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  • Archived

my homepage always revert back to "istartsurf", need help

Hi, My homepage always revert back to istartsurf page, i already tried alot of methods and still can't change my homepage. I already delete all the istartsurf files and c… (read more)

Hi,

My homepage always revert back to istartsurf page, i already tried alot of methods and still can't change my homepage. I already delete all the istartsurf files and content from my desktop pc, also delete the files in regedit and use few of the anti-malware program like adwcleaner, malwarebytes anti-malware, advancesystem care and etc, but the homepage still stay as istartsurf. I also try change the option in firefox, like change the homepage to yahoo or google, after i change the homepage to yahoo.com and i click the new tab and click home, it show the yahoo.com website as my homepage but when i exit the firefox and open again, the homepage will revert back to istartsurf page...

Please help me, really need advice here. Thank you :)

Asked by kuyon 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes - every day, several times.

When I close it - there is always a message box about the plug-in container having crashed. This is becoming a major inconvenience, having to shut down and re-start Fir… (read more)

When I close it - there is always a message box about the plug-in container having crashed.

This is becoming a major inconvenience, having to shut down and re-start Firefox every 20 minutes or so....

I am considering replacing it with Chrome.

Asked by Doctor9 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Flash Player crashes every single time I try and use it

For the last weeks every single time I have used Flash Player (e.g online games) it freezes and crashes. At best I can get maybe 2 minutes of it working before it crashe… (read more)

For the last weeks every single time I have used Flash Player (e.g online games) it freezes and crashes. At best I can get maybe 2 minutes of it working before it crashes and usually takes out all Firefox tabs in the process (have to restart the whole lot).

I wasn't having this issue using Google Chrome although I have for the past 2 days.

I have done a system restore on my own computer, run virus checks, and have updated to the latest versions of varous plugins (Adobe, Java, Flash etc). Yet none of this fixs the constant crashes. It would appear I am not alone in this, but no-one online seems to be able to help or have found a solution.

Asked by acceberbex 5 years ago

Last reply by kenprice 5 years ago

  • Archived

Unity web player causing Firefox to become unresponsive

I installed the unity web player plugin ages ago, to play online games, but since earlier today, Firefox becomes unresponsive (or occasionally, Unity crashes) when trying… (read more)

I installed the unity web player plugin ages ago, to play online games, but since earlier today, Firefox becomes unresponsive (or occasionally, Unity crashes) when trying to play those games. I never had this problem before. I have restarted my computer, I have tried opening firefox in safe mode, I have done a virus scan, and I've tried reinstalled both firefox and unity, and my problem still persists. I have no idea what I can do to fix the problem.

Asked by georgethewanderer 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

The 'pin it' button for Pinterest has disappeared. How do I get it back?

The 'Pin It' button for pinterest has disappeared from my toolbar and I am not having any success adding it back on.. Having recent issues with Adobe Flash, I reset Firef… (read more)

The 'Pin It' button for pinterest has disappeared from my toolbar and I am not having any success adding it back on.. Having recent issues with Adobe Flash, I reset Firefox settings and that's probably when it was removed. In an attempt to simply add it again, I tried searching for it as an option in the Firefox 'get add-ons', but cannot find it--which I find unusual because it's a very popular add-on.

I tried to add it from the Pinterest, following their specific instructions for Firefox, but if it has been successfully installed, I cannot find it on the toolbar and it does not appear in the 'additional tools and features' that I navigate to via the 'customize' option.

Asked by PogoStick99 5 years ago

Last reply by cor-el 5 years ago

  • Archived

thawte Extended Validation SSL CA / Certficate viewer using 2 different fonts

I received an error going to https://www.secunia.com stating that the site could not be trusted as the issuer of the certificate (in this case thawte Extended Validation … (read more)

I received an error going to https://www.secunia.com stating that the site could not be trusted as the issuer of the certificate (in this case thawte Extended Validation SSL CA) was unknown. I went to GRC.com and ran the https fingerprint tool to evaluate if the site certificate was ok and when I compared fingerprints I noticed that two different fonts were being used in the SHA-1 and SHA-256 fingerprints.

I want to say that this laptop has malware infections that I am trying to clean. I have removed some but am confident that more remain. I was going to that website to download a tool that assists in keeping all application current with all publisher updates.

Asked by JustinAlt 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How dare you dictate https to me without a shutoff in the main menu, hated ie for that kind of arrogance, should I /we replacing you too?

Firefox even says firefox is suspicious, and sometimes does not give you choice to accept the risks. It also does not allow for a permanent acceptance. (that option is gr… (read more)

Firefox even says firefox is suspicious, and sometimes does not give you choice to accept the risks. It also does not allow for a permanent acceptance. (that option is greyed out.)

Asked by short_snort 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How do I undo a security exception?

I brought up a site that I had been using, but got a security warning, asking if I wanted to make an exception. Because I have been using this site for advertising and w… (read more)

I brought up a site that I had been using, but got a security warning, asking if I wanted to make an exception. Because I have been using this site for advertising and was familiar with it, I made an exception, only to find out it kept giving me warnings for other pages on the site. This disturbed me and I would like to undo the security exceptions I have made, but don't know how to access this feature.

Asked by Ginnyd 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Can"t do internet banking

I use firefox, great browser. Till a few days ago I could do internet banking. Now I can only approched internet banking. But now if i want to make a payment, firefox kee… (read more)

I use firefox, great browser. Till a few days ago I could do internet banking. Now I can only approched internet banking. But now if i want to make a payment, firefox keep on loading the site. So I cannot make the payment while using firefox. With IE and google chrome it can. The bank support helpt me. We clean up the browser, no proxy etc etc. but it did not helpt. The second line IT personal says that there must be something with fierefox. The bank do not know about it. The bank says that if other browser is working they will do nothing more or me. I have tried with 2 computers. I have tried with oyher accounts. Nothing helpt. Pls, who have a solution??

Asked by riamos 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Hi, i still want use mozilla firefox, but this shutdowns 3 times to 5 minutes is bad.. bp-12375d44-7aa5-4c9d-9fbb-490432151103 bp-e996b78d-89b3-4845-a24f-a3f222151103 bp-… (read more)

Hi, i still want use mozilla firefox, but this shutdowns 3 times to 5 minutes is bad..

bp-12375d44-7aa5-4c9d-9fbb-490432151103 bp-e996b78d-89b3-4845-a24f-a3f222151103 bp-51a37260-0175-4ef4-b2c9-87e522151102

Asked by oxygen008cz 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

The download of my update is asking me for a password and I have no idea which one to give it. I tried all the ones I usually use and did not succeed. HELP, ple

To update to the latest version of Firefox, I am being asked for my password. I have no idea what password to give it and I tried all the ones I use elsewhere to no effec… (read more)

To update to the latest version of Firefox, I am being asked for my password. I have no idea what password to give it and I tried all the ones I use elsewhere to no effect. Google is telling me to get the latest version. Now what? Most other applications give you an option to reset but not here. HELP, please

Asked by JohnRedman 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Beginning with version 41, Firefox updates/downloads will not launch. Windows 7.

I have 32-bit and 64-bit Dell desktops, both running Windows 7. Beginning with version 41, Firefox either will not download, install, and launch, or else doesn't recogni… (read more)

I have 32-bit and 64-bit Dell desktops, both running Windows 7. Beginning with version 41, Firefox either will not download, install, and launch, or else doesn't recognize the security certificates of certain common web sites (e.g., amazon.com, facebook.com, firefox.org (!)) and displays them as text only. On the 32-bit machine, I was okay through version 42.x, but when I tried to update to version 43.0, Firefox isn't recognized as legitimate software. I am running McAfee virus scan 8.8, in case that's relevant.

I hope you can solve this problem, because I much prefer Firefox to Internet Explorer, which I'm forced to use when Firefox isn't working.

Thanks.

Asked by terryfain 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Yahoo Mail Settings icon not working in FF 41

since the last 2 version upgrades, the Yahoo Mail Settings Gear Icon in FF is not working. It works fine in IE. i tried clearing cookies on a blank yahoo.com page.. there… (read more)

since the last 2 version upgrades, the Yahoo Mail Settings Gear Icon in FF is not working. It works fine in IE. i tried clearing cookies on a blank yahoo.com page.. there were no cookies. I changed the URL to mail.yahoo.com, again no cookies. What happened?

Asked by reselience 5 years ago

Last reply by Scribe 5 years ago

  • Archived

Drop-down menus won't stay open

I'm having some major issues using Firefox and a few websites, mostly one called RenWeb. When I click on a drop-down menu, it either won't open and I have to use the down… (read more)

I'm having some major issues using Firefox and a few websites, mostly one called RenWeb. When I click on a drop-down menu, it either won't open and I have to use the down arrow on my keyboard to scroll through the options, OR the drop-down menu flashes open and snaps shut before I can select an option.

I've tried updating my computer's software, Firefox, reinstalling Firefox, turning off the hardware acceleration, and reinstalling Flash. So far, no luck.

Asked by KJHark 5 years ago

Last reply by cor-el 5 years ago

  • Archived

facebook is not being allowed to open, and no option to allow the website

the error message www.facebook.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not b… (read more)

the error message

www.facebook.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

(Error code: sec_error_unknown_issuer)

Asked by gilsquestion 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How to solve certificate interception on work computer?

I am encountering the "The certificate is not trusted because the issuer certificate is unknown." on each and every website I try to visit. Even in google.com. I am on a … (read more)

I am encountering the "The certificate is not trusted because the issuer certificate is unknown." on each and every website I try to visit. Even in google.com.

I am on a computer at work. I have browsed the internet for a fix and as of the answer of [this question](https://support.mozilla.org/en-US/questions/1032509), I am guessing that the problem is the interception of my network connection by some program.

However, I don't know what I can do to solve this problem. Probably trying to stop the interception of my network is not possible since that would be against the company policies. So, is there any way to use the Firefox properly at work? What can I do to get it working?

Best regards

Asked by utku1 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Windows 7 to 10 upgrade - 10 Firefox extensions disabled? Help

The extension I use daily with Firefox is Lastpass. It and 9 others are 'disabled'! There is no choice to re enable them. They still work on my Windows 7 laptop so it… (read more)

The extension I use daily with Firefox is Lastpass. It and 9 others are 'disabled'! There is no choice to re enable them. They still work on my Windows 7 laptop so it is apparently a W10 problem.

Asked by iamdave 5 years ago

Last reply by cor-el 5 years ago