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  • Archived

Add-ons Manager page is blank

I don't know if its the latest update (65.0.1) that did this to me since I don't know when I last went to the page, but when I go to Add-Ons Manager now, all I see is a … (read more)

I don't know if its the latest update (65.0.1) that did this to me since I don't know when I last went to the page, but when I go to Add-Ons Manager now, all I see is a blank page (or rather rows of white tiles) rather than a list of my add-ons that I can click on to modify/remove etc.

Any suggestions?

Thanks

Asked by prouss 1 year ago

Last reply by JayShankar 1 year ago

  • Archived

Firefox websites displaying incorrect times

Hello. I just got a new computer, and when I installing Firefox, I went to gmail, and all the times were so early. like three or four hours earlier than the time I have o… (read more)

Hello. I just got a new computer, and when I installing Firefox, I went to gmail, and all the times were so early. like three or four hours earlier than the time I have on my computer. It happens on every website, not just on gmail. Can you help? Thanks

Asked by SullyBully 1 year ago

Last reply by cor-el 1 year ago

  • Archived

facebook images

Suddenly Firefox has blocking images on my Facebook page. I know it is the browser because I have checked using Chrome and the images appear in that browser just not in F… (read more)

Suddenly Firefox has blocking images on my Facebook page. I know it is the browser because I have checked using Chrome and the images appear in that browser just not in Firefox.

The problem while I setting up a new 'Page' (https://www.facebook.com/Our-Place-751366365220774/?modal=composer) in my account (https://www.facebook.com/warren.bolton.33)

Can you please help me remedy this as I prefer Firefox over Chrome

Thanks a million

Asked by OzWaz 1 year ago

Last reply by Pj 1 year ago

  • Archived

Having upgraded from Win 7 to 10 Mozilla does not appear in default browser list

Yesterday, I 'upgraded' from Windows 7 to 10 (1809). This forced Edge to be default browser. Following the standard procedure via settings does not allow Firefox to be … (read more)

Yesterday, I 'upgraded' from Windows 7 to 10 (1809). This forced Edge to be default browser. Following the standard procedure via settings does not allow Firefox to be default - ie. Firefox does not appear in the 'default apps' / 'choose an app' list, only Edge, Internet explorer and 'look for an app'. Any ideas how to restore Firefox as default, preferably without re-installing or registry changes?

Any help greatly appreciated.

Asked by etg 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Firefox update to version 65.0.1 (from last night) erased my browser history

I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/1… (read more)

I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/14, exists any longer. I first noticed this when typing in a website I check daily, but I didn't have any autocomplete suggestions (normally I just type the first 2 letters and get a suggestion of the full site and I am able to just hit enter to go there). Just now, I checked my history folder to find a site I have not visited in the last few months, but with no history before yesterday, I am not sure how to proceed. I believe my bookmarks are intact (I do not typically use bookmarks, but there are a handful present, and I did not create them today, so I believe they are from before last night's update).

I do use an add-on to record my open tabs, and it someone does go back longer than this, so maybe I can find some of the sites I used to have. However, I could really use the history feature, I have some stuff last summer I would like consult ASAP. I can verify that I have not manually erased my history, at least not going back before something I viewed within a given hour (I don't go back and erase things from say, yesterday, last week, last month, last year, etc). Any thoughts?

Asked by EKenworthy 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Usernames and passwords are not saved

this happened previously and some-one suggested going back to a previous version of Firefox which solved it but it has stopped saving passwords again. How to go back aga… (read more)

this happened previously and some-one suggested going back to a previous version of Firefox which solved it but it has stopped saving passwords again. How to go back again please?

Asked by whmf00001 1 year ago

Last reply by TedT_USA 1 year ago

  • Archived

Why must FF 65.0.1 run as Administrator to prevent APPCRASH in ntdll when closing FF?

The only way I can prevent the following event is to run FF 65.0.1. (W7-64) as an Administrator. Is there any way around this? My other computers running FF 65.0.1 under … (read more)

The only way I can prevent the following event is to run FF 65.0.1. (W7-64) as an Administrator. Is there any way around this? My other computers running FF 65.0.1 under W7-64are running fine. UAC says that FF does not require elevation.

I've tried restoring FF, disabling all the extensions, running in safe mode, all to no end.

If it's a clean install that's required, can I accomplish that and still preserve bookmarks, profiles, etc?

Faulting application name: firefox.exe, version: 65.0.1.6981, time stamp: 0x5c621ad0 Faulting module name: ntdll.dll, version: 6.1.7601.24354, time stamp: 0x5c3565b8 Exception code: 0xc0000005 Fault offset: 0x000000000002d196 Faulting process id: 0x2048 Faulting application start time: 0x01d4c998e0645f3f Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 224b3cc3-358c-11e9-a0fc-005056c00008

Asked by smgold 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks are hard to find

I have had this issue for years now. I love firefox, but you guys have to fix this. It's as unacceptable as Steam having no volume button on game trailers for years. I wa… (read more)

I have had this issue for years now. I love firefox, but you guys have to fix this. It's as unacceptable as Steam having no volume button on game trailers for years.

I want to see my bookmarks with the click of a mouse. Not my recent bookmarks. Not my recent highlights. Not my bookmarks toolbar. Just. My. Bookmarks.

It's the most important browsing function right after back, forward, search/web bar and tabs. It's utterly, utterly unacceptable that I can't access my bookmarks with one click.

I'm not going to mod it or download an app. As far as I'm concerned, this is a bug that hasn't been fixed in years. Please get it together.

With all my frustrated love, Redtail

Asked by redtail2 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

How to delete certificate authority from installation folder instead?

Is there a way to delete a certificate authority from Firefox's installation folder or user profiles on Windows 7/10? Got this error code: SEC_ERROR_BAD_SIGNATURE (proble… (read more)

Is there a way to delete a certificate authority from Firefox's installation folder or user profiles on Windows 7/10?

Got this error code: SEC_ERROR_BAD_SIGNATURE (problem from Mozilla and antivirus providers)

Currently the only solution been mentioned is to go to open Firefox -> Options -> Certificate Manager -> Authority to manually select and delete the certificate -> restart computer. If 3 out of 5 domain users' Firefox have this same issue, had to individually log into these 3 users to do the same steps three times, very inconvenient.

upgrading/reinstalling Firefox doesn't resolve this issue. current Firefox version in use: 65.0.2 (64-bit)

Asked by cmit 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

can't download gmail attachments in firefox

when i try to download attachments such as a jpeg in gmail messages, nothing happens. i click the download button and nothing, no download is started / nothing in the dow… (read more)

when i try to download attachments such as a jpeg in gmail messages, nothing happens. i click the download button and nothing, no download is started / nothing in the downloads menu.

i've tried starting firefox with addons disabled, no effect

works fine in chrome/ie, can save pictures from other sites no problem

Asked by cactuschef 1 year ago

Last reply by Pj 1 year ago

  • Archived

I want to download java from this

Hi, I want to download java from this "https://java.com/en/download/windows-64bit.jsp but I am getting this alert message before download We have detected you are using t… (read more)

Hi,

I want to download java from this "https://java.com/en/download/windows-64bit.jsp but I am getting this alert message before download We have detected you are using the 64-bit version of Firefox which will not run the Java plugin from this browser. More info

I have downloaded this firefox version 65.0.1 (64-bit)

Can you please help me in resolving this error??

Thank you in anticipation.

Asked by meenakshisal 1 year ago

Last reply by James 1 year ago

  • Archived

Norton password manager extension, no vault entries shown

Hellow everyone, I am new to the community but have used Firefox for a short time. My problem started I believe after a small update from Firefox about a week ago and is … (read more)

Hellow everyone, I am new to the community but have used Firefox for a short time. My problem started I believe after a small update from Firefox about a week ago and is on both my Windows 10 Desktop and Laptops. When I now open my Norton vault the dropdown window it only displays the blank 158 entries with a gray circle to the left, and reports 0 vault entries indicated at the header block. If you then select the vault tab it is a similar story other than it reports on the header that there are 158 entries and the blank vault password boxes now have a blue circle. The vault sync window reports complete and I can see my complete Vault both on IE11 and from Norton Security. Have tried lots of reinstalls of Firefox and the the add-on extensions, even had Norton support chat help but still the same problem. Has there been anyone else with this problem and is there a fix or is the problem with my machines only ?l

Asked by CitroenX 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All login passwords disappeared and firefox isn't saving them

About a month ago all of my login passwords disappeared and firefox isn't saving them anymore. I tried using the logins.jason with key3 or key4 files from the Old Firefox… (read more)

About a month ago all of my login passwords disappeared and firefox isn't saving them anymore. I tried using the logins.jason with key3 or key4 files from the Old Firefox but it keeps renaming them corrupt.

It's been asking to save my passwords but it's not actually saving saving them and this is turning into a real; problem.

I posted about it then but I can't find it and besides what they said to do didn't work and someone said it was posted in the wrong place or something so I'm posting it again.

Thanks

Asked by Seven5555 1 year ago

Last reply by SONNY MARK 10 months ago

  • Archived

Disable or change keyboard shortcuts?

I thought pressing the letter "D" on my keyboard would've deleted the files I selected in my downloads, when I right clicked on them. Except that's the keyboard shortcut … (read more)

I thought pressing the letter "D" on my keyboard would've deleted the files I selected in my downloads, when I right clicked on them. Except that's the keyboard shortcut to clear the downloads. I've asked Mozilla several times to at least have a notification pop-up when you delete something, but nope! They didn't make that change.

Asked by ninja404 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Youtube redirects to a specific channel

Whenever I open youtube on Firefox it randomly keeps reloading a specific channel, instead of staying on homepage. I DO NOT have youtube hugh definition add-on installed.… (read more)

Whenever I open youtube on Firefox it randomly keeps reloading a specific channel, instead of staying on homepage. I DO NOT have youtube hugh definition add-on installed. What could possibly be the source of this? Most solutions I could find blames that one add on that I am not even using.

Asked by biolinguist 11 months ago

Last reply by StrahlTiger 8 months ago

  • Archived

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine. Previous to this week, I've been accessing AT&… (read more)

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.

Asked by jrenfroe 1 year ago

Last reply by Pj 1 year ago