Firefox Support Forum

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore.rdf file as described here: https://support.mozilla.org/en-US/questions/1140329 - deleting the whole Firefox folder in Application support - banging my head against the wall.

I'm still not able to get a properly sized download prompt so I can actually download files.

Downloads work fine in Chrome and Safari on the same sites.

Here are my last few crash reports, please let me know if there is anything you need that can help solve this. Thanks in advance!

bp-b598db97-5360-498c-8300-d2b842161019 10/19/2016 6:36 PM 0a9839f3-e14b-4214-986b-8cac1809fb87 10/19/2016 5:12 PM 561fb51f-b963-4f4b-94dc-86617627d26e 10/19/2016 3:40 PM bp-d6b6d11b-9607-4763-a39d-f7ce02161003 10/3/2016 12:21 AM

when I'm on Facebook firefox ver 49.0.1 will randomly crash with a blank black screen and a blue border, sometimes the screen flashes but stays blank. I can exit firefox using the red X in the corner of screen; I restart firefox and it starts as normal with a blank tab. I have crash reporter turned on but it never seems catch these crashes. Crash reporter did catch 1 instance of this problem and I sent the details and crash report to mozilla I still haven't gotten a reply.

I have tried: completely remove and reinstall Firefox 49.0.1 from a "fresh copy" scanned my system for viruses, adware, malware with several different scanners no problems found by any of them. reinstalled system hardware / video drivers - no change.

OS: Windows 7 Ultimate

System: Custom built in MSI mid tower all steel case. MB: ASROCK H81M-HDS w/ newest BIOS and drivers avaliable CPU: Intel Core i3 RAM: 8GB DDR3 "Ballistix" by Crucial HDD: 2 - 1TB, 3.5" sata drives ODD: 2 - DVD-RW sata drives Power Supply: 600W - ATX by Eagle

all of this seems to have started when Firefox updated to 49.0

attached image is what my screen looks like when the crash occurs

I recently built a new pc, and installed Firefox. I enabled sync on my Firefox. It repeatedly crashes, sometimes after running for a while and sometimes quite quickly after I start it. There is no pattern where if I'm doing some specific activity/browsing specific website that crashes it. I have the latest Firefox version, and my plugins look okay generally speaking. I have not done the RAM test, or Refreshed Firefox because it's a fresh install, or tried it in safe mode.

Latest crash report ID: bp-f2baed26-5dd1-49a4-98db-7f4242161020

My bingo games are now blocked so I cannot see my balance or half the page. I have given all the permissions to allow the sites but it just does not work. I have tried now for three days but no joy. I am thinking of going to a different place to use these sites maybe internet explorer or similar.