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  • Archived

Can't log onto HTTPS sight with Firefox, but can with Internet Explorer

When I try to log into HTTPS://WEBMAIL.FRONTIER.COM, I get the following message; 'Can't confirm connection is secure'. Tech Details - Login.Yahoo.Com uses an invalid se… (read more)

When I try to log into HTTPS://WEBMAIL.FRONTIER.COM, I get the following message; 'Can't confirm connection is secure'. Tech Details - Login.Yahoo.Com uses an invalid security certificate. When I logon using Explorer, I have no problems.

Asked by lbkazel 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How do I remove the "More tools" button that appears next to the address bar?

Yesterday I updated my Windows 7 computer to Firefox 33. Now the search bar is hidden in a "More tools" option, a double chevron button on the right of the address bar. I… (read more)

Yesterday I updated my Windows 7 computer to Firefox 33. Now the search bar is hidden in a "More tools" option, a double chevron button on the right of the address bar.

I open the configuration menu and there's no icon for the button, so I can't remove it..

How do I remove that "More tools" button and restore the search bar to the right of the address bar?

Asked by NaBUru38 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why am I having trouble making any download helper work?

I have a new MacBook Air. I have tried downloading several Download Helpers to download videos from YouTube, but none seem to work. When I downloaded the product "Dowload… (read more)

I have a new MacBook Air. I have tried downloading several Download Helpers to download videos from YouTube, but none seem to work. When I downloaded the product "Dowload Helper" I did see an icon on the tool bar. When I would open Firefox I would see it in color momentarily, then it would "ghost". It would never activate or spin on any videos.

Asked by Rivers56 6 years ago

Last reply by stuart7491 6 years ago

  • Archived

What do you do when the computer won't accept your master password and you know it's right?

I'm trying to get into a site I know is ok but the computer won't let me in. In trying to find a way to fix this, I was asked for my Master Password which I have written … (read more)

I'm trying to get into a site I know is ok but the computer won't let me in. In trying to find a way to fix this, I was asked for my Master Password which I have written down in a book and know by heart . It wasn't accepted. What do you do when this happens?

Asked by charbirt74@gmail.com 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

no close or minimize buttons

The area above my pages - inactive tabs and toolbar area is entirely black. I have reset firefox, changed the background color and tried a couple of other things - nothin… (read more)

The area above my pages - inactive tabs and toolbar area is entirely black. I have reset firefox, changed the background color and tried a couple of other things - nothing has helped. I have no minimize and no close buttons. Please don't make me switch to Chrome .

Asked by kme1961 6 years ago

Last reply by cor-el 6 years ago

  • Archived

After upgrading, Firefox opens but will not function.

My OS is Vista Ultimate (64-bit). My firewall is Norton360. After automatically upgrading yesterday, my firefox no longer functions/works. I get a firefox screen that i… (read more)

My OS is Vista Ultimate (64-bit). My firewall is Norton360.

After automatically upgrading yesterday, my firefox no longer functions/works. I get a firefox screen that is partially enabled, but am not able to open any websites, etc.

Asked by mikefitzg 6 years ago

Last reply by cor-el 6 years ago

  • Archived

update infected with a virus?

I installed the update to Firefox beta 33 (u8) and a warning from my WebRoot antivirus software popped up: MALWARE GROUP: Pua.Speedbrowser LOCATION: C:\program files (x86… (read more)

I installed the update to Firefox beta 33 (u8) and a warning from my WebRoot antivirus software popped up:

MALWARE GROUP: Pua.Speedbrowser

LOCATION: C:\program files (x86)\ Mozilla Firefox\ d3dcompiler_46.dll

Asked by zeugma 6 years ago

Last reply by James 6 years ago

  • Archived

How do I turn the new tab page on?

I accidentally turned this off without meaning to, so i was wondering how to reverse it. Also, whenever I open a new tab, the page that comes up is a search site that I d… (read more)

I accidentally turned this off without meaning to, so i was wondering how to reverse it. Also, whenever I open a new tab, the page that comes up is a search site that I don't want. I would like for the new tab to be google.com.

Asked by js112234 6 years ago

Last reply by cor-el 6 years ago

  • Archived

this site is frustrating. have reset firefox 8 times today!! Help

Firefox runs slow, freezes up a lot, crashes. I reset firefox about 8 times today/tonight. Very frustrated. I do play a lot of games which freeze up a lot but it is vario… (read more)

Firefox runs slow, freezes up a lot, crashes. I reset firefox about 8 times today/tonight. Very frustrated. I do play a lot of games which freeze up a lot but it is various games, along with gmail and the normal facebook usage. I'm not totally computer savvy but can do some trouble shooting. Note that I have a Dell laptop which is about 9 years old.

Asked by chattycat123 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How to get rid of the title bar in firefox to save verticle space

If you have noticed in chrome, it doesnt have a title bar which saves a lot of limited verticle space on the screen. In Google Chrome or Chromium seperating tab is on the… (read more)

If you have noticed in chrome, it doesnt have a title bar which saves a lot of limited verticle space on the screen. In Google Chrome or Chromium seperating tab is on the top. It is not the title bar as it doesnt exist.

Is there a possibility that we can get rid of that title bar in firefox?

Asked by iglicious 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

"Remember Passwords" is greyed out.

"Remember Passwords" is greyed out. I tried "about:config" and "signon.RememberSignons" is set to False, and locked, so that I cannot set it to True. I followed the steps… (read more)

"Remember Passwords" is greyed out. I tried "about:config" and "signon.RememberSignons" is set to False, and locked, so that I cannot set it to True. I followed the steps in the answers to similar Qs on this forum. Any suggestions? thank you v.m.

Asked by John_Ramone 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Right click options to Bookmark Page still do not display despite using Stylish Fx32, Classic Theme Restorer and Customize Menus add-ons. What else can I do??

I updated my home PC's Firefox version to 33.1. I was hoping to see some options here that I see on my work PC's Firefox. Instead, I lost a ton of functionality - most … (read more)

I updated my home PC's Firefox version to 33.1. I was hoping to see some options here that I see on my work PC's Firefox. Instead, I lost a ton of functionality - most importantly, the Context Menu/Rt Click options. I tried all 3 solutions listed here:

https://support.mozilla.org/en-US/questions/1027817

But none of them have restored the Rt Click "Bookmark Link" option. Are there any other modifications that I can try to fix this issue? Alternatively, can I rollback to the previous version of Firefox that I was using without any problems? I realize that it may be due partly to my machine (running Vista...) but I would hope that there is at least a rollback option, if not an actual solution to the Rt Click "Bookmark Link" option in 33.1.

Asked by Mutantfrog 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I am unable to find "menu button New Fx Menu" when trying to (Click the menu button New Fx Menu and then click Exit Close 29)

I have had sound problems when viewing facebook and youtube and thought it may be a plugin problem. I don't know much about computers and stumble my way through like now … (read more)

I have had sound problems when viewing facebook and youtube and thought it may be a plugin problem. I don't know much about computers and stumble my way through like now so simple instruction are required please.

Asked by FrizzyLiz 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Everything on sync work except passwords ( all items are selected to sync). Need help

Got new laptop (window 7) and logged into Firefox sync account (33.1.1). Everything seems to work except passwords. I don't see any synced passwords on new PC. Tried mult… (read more)

Got new laptop (window 7) and logged into Firefox sync account (33.1.1). Everything seems to work except passwords. I don't see any synced passwords on new PC. Tried multiple times disconnecting from sync account but still don't have any synced passwords.

Asked by pindchhapar 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How to ensure Firefox stays updated in Linux Mint 17 - Qiana

I happen to have dual OS, Windows OS 7 & Linux Mint 17 (Qiana). I love Linux Mint more than Windows 7. If only I could move away completely from Windows I would be th… (read more)

I happen to have dual OS, Windows OS 7 & Linux Mint 17 (Qiana). I love Linux Mint more than Windows 7. If only I could move away completely from Windows I would be the happiest person on the face of the earth. But unfortunately we're not there yet. e.g. under Windows Firefox tends to update itself, the moment new version is released by Mozilla. But the same doesn't occur with Linux Mint, instead it keeps on listing various error messages.

At present, under Linux Mint I'm using v33, which Linux Mint says is the latest. Whereas v34 is available on Mozilla site. If I've to update FF from 33 to 34, I've download it then either uninstall v33 + install v34 OR install v34 & hope that it overwrites v33 & hope there aren't two versions running on my OS.

Why can't it is capable to renew like in Mac or Windows, where I go to Help/About Firefox/Update (directly from that panel)? By the time FF v34 is available for update under Linux Mint, there will be another version, which will obviously have more security patches.

One thing I want to clarify, I'm not here to blame any person or group, If I'm able to help I would love to, but this is beyond my expertise, so I'm just trying to raise the issue for the concerned expertise to work towards benefit of all the netizens. If you do have any runaround to this I would really appreciate the feedback. Also this is the first time that I'm voicing my concern, so if I've offended someone, even inadvertently - I apologise. Thank you

Asked by Hitz43 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

I have one website unobtainable

Hi, I have one website unobtainable, namely www.topcashback.co.uk, clicking through it loads to a complete white page no errors showing. I am using firefox 33.0 and do … (read more)

Hi, I have one website unobtainable, namely www.topcashback.co.uk, clicking through it loads to a complete white page no errors showing. I am using firefox 33.0 and do not want to update because my Appearance Add On becomes disabled in later versions. With testing a new profile still in 33.0 same problem. But it will load in the updated 36.0 and other browsers. I am looking for a workaround here, obviously very strange to only be affecting the one site mentioned. It could also be the site that has updated also, because this problem happened 2 days ago. So maybe one of you clever fellas, lassies could come up with a solution, would appreciate any help.

Asked by dafb 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

The right-click add-on that would save pictures directly to folders

I had this add-on that when you saw a picture you wanted to save you would open right click menu and you can save the picture to the folder you choose. I don't remember t… (read more)

I had this add-on that when you saw a picture you wanted to save you would open right click menu and you can save the picture to the folder you choose. I don't remember the name and don't know why i lost it but want to get it back.

Asked by melen001 6 years ago

Last reply by CoryMH 6 years ago