Showing questions tagged: Show all questions
  • Archived

Firefox no longer displays comments on Youtube videos, unless I switch the view to > page style>No Style.

But then there is no page formatting. I've searched and tried everything I know of. If it's a Youtube setting I can't find it. I see the playing video but below there are… (read more)

But then there is no page formatting. I've searched and tried everything I know of. If it's a Youtube setting I can't find it. I see the playing video but below there are just related videos. What's wrong? (Firefox 37.0.2)

Asked by cognoman 6 years ago

Last reply by cor-el 6 years ago

  • Archived

When I open firefox, it fullscreens, instead staying windowed and maximized, how do I stop firefox from fullscreening?

All I do is double click the icon as you do, and do nothing else until firefox has finished opened. It opens in fullscreen, and no I'm not pressing F11 since F11 is not a… (read more)

All I do is double click the icon as you do, and do nothing else until firefox has finished opened. It opens in fullscreen, and no I'm not pressing F11 since F11 is not a botton I press. Until now to make firefox become windew mode and not firefox. I've looked but I can't find why firefox is opening fullscreen instead of maximized window... yes I know the difference between maxizmied widowed and fullscreen.

Asked by Mirror 6 years ago

Last reply by user669794 6 years ago

  • Archived

Can not import bookmarks.html

Running WinXP PRO v2002 SP3 Firefox v37.0.2 I have a ton of bookmark folders and bookmarks. I can export to bookmarks.html on desktop that will load to a browser window. … (read more)

Running WinXP PRO v2002 SP3 Firefox v37.0.2 I have a ton of bookmark folders and bookmarks. I can export to bookmarks.html on desktop that will load to a browser window. I want to completely remove from registry Firefox v37.0.2 and start afresh with v39.0. To test, I deleted a bookmarks folder with a few bookmarks in it. The importing html process did not restore the deleted folder. Checking the saved bookmarks.html for the missing folder showed there were seven instances of the folder along with their bookmark entries. Should there only be one instance of the folder and its' bookmarks? I verified this by checking other browser window bookmark folders and each showed seven instances in the bookmarks.html along with their bookmark entries.

The reason for totally removing v37.0.2… sometime after v35.0 a window resizing problem appeared. The popup windows for bookmark folder Properties and bookmark Properties could not be resized. When you cursor over the sides or corners, the adjustment arrows do not appear. The popup window is two monitor lengths in width and a little awkward in getting it to be saved so the left hand side is visible. Carriage return will extend height and can be saved.

If I remove Firefox from my computers' registry and re-establish v39.0, will I be able to replace my bookmarks. Maybe not. I would have to replace them manually from the bookmarks.html and that would take time to do.

Any solutions? Was this a bug or is it relevant to be still using WinXP PRO SP3?

Asked by 13_for_1 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why does firefox keep crashing?

My firefox keeps crashing. I'll just be watching a Youtube video or something like that then it will crash. It has done this about 200 times since 30/08/2014. I will subm… (read more)

My firefox keeps crashing. I'll just be watching a Youtube video or something like that then it will crash. It has done this about 200 times since 30/08/2014. I will submit a crash report, but nothing ever comes of it. When I reopen Firefox, a window pops up and says that Firefox is already open, then when I close that window, another one says my Firefox profile (?) is missing or something like that. Then it opens normally. As well, when I see if it needs updates, it says it's up to date, even though the Firefox website itself says it looks like I'm using an older version of Firefox. On top of that, occassionally Youtube videos will just stop working (the screen will go all fuzzy and say that an error occurred), and lately it seems as though Netflix isn't working properly either, as when I open it it says it failed to load. Once I close an reopen firefox it will work, but I'm not able to browse through all the titles. Thanks in advance for your response.

Asked by Yammy129 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firecox constantly crashes when Shockwave is playing

Whenever I am playing a video, such as on www.cbs.com, shockwave will crash. And it's not always because of shockwave. I could just be on Facebook, not playing a video … (read more)

Whenever I am playing a video, such as on www.cbs.com, shockwave will crash. And it's not always because of shockwave. I could just be on Facebook, not playing a video or anything and the page will just crash.

Here is an example of the report.

AdapterDeviceID: 0x2a42 AdapterDriverVersion: 8.15.10.2086 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: %7B2D3F3651-74B9-4795-BDEC-6DA2F431CB62%7D:2014.7.12.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:37.0.2,vwof%40drev.com:3.1.1 AvailablePageFile: 811040768 AvailablePhysicalMemory: 875040768 AvailableVirtualMemory: 3233935360 BIOS_Manufacturer: INSYDE BlockedDllList: BreakpadReserveAddress: 49676288 BreakpadReserveSize: 67108864 BuildID: 20150415140819 CrashTime: 1429819512 EMCheckCompatibility: true Email: tameekam@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1429640873 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a42, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.15.10.2086 D3D11-WARP? D3D11-WARP- D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 74664 StartupTime: 1429755238 SystemMemoryUsePercentage: 78 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4154626048 TotalPhysicalMemory: 4156522496 TotalVirtualMemory: 4294836224 URL: https://www.facebook.com/ User32BeforeBlocklist: 1 Vendor: Mozilla Version: 37.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 :

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by tameekam 6 years ago

Last reply by cor-el 6 years ago

  • Archived

tabs turn transparent/black and right click options turns black. cant click exit or minimise

The tabs often turn black or transparent sometimes on their own like when ive closed another tab. when i right click and move down the options that also turns black (only… (read more)

The tabs often turn black or transparent sometimes on their own like when ive closed another tab. when i right click and move down the options that also turns black (only in firefox its fine the rest of the time). also the exit and minimise button dont work. Ive looked around for hours for an answer that works but I havent found one that will. Any ideas what wrong?

Asked by tinkisweird 6 years ago

Last reply by cor-el 6 years ago

  • Archived

My Firefox is lagging extremely.

Since a few weeks my Firefox is lagging extremely on virtually all websites. That's for scrolling up and down (first no reaction, then it jumps an uncontrolled distance) … (read more)

Since a few weeks my Firefox is lagging extremely on virtually all websites. That's for scrolling up and down (first no reaction, then it jumps an uncontrolled distance) as well as watching videos for example on youtube. I have no issues using Chrome - loads faster and scrolls and plays videos smoothly, so it doesn't seem to be my laptop.

I refreshed - didn't work. Deleted and reinstalled - didn't work. Finally I disabled all add-ons and plugins - didn't work.

I'd hate to move to Chrome, but if I can't fix it I don't have a choice. At the moment Firefox is unusable.

Thank you in advance for your help.

Asked by Panameriqua 6 years ago

Last reply by cor-el 6 years ago

  • Archived

can't open www.luckysupermarkets.com. why?

attempting to open www.luckysupermarkets.com gives me the error message "server reset while loading" or another error regarding verification. I have checked security and… (read more)

attempting to open www.luckysupermarkets.com gives me the error message "server reset while loading" or another error regarding verification. I have checked security and all settings in Firefox, as well as McAfee. I was able to access the site on 17 March but not since. I am running Firefox 37.0.

Richard

Asked by rjwayland 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I ran the "Refresh" and now I don't have Morning Coffee. Where do I get it?

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. … (read more)

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. Right now I'm using the "Most Visited" and opening all the tabs. Is this the "New Normal" Helpful suggestions of a not overly technical nature appreciated. Thanks. I just checked your educated guesses about my current browser and OS, and I'll just add that I don't knowingly use Chrome anything.

Asked by der5997 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes

Hello, Since few weeks, I have a lot of troubles using Firefox that can crash more than 10 times a day in various occasions. Safe mode or not doesn't change the problem: … (read more)

Hello,

Since few weeks, I have a lot of troubles using Firefox that can crash more than 10 times a day in various occasions.

Safe mode or not doesn't change the problem: it will crash no matter hard I try.

The last time it crashed occurred while I was trying to open a crash report...

The latest crash report is bp-31f38799-17bb-4117-87bb-59f6b2150508

Asked by AlanGuillevic21 6 years ago

Last reply by philipp 6 years ago

  • Archived

An important bookmark folder (with a LOT of listings) just disappeared!

A year or so ago I changed from Internet Explorer to Mozilla Firefox. Someone helped me at the time, figuring out how to move my IE Favorites to Mozilla Bookmarks, and t… (read more)

A year or so ago I changed from Internet Explorer to Mozilla Firefox. Someone helped me at the time, figuring out how to move my IE Favorites to Mozilla Bookmarks, and then secondly how to have the Folder list (alphabetically) at the top of all the other Bookmarks. I was just now using a sub-listing under one of the folders; finished and went back to the mail folder to choose another sub-listing, and the main folder just disappeared! I tried rebooting to see if that might help, but it didn't. This is a major folder that I use very frequently, that is an accumulation of years of work acquiring! I would be VERY grateful for any help!

Asked by Jay-Tee 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox always hangs. Spinning Beach Ball appears. Must Force Quit repeatedly. Have re-installed and refreshed with no change. How to fix?

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed… (read more)

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed Firefox and also have refreshed with no change. Unless this is fixed, Firefox is unusable. I am running OSX 10.9.5 on a 17" MacBook Pro.

I cannot access any information through Firefox, because t always hangs.

Asked by jmgancurragh 6 years ago

Last reply by eglassman 6 years ago

  • Archived

In order to diagnose an application problem, I have to send a .exe file to the its tech support, but Firefox won't permit, so how do I do it?

I am using the latest version of Firefox as my default browser and Malwarebytes Home Premium. In order to diagnose a problem with MBAM rootkit scanning I have to send a .… (read more)

I am using the latest version of Firefox as my default browser and Malwarebytes Home Premium. In order to diagnose a problem with MBAM rootkit scanning I have to send a .exe file to MBAM tech support. FF will not permit under normal settings. How do bypass this security feature to send out the .exe file? Also, why does FF prevent such files from being sent out?

Asked by RayOK01 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Firefox 37.0.1 crashes PC (white-screen and blue-screen)

I use Firefox on Windows 7 32bit and I updated on version 37.0.1 immediately after its release. Yesterday, after using Firefox some time, my whole screen got white, not o… (read more)

I use Firefox on Windows 7 32bit and I updated on version 37.0.1 immediately after its release.

Yesterday, after using Firefox some time, my whole screen got white, not only the Firefox window but also the Windows Taskbar. The computer was obviously frozen, I couldn't do anything to make the PC react (I tried [Ctrl] + [Alt] + [Del]). I cut off the power and restartet the computer. After some hours (I watched a movie with VLC media player, no problems there), I used Firefox again. The screen flickered every then and now (about once every minute), scrolling wasn't smooth. I finally got a blue-screen caused by some timeout-error with the graphic card driver.

My graphic card is AMD Radeon HD 5670. I updated the driver via AMD auto-detect tool and my newly installed driver version now is 14.501.1003-141120a-177997C.

Yeah, problem solved - I thought. After using Firefox today again, I got the same white screen again. I cut off the power again, started the computer again, opened Firefox and went to the same website. At the very same point on that website, I got the same white-screen again, although in the background color of that site instead of white. So it's reproducible.

The website is: https://www.douglas.de/douglas/fragrancefinder/index.html (website in German, white-screen occured after using the JavaScript-applet). However, this is not the same website that caused the crash yesterday.

The problem occurs with both OMTC enabled and disabled. If you need further information, let me know.

I appreciate you reading this. Sorry for my English, it's not that good...

Edit: I did a litte work-around. I downloaded and installed Opera and it turned out that the same problem (white-screen and total PC crash) occurs in Opera as well as in Firefox when using the very same JavaScript applet. I disabled hardware acceleration in Firefox...

Asked by bastla 6 years ago

Last reply by guigs 6 years ago

  • Archived

I can open on my laptop but get an error on my desktop for "thezone.goodmanmfg.com"

When I try to open "thezone.goodmanmfg.com" I get the message 'Secure Connection Failed', although I have been doing this from my desktop for years, but I can still get t… (read more)

When I try to open "thezone.goodmanmfg.com" I get the message 'Secure Connection Failed', although I have been doing this from my desktop for years, but I can still get the site opened on my laptop. Why?

Asked by lewisscogin 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Delete my own email address on my emials?

I have 5 email address's but I only save my email address on one but no matter which on the emails I want to check into I have to backspace to remove the one address I sa… (read more)

I have 5 email address's but I only save my email address on one but no matter which on the emails I want to check into I have to backspace to remove the one address I saved so I can type in the right email address when I want to read it, is there anyway to delete the one name I saved? so I can enjoy my emails, Thank you

Asked by Jeanette85 6 years ago

Last reply by cor-el 6 years ago