to change the max frequency from 48KHz to 96KHz maintaining the float32le setup?

Thank you to all advices!

David

Asked by davidemonge 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

How to downgrade Firefox only theme?

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style".… (read more)

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (:

Asked by DarkDuino 1 year ago

Last reply by enkharta 1 year ago

  • Archived

I am trying to get help with Accounts Recovery, Step 6 is 'enter password' I don't understand! I am to generate a totally new p/w? Then, I do NOT understand STEP 7 at all!

I am trying to use ACCOUNTS RECOVERY, I am writing up the steps on paper, I got to STEP 6 : 'enter new password'..... first problem, Am I to generate a totally new passw… (read more)

I am trying to use ACCOUNTS RECOVERY, I am writing up the steps on paper, I got to STEP 6 : 'enter new password'..... first problem, Am I to generate a totally new password here? 2nd problem, I DO NOT understand at all what STEP 7 is all about? It means nothing to me! Help! Am I missing something? I am English by birth, maybe someone who is also English might help me? Just saying! I have always had excellent service from you all, but this has got me stumped! I guess I must be getting old! Now I have to go back & find the original Q, goodness only knows how I am going to make this all work when I am having problems in the first few steps! BTW, I am using Win 10 64 bit, with Firefox as my browser. Slim Sylv Adding note, it is the rest of the instructions I do not understand. Thanks SlimSylv

Asked by SlimSylv 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

hard drive become defective with W7

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020 … (read more)

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020

Asked by j-marc_gatineau 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Book marks

I just got a new computer & when I click on the library tab then the show all bookmarks all of my folders are gone in the dialog box that pops up. Any help would be a… (read more)

I just got a new computer & when I click on the library tab then the show all bookmarks all of my folders are gone in the dialog box that pops up.

Any help would be appreciated.

Asked by dahollingsworth 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on Windows 10 keeps on failing updates

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an er… (read more)

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an error message "Update Failed", requiring a manual download and install. What can I do to automate the update installs? Thank you.

Asked by rmk9785e 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Missing bookmarks, history and downloads

Updated version of Firefox as recommended. ALL history, bookmarks and downloads are missing! How do I restore to MacBook. I tried steps listed but nothing has worked. Ve… (read more)

Updated version of Firefox as recommended. ALL history, bookmarks and downloads are missing! How do I restore to MacBook. I tried steps listed but nothing has worked. Very frustrated

Asked by juliefritzklein 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (read more)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 8 months ago

Last reply by cor-el 8 months ago

  • Archived

this servis is horrible

your page crashed made me lose my auto log in for game of thrownes winter is comming....Do not know what email I used wont let me back date I spent a lot of money on that… (read more)

your page crashed made me lose my auto log in for game of thrownes winter is comming....Do not know what email I used wont let me back date I spent a lot of money on that account now it is gone.....Cant even get live support I am so mad.........I trusted your auto log in now out a lot of money thanks to your site......Thanks a lot......If I do not get my account back will never use this site again wow herd it was for gaming realy? well thanks for making me lose money and 2 moths of time building a account for nothing...............I need my email so I can log in only have 12 days and the account will be gone for ever.............What a joke.......

Asked by Minedcrime77 1 year ago

Last reply by James 1 year ago