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  • Archived

How to stop firefox from constantly popping up firefox homepage, up to 20

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of … (read more)

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of these work are contributing. Its been going on for 2 weeks now. If I'm not using firefox, it happens on Chrome as well.

Asked by chinky_candie 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Each time Firefox starts it asks to re-load add-ons. How can I stop this?

Every time I open Firefox, there is a tab for each add-on and I have to check a box to allow the add-on to be installed. How can these be set to load automatically? … (read more)

Every time I open Firefox, there is a tab for each add-on and I have to check a box to allow the add-on to be installed. How can these be set to load automatically?

Asked by netrunner72 4 years ago

Last reply by sheilach 4 years ago

  • Archived

My Firefox always freeze for a while when first start up

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my … (read more)

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again.

it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security

anyone know why is that ?

Asked by Lunec4t 4 years ago

Last reply by Azharul Islam 4 years ago

  • Archived

Firefox does not work with facebook live streaming

So the group I volunteer with, Blind Cat Rescue, started doing their live tours on facebook Sat. You know now facebook has live streaming. Before this we used Ustream but… (read more)

So the group I volunteer with, Blind Cat Rescue, started doing their live tours on facebook Sat. You know now facebook has live streaming. Before this we used Ustream but we can reach so many more people using facebook from our fanpage. There is a issue with Firefox and this streaming. The video shows up, you click it and you get a black area where the video is supposed to show. You can hear sound though. Before you start with have you cleared your cache, have you disabled adons, exts ect. I work with computers. I have done everything you do to check things out before contacting you. We can skip all those steps. I have gone in and disabled use hardware acceleration. I have googled and tried everything I have found that people have suggested. This is not just me its 100s of people we have had to have switch to Google Chrome in order to see our tours now. We average right now over 2100 people viewing our tours on facebook at a time. You can watch the video after the tour is done and its saved on FireFox, but not live while the tour is going on.

Asked by Gena2016 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Prevent a child from disabling Norton plugin.

I have Norton parental controls installed on a child's laptop. However I often get an email from Norton stating "The Norton Family browser plug-in was turned off on: … (read more)

I have Norton parental controls installed on a child's laptop. However I often get an email from Norton stating "The Norton Family browser plug-in was turned off on: <<PC-Name>> - Mozilla Firefox Can I prevent the plug-in being disabled?

Asked by Rob 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

back/forward button does not work

a colleague of mine is running FF 45.2.0 on his desktop and experiences the following problem. normally, when you left klick on the back/forward button (to the left of th… (read more)

a colleague of mine is running FF 45.2.0 on his desktop and experiences the following problem. normally, when you left klick on the back/forward button (to the left of the location bar) and keep the left mouse button pressed for a short while (or simply right klick the button) a drop down will appear showing the previously visited locations which then can be selected for revisiting. With my colleague the drop down does not appear! (On my computer it works fine). My colleague runs three extensions and one theme, but those do not seem to cause the problem. furthermore i made a strange observation: i used a copy of the user profile and i edited the prefs.js and just deleted the entry specifying the startup homepage ('browser.startup.homepage') - and it works ! As soon as i again specify a homepage, the problem will reoccur.

Asked by carpinus 4 years ago

Last reply by John99 4 years ago

  • Archived

Firefox does not allow me to edit my website and distorts pix on the site when I open with it.

I have a Weebly website. Firefox recently does not permit me to edit my site and, when I play my site on Firefox it distorts the formatting. Chrome and Edge allow me on t… (read more)

I have a Weebly website. Firefox recently does not permit me to edit my site and, when I play my site on Firefox it distorts the formatting. Chrome and Edge allow me on the site to edit and do not distort the images.

Asked by castlegorm6 4 years ago

Last reply by cor-el 4 years ago

  • Archived

permanent language settings

Hi, thanks online support I do know now, how to change the language. But when I left the page within my Mozilla, the old language always comes back ? How to stay on … (read more)

Hi, thanks online support I do know now, how to change the language. But when I left the page within my Mozilla, the old language always comes back ? How to stay on my chosen new language settings ? Thank you !

Asked by JulieRose 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I have a new Mac. It will download the updates but will not install them. It says I need to "check with my manager". Help me please. Thank you.

Message: Unable to Update: "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact y… (read more)

Message: Unable to Update: "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer."

I don't know what this means or how to begin to do what it says. I would really appreciate it if you could walk me thru this. Thank you so much.

Linda

Asked by Linda1951 4 years ago

Last reply by ideato 4 years ago

  • Archived

Unable to pull up Firefox

Suddenly, I can not pull up Firefox. it is version 45.0. I was on the day before yesterday, and I was scanning through the support pages because I want to block the thing… (read more)

Suddenly, I can not pull up Firefox. it is version 45.0. I was on the day before yesterday, and I was scanning through the support pages because I want to block the thing that stops Firefox from going to another page, but I never figured it out. Probably did something by mistake. Message: "Firefox is not responding" - blank browser screen. When I follow "We've made some educated guesses about your current browser and operating system" on the support page it brings up blank fields.

I did try to download a newer version a couple of weeks ago, but the download did not go through. I am able to pull up Safari, but I prefer Firefox. Running Mac OS 10.10.5.

Is there a phone number for Mozilla support? Looked and could not find it. Thankyou.

Asked by gonenative3 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Yahoo's webpage locks up the Firefox 45.0b6

Yahoo's webpage locks up the Firefox 45.0b6 every morning for about a minute. Freeze the whole GUI, nothing works until it releases. This has happened in the past, goes o… (read more)

Yahoo's webpage locks up the Firefox 45.0b6 every morning for about a minute. Freeze the whole GUI, nothing works until it releases. This has happened in the past, goes on for months until some update changes things, then it works fine for awhile, but usually something else stops working, a never ending cycle with something always broken.

Asked by Sempusa 4 years ago

Last reply by John99 4 years ago

  • Archived

constantly crashing

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21… (read more)

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

Asked by ssb2 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

I have been trying to play my games on Facebook/Farmville since 8:00 a.m. this morning with no success. Yesterday it was fine but today nothing but crashes. I've gone int… (read more)

I have been trying to play my games on Facebook/Farmville since 8:00 a.m. this morning with no success. Yesterday it was fine but today nothing but crashes. I've gone into all the devices you have set-up for troubleshooting. I've taken all the suggestions I could follow (since I'm not a computer wiz) but to no avail. I've updated Windows, Adobe Reader and Mozilla. I've cleaned my browser from threats but nothing seems to work. When my game crashes and I click the box send rept it doesn't open. I am so totally exhausted from going over the same materials (you have online) over and over to no avail. Please help me with this problem!

Asked by sparkle0768 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Can I leave the auto reload option set, but add exceptions?

Can I leave the auto reload option set, but add exceptions? Some weather cams for instance require constant refreshes, but this option make them difficult to use. I wou… (read more)

Can I leave the auto reload option set, but add exceptions? Some weather cams for instance require constant refreshes, but this option make them difficult to use. I would like the option to remain for other sites though.

Asked by british-aviator 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Missing information

Many webpages I go to - Firefox does NOT show some of the text etc on the page, just empty spaces where text should be. If I put the cursor on the empty spot, sometimes t… (read more)

Many webpages I go to - Firefox does NOT show some of the text etc on the page, just empty spaces where text should be. If I put the cursor on the empty spot, sometimes the cursor turns into a pointing hand to select something. If I click on the spot it brings up another web page or somewhere on the same page. If I use the cursor to highlight the empty space - text shows up in a pale blue color.

This happens whether "Adblock" on or off, whether "NoScript" is on of off. I even restarted Firefox in "Safe Mode" and it still does not show the text.

It seems like the more Mozilla upgrades Firefox the worse it gets.

If I open up the same page in Google Chrome, everything shows up as it should.

That same page is : http://www.chick.com/information/authors/

which is the most blatant so far in NOT showing up the text.

What is Wrong??? Firefox has been my default browser for years - but the last several Firefox upgrades seem to get worse with each upgrade.

I'd hate to change to a different browser.

Will you help me with this problem?

I'm using Windows 7 x64 Home Premium

Please respond

Thank You

Asked by cadman263 4 years ago

Last reply by cor-el 4 years ago